ProBikeKit (New Zealand) Opiniões 

755
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

A empresa respondeu

Classificada 3 em 5 estrelas

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de acessórios para bicicletas
  3. Loja de artigos desportivos

Informação fornecida por diversas fontes externas

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

755 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(755)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great savings and shipping

24 de novembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Easy to order

Easy to order
Easy access to reviews of product
Streamlined billing platform

23 de novembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Quick and easy checkout process

Quick and easy checkout process. The right sizes in stock!

18 de novembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Heaps to choose from

Always a great selection to choose from, good prices and an easy check out system.

15 de novembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 4 em 5 estrelas

I found what I was looking for and it…

I found what I was looking for and it comes in a larger size

11 de novembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Classificada 5 em 5 estrelas

Easy process

8 de novembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Claire

Classificada 5 em 5 estrelas

Shoes

Good service, just wanted to email to see if the shoes can be a different colour?

5 de novembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Classificada 4 em 5 estrelas

Easy online shopping

30 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Classificada 1 em 5 estrelas

Slow delivery

Slow delivery, tracking unusable does not give accurate location or update
Will not use probikekit again.
Still don't have my order nor do I know where it is

25 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Sam

Classificada 5 em 5 estrelas

Really good selection of items to…

Really good selection of items to choose from and very easy checkout process thank you

25 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Easy to order process and to.setup for…

Easy to order process and to.setup for a first time client

22 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Easy

Easy, no hassle and good product range

20 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Classificada 3 em 5 estrelas

I really struggled to get the site to…

I really struggled to get the site to work, it took about five goes

16 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello Stephen,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with navigating the website.

I have sent you a message to your online account with a further update on this.

Regards,
Jane

Classificada 1 em 5 estrelas

Worst online shopping experience ever.

Worst online shopping experience ever.

Ordered a pair of DMR Vault pedals - they sent me a Thompson seatpost! I mean honestly how can they mistake a seatpost for a pair of pedals

The item was so badly packaged that it was close to falling out of the box when the courier dropped it off.

Return instructions were misleading as they used a combination of IM's and Emails and so I returned the goods ( didn't notice the instructions imbedded in a IM).

Goods apparently haven't tuned up back in the UK, so I'm out close to $200.

Not a great experience and I have done a lot of online shopping from the UK, US & Europe over the years ( Wiggle/Chain Reaction/ BackCountry etc) and not once has this happened.

14 de outubro de 2022
Opinião espontânea
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello John,

Thank you for your review.

I am so sorry to hear that your order had been dispatched incorrectly and for the issues encountered with your recent return. I fully appreciate the frustrations caused and I wish to take a moment to apologise for this.

I have contacted you via your account, to assist you further with this matter. Please see this message at your convenience.

I look forward to getting this resolved.

Kind regards,
Amy

Classificada 5 em 5 estrelas

ProBikeKit, your one stop shop

I always buy my cycling kit through ProBikeKit NZ. The best price with a good shipping timeframe. 100% recommended.

11 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Great price.

11 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Classificada 5 em 5 estrelas

Too easy

Clear, easy website. Liked being a guest !

8 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 5 em 5 estrelas

Road bike shoes

Easy to navigate... had what I was looking for and at axfairly reasonable price.

Great site with good choices.

5 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Classificada 4 em 5 estrelas

Delivery pending

Very happy so far however will wait until the item has arrived

2 de outubro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Classificada 5 em 5 estrelas

Found exactly what I was looking

Found exactly what I was looking for at a sharp price. The transaction only took a matter of minutes. Much to like about all of this!

30 de setembro de 2022
logótipo da ProBikeKit (New Zealand)

Resposta da ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

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Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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