Pristine Opiniões 

180
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love these little sachets by Calibri for attaching to my wool cardigans and deterring moths, or placing in the wardrobe. We have used them for years. They are dispatched really fast by Pristine and... Ver mais

Classificada 5 em 5 estrelas

Thank you to Thomas for coming out and providing a competitive quote. Dan took out the old bathroom and fitted the new wetwall bathroom in 3 days working 10-12 hours a day. Professional, friendly and... Ver mais

Classificada 5 em 5 estrelas

The moth deterrent packets were delivered quickly and without additional postage costs. I've used 'Colibri' Anti Moth before and find the smell somewhat pleasant. I bought both the mini drawer s... Ver mais

Classificada 5 em 5 estrelas

Bought Colibri moth products for moth protection. A very keen price indeed and arrived very promptly and well, but not over, packaged. Will definitely order again from this small company. Reading the... Ver mais

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Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(180)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Colibri Moth Protection at Keen Prices

Bought Colibri moth products for moth protection. A very keen price indeed and arrived very promptly and well, but not over, packaged. Will definitely order again from this small company. Reading the website it's clear the vendor knows about moth protection from their core business of dry cleaning and theatrical and vintage clothes.

22 de fevereiro de 2023
Classificada 5 em 5 estrelas

Professional and friendly

They delivered the first part of the order quickly and followed up with a misunderstanding very quickly, generously and professionally. Very nice people to deal with.

25 de fevereiro de 2023
Classificada 4 em 5 estrelas

Weak rising bar welds

We bought another folding clothes rail as the previous two had faulty weak welding on the rising bar. Both welds eventually broke. The welds on the new rail are similarly weak. The quality of these welds need strengthening.

18 de agosto de 2022
Classificada 5 em 5 estrelas

Wardrobe hangers

This was a repeat purchase of Maroma Colibri lemongrass wardrobe hangers. They smell nice and do a great job of keeping away moths. My order was delivered promptly.

16 de julho de 2022
Classificada 1 em 5 estrelas

Moth traps

I’ve used these moth traps before successfully. This is the first order from Pristine. The moths fly happily by the traps!
They’re not attracting the moths at all. I’m very disappointed.
Maggie.

24 de junho de 2022
logótipo da Pristine

Resposta da Pristine

Dear Maggie,

I'm sorry you're having a problem with this product. Couple of things to try/consider:

1) Product Setup - Please ensure you've removed the protective strip at the front which reveals the sticky strip which contains the pheromone. A video guide on how to use this product can be found here:

https://youtu.be/vd0CN9VBXZQ

2) These traps are specific to Tineola Bisselliella - the common clothes moth. Seeing other moths around isn't an indicator of the traps ineffectiveness (there are over 100,000 species of moth worldwide!). Moths have extremely finely tuned olfactory systems. There are species of moths which can detect each other from several miles away - so it's entirely understandable that at close range if a moth doesn't detect a smell that would be attractive for them they wouldn't be attracted to it.

3) We have a 30 day returns policy - we do want you to be happy so either arrange a return using the link on our returns page here:

https://www.pristine.co.uk/pages/Shipping-26-Returns.html

Or reply to your order email and we'll take care of this for you direct.

kind regards,

Daniel
Pristine Online

Classificada 5 em 5 estrelas

Colibri lavender and cedar sachets

Procuct is excellent and shipping was quicker than expected. The best thing was the price, considerably cheaper than absolutely anywhere else which is a nice surprise when most other retailers are raising prices an everything.
Thank you.

10 de junho de 2022
Classificada 1 em 5 estrelas

i ordered and payed for a bathroom loo…

i ordered and payed for a bathroom loo brush /toilet roll holder only to receive an email days later that this item was not available and my money would be refunded,!!

5 de abril de 2022
logótipo da Pristine

Resposta da Pristine

Dear Mrs Smith,

I'm sorry we weren't able to fulfil your order - while it's very rare that we have stock issues, unfortunately in this case the fault is entirely with us. I understand it's very annoying.

I note you placed your order at 6.09am and we initiated the refund at 7.44am when we became aware of the issue - the delay of a few days is due to paypal processing the refund.

We will not have this product back till the summer time so there was no way we could make this right in an acceptable time frame.

Please accept our apologies for the inconvenience.

kind regards,

Daniel Brown
Pristine.co.uk

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