Worst customer service I’ve ever experienced. Charging for return and refunded discounted sale price when customer paid full price. And then turning around and applying additional charges. Shipping... Ver mais
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Leia as opiniões dos outros
Progressive Desk is great. Components were delivered well wrapped. Reasonably simple to assemble. Desk functionality inclusive of memory on various desk heights, is top notch. What's a review withou... Ver mais
A empresa respondeu
Desk lift works great. Purchased first through amazon. Liked it so much I proceeded with a second purchase direct from Progressive. Small issue with levelling feet on second purchase. Was resolved imm... Ver mais
They messed up and shipped part of my desk to the wrong person, which left me with a desk I can’t even use. Instead of owning the mistake and sending a replacement right away, they’re waiting on the c... Ver mais
Informações sobre a empresa
- Computer Desk Store
- Acessórios para móveis
- Fornecedor de acessórios para móveis
- Fabricante de móveis
- Loja de móveis
- Loja de mobiliário de escritório
Escrito pela empresa
Build My Perfect Desk - Electric Standing Desks for both Home and Office Our journey began as a project, building adjustable height desks for our own office. A few months later, we saw the positive impact a standing desk made on productivity levels and the overall well being of our team. Why Choose a Progressive Desk? With over 10 years of experience in manufacturing high-quality linear motion products, Progressive Desk offers superior comfort combined with ergonomic technology. At Progressive Desk, we believe in creating a workspace that’s comfortable and lets you power through your day. We not only design and manufacture our products, but we also have our entire office working at standing desks and getting the most out of their workday. We are there to help you We are there to help you at each step of the way. From the moment you visit our website and shop from our line of ergonomic products, to delivery and set up. You will have constant support from our experts: learning more about standing desks for your home and business, or getting the best advice on custom design and installation of your desk and accessories. Whether you need one desk or more, our team of experts will guide you through the buying process and quantity discounts.
Informações de contacto
160-6691 Elmbridge Way, V7C 4N1, Richmond, Canadá
- (800) 828-9414
- sales@progressivedesk.com
- progressivedesk.ca
3,1
Aceitável
149 opiniões
Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Satisfied
The desk is sturdy, stable and quiet. I love that it has a good range, from very low to very high. It’s reasonably easy to build and I had a good experience with customer service when there was an issue with one of the pieces.
The only negative is the large rectangular grommet centered along the edge of the table top. The location means that I can’t center my monitor on the table unless I put it on an elevated raiser… I wish they gave more options for grommet size/placement.
25 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Laurence, thanks for taking the time to provide us with this feedback. We really appreciate it and are glad to hear you had a positive experience with us! We'll be sure to pass on your suggestion regarding the rectangular grommet to our Product Development team. We hope you enjoy your new desk!
Service à la clientèle excellent
23 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Eric, thank you for your 5-star rating. We really appreciate it and are glad to see you had a positive experience with us!
We are not very happy with the service
We are not very happy with the service
The products we buy don’t last. And your return policy
Is not good
We get stuck with a lot of the products that our clients return
We have been trying do deal with this for a long time and we can never reach the person in charge to deal with it
They are always passing the buck
And nothing gets resolved
23 de outubro de 2021
Resposta da Progressive Desk Canada
Hi there, thank you for providing us with this feedback. We understand that you were in contact with one of our business representatives and we have forwarded your concerns over to them immediately. Rest assured, we are here to help you with your product and policy concerns and you will be contacted shortly. For any other queries, please feel free to reach out to us!
Great desk
Great desk and great team behind it! There were some issues with the color I selected, but they contacted me right away and provided few options.
Highly recommended!
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Piotr, thank you for taking the time to leave us this review. We appreciate it and we will make sure to pass on your compliments over to our customer service team. We hope you enjoy your new desk!
Staff was very helpful
Staff was very helpful throughout the process and even loaded my new desk into my car for me. I ordered a while back when order processing was still manual but I hear it's now mostly automated and pain free. The desk itself is wonderful and I would recommend the Solo Ryzer to anyone who wants a great electronic standing desk.
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Anton, thank you for your kind review. We really appreciate it and are happy to hear that you were impressed with our service. Thank you for choosing Progressive Desk and we hope to see you again soon!
Great product and customer service
Great product and customer service. There were some issues in the control panel's LED of my standing desk after a few months' usage, and they sent me a replacement quickly after I talked to them.
