Printsmuse Opiniões 

43
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is an Amazing idea and brilliantly produced! We are so happy with how it has turned out and cannot for the big birthday to see our sons reaction.

Classificada 5 em 5 estrelas

I ordered the happy birthday video with Bluey for my grandson that loves Bluey. The video was absolutely amazing, I couldn't have asked for better. Everything about the transaction was so simple and... Ver mais

Classificada 2 em 5 estrelas

I ordered a video for my daughter. Video came but I asked some details be changed. I was under the impression correction would be done willingly. However when I asked for the change I was asked to bas... Ver mais

Classificada 5 em 5 estrelas

Amazing! They had it done incredibly fast and were able to change details after I ordered, (TWICE) without hesitation. I’m so excited to show one of my favorites this video that aunt hay hay got him!

Informações sobre a empresa

Escrito pela empresa

At PrintsMuse, we turn “Happy Birthday” into a full-on wow moment. 🎉 We create personalized kids’ birthday videos where your child hears their own name, sees their age, and receives a sweet message from you—all wrapped inside a fun, magical story that feels made just for them. Choose the style, share the details, and our team carefully puts it together with attention to every word so it lands perfectly. The best part? The reaction. Wide eyes, giggles, happy dancing—and a memory you’ll replay long after the candles are gone. Many families discover us through social media and start off skeptical… then end up amazed by the quality and how fast everything arrives. Whether you’re planning ahead or need a quick surprise, PrintsMuse is built for easy ordering, friendly support, and fast delivery (often within 24 hours). ✨ Create your child’s personalized video today at PrintsMuse.com.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

43 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(43)

42 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing idea

This is an Amazing idea and brilliantly produced! We are so happy with how it has turned out and cannot for the big birthday to see our sons reaction.

21 de setembro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Sloppy editing

I ordered a video for my daughter. Video came but I asked some details be changed. I was under the impression correction would be done willingly. However when I asked for the change I was asked to basically pay for another video. When I replied to customer service my replies were ignored and went unanswered. The video is a great idea, considering everything is AI I would suggest you go with a company that cares about customer service. There are many companies that do the same thing. When making a moment special becomes a headache it diminishes the meaning of the gesture. Pick a company that cares like you care for your child.

2 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This was so easy to use

This was so easy to use. I'm an older grandma and not super tech savy. Didn't need to be. This was easy even for me and the results were better than I imagined.

29 de agosto de 2026
Classificada 5 em 5 estrelas

Brilliant!

Brilliant! My daughter was amazed that she was on the Telly and Bluey had a birthday message for her. great customer care as well. very prompt responses. A*

10 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Bluey Happy Birthday video

I ordered the happy birthday video with Bluey for my grandson that loves Bluey. The video was absolutely amazing, I couldn't have asked for better. Everything about the transaction was so simple and Printsmuse was so helpful. Would highly recommend using these guys.
Thank you so much.

31 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Video for grandsons birthday

Paid additional $20 to receive Mickey video in 12 hours for my grandson. Received Elmo instead which was very cute but after contacting them, they corrected it and sent Mickey.

22 de agosto de 2026
Opinião espontânea
logótipo da Printsmuse

Resposta da Printsmuse

We’re very sorry for the mix-up and understand how disappointing this was, especially after paying for expedited delivery. We have corrected the video and emailed you the new Mickey version. Please check your inbox, including your spam or junk folder. We sincerely apologize for the inconvenience and appreciate your patience.

Classificada 5 em 5 estrelas

BINGO BIRTHDAY VIDEO

My 4 year old granddaughter absolutely loves the Bingo/Bluey video!! The product arrived on time. I was worried about the timing at first and sent an email and they were very quick to respond.

17 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing

I am very disappointed with my experience. I ordered a birthday invitation and video, and from the beginning there were issues. When I received the birthday invitation, the event details had not been added, so I had to email customer service to have it corrected. Someone did respond and assured me I would receive the corrected invitation by the end of that day, but that never happened.

After that, my emails were ignored. I never received another response or any update about my corrected invitation or the birthday video. I was left guessing when, or if, I would receive what I paid for. A simple email explaining there was a delay would have gone a long way, but instead there was no communication at all.

The lack of customer service has been extremely frustrating and disappointing. At this point, I no longer have confidence in the company and have requested a refund. I understand that delays can happen, but completely ignoring a customer’s emails after promising an update is unacceptable. I hope they improve their communication so other customers don’t have the same experience.

6 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Excellent quality

Excellent quality and present for daughter’s birthday. Slight issue with delivery, however this was rectified quickly with clear communication throughout.

14 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Amazing! They had it done incredibly fast and were able to change details after I ordered, (TWICE) without hesitation. I’m so excited to show one of my favorites this video that aunt hay hay got him!

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

OMG this very I received for my…

OMG this very cute what I received for my grandson its such a great treasure. Thank you sooo much for making my day to make his day. He LOVES Bluey and now I’m the coolest Nana ever ❤️❤️❤️❤️❤️❤️

28 de maio de 2026
Classificada 4 em 5 estrelas

Awesome video

awesome video with correct pronunciation of son's name. I am super excited for his reaction. Though video quality I was expecting a bit better considering now every has high resolution gadgets. But Overall I love it and very special moment for my son before he grows up and consider these things as silly :)

18 de maio de 2026
Opinião espontânea

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