Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of... Ver mais
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Leia as opiniões dos outros
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the hous... Ver mais
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was q... Ver mais
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Ver mais
Informações sobre a empresa
Escrito pela empresa
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Escrito pela empresa
Informações de contacto
3400 Players Club Parkway, Suite 300, 38125, Memphis, Estados Unidos da América
- (888) 716-0967
- pro.frontdoor.com
4,5
Excelente
533 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 35% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very professional and knowledgeable…
Very professional and knowledgeable technician.
A+ !
5 de maio de 2026
The technician was very helpful and…
The technician was very helpful and knowledgeable. Service was great!
28 de abril de 2026
Excellent, professional service!
The tech who serviced my a/c unit was on time (actually early), professional, seemed interested in my situation, presented options, and overall very professional!
21 de abril de 2026
Great service and staff
21 de abril de 2026
it was fine
it was fine. I was unable to complete the transaction on line and had to call but it was otherwise fine.
21 de abril de 2026
Great new HVAC PROGRAM.
Great new HVAC PROGRAM.
Never used but line it so far. Thanks
21 de abril de 2026
Service and time matters
Service was good. If you set a timeframe from 10 AM to 2 PM and I run in late, it would be nice to give a courtesy call. So the customer, with no, if they have time to do something else.
21 de abril de 2026
Contractor was a scam
Contractor was a scam. You called me to do a free service with the warranty company and then the contractor broke the AC unit and wouldn't fix it. I had to ask a different company to come clean up their mess. No one wants to help. It's everyone else's fault. When I asked company to help they got defensive and told me it wasn't their cleaning that broke it and they recommended I buy a new AC. The other company said when he was cleaning it he miswired the capacitor and the Freon was low after the contractor said it was perfect.
15 de abril de 2026
The best very professional
21 de abril de 2026
The tech arrived on time
The tech arrived on time, explained exactly what needed to be done, & communicated clearly even after device was installed through text.
18 de abril de 2026
Opinião espontânea
Absolutely terrible and unreliable…
Absolutely terrible and unreliable service. I work for Farmers Insurance, and they are a vendor for the installation of Flo by Moen and I refuse to use them because it's such a terrible experience!
16 de abril de 2026
Opinião espontânea
Our technician was prompt
Our technician was prompt, courteous and fixed our problem
13 de abril de 2026
Nobody responded the first 24 hours
14 de abril de 2026
A1 Service
Communication, punctuality, friendliness, knowledge and the ability to explain what he was doing and why.
14 de abril de 2026
Obviously my unit was low on Freon…
Obviously my unit was low on Freon because 2 days after they came out and stated everything was fine, the unit stopped cooling. I even asked the technician specifically if the Freon level looked good and he said it did. Now I have to make another appointment and pay a fee for someone to come out again. Very disappointing.
14 de abril de 2026
EXCELLENT SERVICE🎉
My delivery guys was amazing. Apologies for not knowing his name but he was superb.
14 de abril de 2026
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