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Tianlu, thank you for your kind review. We really appreciate it and are glad to see you had a positive experience with us! If you have any future questions, we're always here to help.
Great desk overall
Great desk overall. But shipping box came beat up and cause some scuffs on my desk frame
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Wei, and thank you for your kind review. We do appreciate and understand your grievances regarding shipping, and have raised this with our courier. Please accept our sincere apologies for any inconveniences you may have experienced. We are otherwise glad to hear that you like your new standing desk, and hope you thoroughly enjoy it! If you ever have any future queries, please do not hesitate in reaching out to us.
Sturdy and quiet standing desk frame
Sturdy and quiet standing desk frame. One thing to note is that the height display is only in inches and cannot be changed to centimeters.
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi James, thank you for taking the time to write us this review. We're glad to heat that you're enjoying the use of your new standing desk! We do want to let you know that you can easily adjust the height display to centimeters if that is your preference. Our customer service team will be able to guide you through this process. Please feel free to reach out to us at sales@progressivedesk.com or give us a call at 1-800-828-9414. We look forward to assisting you!
Really happy with the purchase
Really happy with the purchase. I haven't add any problems with it. Installation was simple and easy to follow.
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Dj, thank you for taking the time to leave us this review. We really appreciate it and are glad that to hear that the installation was a breeze!
Had for a few months a motor is making…
Had for a few months a motor is making a lot of noise when desk is going down.
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Mohamed, thank you for this feedback. We are sorry to hear about the noise coming from your desk motor. Can you please provide us with more information and send it over to sales@progressivedesk.com? We'd like to help you resolve this issue as soon as possible. We look forward to your message!
Very happy with desk
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Jsiss, thank you for taking the time to leave us this review. We really appreciate it and are glad that you're enjoying the use of your new desk!
Resposta da Progressive Desk Canada
Hi N, thank you for taking the time to leave us this review. We really appreciate it and are glad that your desk is working as great as the day you first received it!
Very good desk!
Very good desk. I have 3 of them! Sturdy, doesn’t wobble and very silent when changing height (people don’t hear anything while I’m on audio conferencing). With wheels, it’s even better for changing view since I’m close to a windows, especially for sun position…
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Robert, thank you very much for your 5-star rating. We're delighted to read your review and so glad to see you're enjoying your new desk as well as the full mobility that our caster wheels provide!
Little delay in refunding the money…
Little delay in refunding the money otherwise everything was perfect
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Hiyam, thank you for taking the time to leave us this review. We really appreciate your understanding regarding the delay in your refund and are pleased to hear that you're happy with our products!
Best bang for your buck standing desk…
Best bang for your buck standing desk in Canada backed by exceptional customer support that helped me throughout the process.
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Cole, thank you for taking the 5-star rating. We're always happy to assist our customers and we're glad our desks were worth the purchase! If you have any future queries, we are always here for you.
Thanks for the great desk!
22 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Dylan, thank you for taking the time to leave us this review. We really appreciate it and are glad that you're enjoying the use of your new desk!
Poor service
Poor service, no customer loyalty, damaged product, would really appreciate a follow up phone call with someone who has customer service experience.
I can be reached at 1-780-299-9345.
Regards
Moe
18 de outubro de 2021
Resposta da Progressive Desk Canada
Hi there, thank you for providing your feedback. We are sorry to hear about your experience with us and we want to help resolve this issue as soon as possible. Can you please provide us with more information by giving us a call at 1-800-828-9414. You may also send us an email at sales@progressivedesk.com. We look forward to hearing from you!
The desk works perfectly and I haven't…
The desk works perfectly and I haven't had any problems at all. Extremely satisfied with the product.
17 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Jag, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We hope you enjoy your new desk!
I was searching for a reliable desk
I was searching for a reliable, high quality adjustable desk. I'm so glad I went with Progressive after doing a lot of research. My original desk came damaged (split down the middle). I contacted Progressive and they sent me a new one right away, no hassle or questions asked.
16 de outubro de 2021
Resposta da Progressive Desk Canada
Hi Wayne, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're delighted to hear you're enjoying your new desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
Very smooth process and a lovely desk
Very smooth process and a lovely desk. Thanks
15 de outubro de 2021
Resposta da Progressive Desk Canada
Hi there, thanks for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We're delighted to hear that you're enjoying your standing desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.
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