Pristyncare Opiniões 451

Excellent guidance from Pristyncare team and supported well thanks to deepti ji and vineet ji.

Excellent care. Professional and caring. Explained everything clearly. Friendly, professional and efficiently consulted and diagnosed.

Full team is very supportable and I am satisfied.

It was great experience with Dr Varun I am totally satisfied and also thank you pristyncare

my varcose veins surgery failed

I was referred to Pristyn Care by my uncle, who had a positive experience at the Powai facility. Based on this recommendation and assurances from Mr. Shubham Yadav (Health Medical Coordinator, contact: 8929350884), I underwent a surgical procedure, under the impression that my TATA AIG medical claim was approved. Mr. Yadav informed me that I needed to pay a non-refundable fee of INR 2,000, and he assured me of insurance approval for the surgery.

Timeline of Events:
October 5, 2023: I underwent surgery in ADITI Hospital Mulund after receiving repeated assurances of insurance approval. However, post-surgery, I was informed by the Discharge Team that my approval was revoked, and I was suddenly liable for INR 70,000.
Miscommunication and Lack of Accountability:
Throughout this ordeal, I received conflicting information from your team, particularly from Mr. Yadav and Mr. Ashwin V. Mr. Yadav’s shifting narrative during phone calls compounded my confusion.
When I escalated the issue to Mr. Anirban, he advised me to reconnect with Mr. Yadav. During this call, Mr. Yadav changed his statement regarding the approval, ultimately disconnecting the call.
Financial Impact:
Due to the misleading information provided, I was coerced into paying a total of INR 37,180:
INR 2,000 (initial non-refundable fee)
INR 35,000 (discharge fee)
INR 180 (transportation costs)
Request for Refund:
I demand a full refund of the INR 37,180 paid, as the situation arose from your team's mismanagement and misinformation. This experience has caused me significant emotional and financial distress.

Conclusion:
I request a prompt acknowledgment of this complaint and an expedited resolution. If I do not receive a satisfactory response, I will be compelled to escalate this matter to consumer protection agencies and seek legal recourse.

Thank you for your attention to this serious issue. I look forward to your prompt response.

Sincerely,
Priyanka Loknath Jaiswal

I was referred to Pristyn Care by my uncle, who had a positive experience at the Powai facility. Based on this recommendation and assurances from Mr. Shubham Yadav (Health Medical Coordinator, contact: 8929350884), I underwent a surgical procedure, under the impression that my TATA AIG medical claim was approved. Mr. Yadav informed me that I needed to pay a non-refundable fee of INR 2,000, and he assured me of insurance approval for the surgery.

Timeline of Events:
October 5, 2023: I underwent surgery in ADITI Hospital Mulund after receiving repeated assurances of insurance approval. However, post-surgery, I was informed by the Discharge Team that my approval was revoked, and I was suddenly liable for INR 70,000.
Miscommunication and Lack of Accountability:
Throughout this ordeal, I received conflicting information from your team, particularly from Mr. Yadav and Mr. Ashwin V. Mr. Yadav’s shifting narrative during phone calls compounded my confusion.
When I escalated the issue to Mr. Anirban, he advised me to reconnect with Mr. Yadav. During this call, Mr. Yadav changed his statement regarding the approval, ultimately disconnecting the call.
Financial Impact:
Due to the misleading information provided, I was coerced into paying a total of INR 37,180:
INR 2,000 (initial non-refundable fee)
INR 35,000 (discharge fee)
INR 180 (transportation costs)
Request for Refund:
I demand a full refund of the INR 37,180 paid, as the situation arose from your team's mismanagement and misinformation. This experience has caused me significant emotional and financial distress.

Conclusion:
I request a prompt acknowledgment of this complaint and an expedited resolution. If I do not receive a satisfactory response, I will be compelled to escalate this matter to consumer protection agencies and seek legal recourse.

Thank you for your attention to this serious issue. I look forward to your prompt response.

Sincerely,
Priyanka Loknath Jaiswal

Good overall experience. Very polite and very helpful professionals.

It was a pleasure choosing them.. I would thing this is one Good one.. and doctors were friendly and took care from admission till end

Very good doctor. With great experience. Very good guider.

My experience with this team especially Muskan and Nikhil was amazing. Muskan helped me all through out my decision and Nikhil all through my admission and discharge.

My experience with pristin care has beem amazing. I was in touch with neha ji she took care of everything.
No hustle no issue at all. Highly recommended.

Thanks Shoaib and Sarojini for a hassle free experience with Pristyne care at Iclinix hospital, Lajpat nagar IV.

Good experience

Good responsibility done by Pristyn team, Excellent service

Thank you Nikhil and Milan for all your help and support and for making my journey with Pristyn care smooth . Thank you for the regular follow up and timely updates.