A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... Ver mais
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Leia as opiniões dos outros
So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Ver mais
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Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Ver mais
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Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Informações de contacto
28 Barretts Ave., 11742, Holtsville, Estados Unidos da América
- 800-308-3588
- info@productclub.com
- productclub.com
4,5
Excelente
198 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love largest foil rolls and dispenser!
15 de dezembro de 2022
I love the products
11 de novembro de 2022
Good service, mediocre product
Ordering products is very easy. Arrived quickly. But the clips themselves are ok. The plastic tips come off very easily. They should be glued on so they don’t slip off when you open the clip.
19 de outubro de 2022
I saw shipping was in two days???
I saw shipping was in two days???? I still do not have my order and i ordered 7 days ago??
22 de setembro de 2022
Resposta da Product Club
Hi Gloria, We apologize for the shipping error, we have sent a complimentary box of gloves. Thank you so much for your business!
The peopleat product club are very…
The associates at product club are very helpful
I always choose products from Product club because I trust their quality.
16 de setembro de 2022
Made in China
The timers are small, attractive and work fine. My problem was I was led to believe your products were made in the USA.
When I received them they said Made in China.
This is such a problems in our country. Hopefully your company can start to remedy that situation.
8 de setembro de 2022
Couldn’t track my package
Couldn’t track my package, my account wouldn’t let me sign in
2 de setembro de 2022
Got exactly what I ordered in a timely…
Got exactly what I ordered in a timely manner.
30 de agosto de 2022
I love the fit of these gloves
I love the fit of these gloves! I wear them when I give my dog her chemo pills. They’re also comfortable when I’m gardening.
23 de agosto de 2022
It arrived with a defective wheel
It arrived with a defective wheel, I asked for a wheel, I have not received it, & the equipment that holds the balayage film is welded on crooked
20 de agosto de 2022
Clips are excellent
Clips are excellent. Cost a little more but thank goodness don’t pull with wet hair. So happy to get these!
16 de julho de 2022
Products are good quality
15 de julho de 2022
I’ve been trying to order this product…
Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you!
I’ve been trying to order this product for almost a week now, but I kept getting an error message when putting in my “New member discount code”! I tried emailing and calling, but could never get a hold of anyone. Finally, I placed the order without my 10% off member code, and it finally went through! Shame on you! Don’t offer a code if you don’t intend on honoring it!
1 de julho de 2022
Resposta da Product Club
We sincerely apologize for the issue you had on our website. I have emailed you at the address you provided so we can resolve the issue for you going forward. Thank you so much for letting us know about the problem.
Haven’t even received when it’s going…
Haven’t even received when it’s going to be delivered lol so when that happens I’ll let you know!
Okay received my product! I love the club products! The gloves are a perfect fit for medium and the brushes are simply excellent for me! Looking forward to getting back to a hair show! Then I can see and buy all my club products💕
30 de junho de 2022
Resposta da Product Club
Thank you for your order Tamara and for submitting a service review. We appreciate your response and hope that you were happy with your experience.
Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!
If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.
Sincerely,
Andrew Carr
Ecommerce Manager
I ordered several items from Product…
I ordered several items from Product Club. The site was easy to navigate and look up info on items. If one was not available they put it on an alert so when it was in stock to notify me. Placing the order was very easy. Plus they sent emails to notify me of the order and when it would ship. And also when it shipped, and I was able to track the order. My order came in pretty quickly
25 de junho de 2022
Resposta da Product Club
Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.
Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!
If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.
Sincerely,
Andrew Carr
Ecommerce Manager
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