Terrible customer service
I ordered for 2 videos for my daughters, one of them is 18th sept and I made a mistake in the email address, the payment already went through before I realised. I immediately sent an email, called and they said they will get an agent to call me back to sort it, this is 4 days after and today is my dauhtyer’s birthday, I didn’t get anything. I’m really upset about this as I wanted to surprise my daughter with it. It’s so sad that can’t be possible anymore. I have reached out to them everyday since the day I ordered, customer service is terrible. And it’s not even cheap Cus tell me why I paid $90 for a rubbish customer service.







