My daughter had a supposed casting director reach out about a role. He told her she got the role, but no details. What it was, location, and pay. He also asked for a lot of personal information. I rep... Ver mais
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Leia as opiniões dos outros
I ❤️ love Project Casting. I started using project early to get dicovered & have booked Real Professional jobs. Not everyone makes it you know but it took me years of acting experience & classes to re... Ver mais
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I would say that I’m grateful for finding this web site, where it can be a step forward pursuing your dream to be seen on camera. While there might be some moments like uncertainty if you won’t be sel... Ver mais
I am writing to the project, casting for having a support team like Denise available to handle any concerns that your clients may have. Cannot say enough about the responsiveness to my concerns and... Ver mais
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Informações sobre a empresa
Escrito pela empresa
What originally began as an insightful blog on the entertainment industry soon became a full-blown organization where people from all over the country could find the latest news, jobs, and careers in entertainment. As our popularity increased, we discovered the blog was not sufficient to meet the needs of the millions of job searchers and aspiring talent who were attempting to build their careers. Our inherent desire to streamline the hiring process became a passion, and we have continued to find new and innovative ways to bring you the latest and greatest from around the industry. In 2021, during the middle of the COVID-19 pandemic, we built the first version of Project Casting, and in 2022, we launched our first mobile app. Our growth allows us to continue improving the site and bringing our subscribers new and original services that can’t be found anywhere else.
Informações de contacto
3423 Piedmont Rd NE, Atlanta, GA 30305, Georgia, Atlanta, Estados Unidos da América
- 4049198863
- support@projectcasting.com
- projectcasting.com
4,0
Bom
113 opiniões
Respondeu a 22% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Project Casting charged my paypal account without my consent and without showing me how much they would charge me
I kept receiving these emails to sign up for outrageous casting notices and emails had only one button: Upgrade now. I clicked it, and it led me to a website with no information, now way to check to see if these casting breakdowns were real or not and when I clicked next, it took me to paypal where automatically I was charged an outrageous amount without showing me what amount I would be charged. I tried to reverse charges of $239.99 and I was unsuccessful. The breakdowns on the website are not legitimate and the whole website is a scam.
I requested multiple times to be refunded this amount I was charged without my consent and they never replied to any of my emails. On Paypal they refused to refund my money and they offered to refund only $119.
This is a ripoff, and I am here to warn others about this company.
31 de julho de 2023
Opinião espontânea
Resposta da Project Casting
Hi Ana, thank you for sharing your experience. We want to clarify a few important points for you and for others reading this:
• Project Casting does not process unauthorized charges. All upgrades are optional, and before completing checkout through PayPal or credit card, the subscription plan and price are clearly displayed. Nothing is charged automatically without a member’s confirmation.
• We do not send “forced upgrade” emails. Any promotional email we send includes clear information and never bypasses pricing details.
• Refunds & support. We take billing concerns very seriously and respond to every verified request. After investigating, we found no record matching your description, which makes us believe there may be a misunderstanding or confusion with another service.
We encourage you—or anyone with a billing question—to contact us directly at support@projectcasting.com so we can review the account and resolve things properly. Transparency and trust are at the core of our business, and we are committed to helping creators succeed with real opportunities.
— The Project Casting Team
super helpful!
Jonothan was a great help in removing an old account from years ago! he was super quick in replying and very clear/efficient
thanks so much!!
4 de julho de 2023
Opinião espontânea
Resposta da Project Casting
Thank you so much for your positive feedback. I'm glad to hear that you found our service efficient and that we were able to assist you in a timely manner.
Our team is always here to help and we are committed to providing clear and effective solutions for our users. Your satisfaction is our priority, and it makes our day to hear that we have been successful in our efforts.
Feel free to reach out anytime if you have any further queries or need assistance. We're always here to help!
I ❤️ love Project Casting
I ❤️ love Project Casting. I started using project early to get dicovered & have booked Real Professional jobs. Not everyone makes it you know but it took me years of acting experience & classes to reach the new level. I even wroted a new book called Be A Real Model Actor because of the New digital casting experience. The first job I made a entry on pro I confirmed for Beverly Hills 90210. Thank You Pro-
14 de maio de 2023
Opinião espontânea
Resposta da Project Casting
Thank you so much for your wonderful review! We're thrilled to hear that you've found success with Project Casting.
Your dedication and commitment to your craft are truly inspiring and it's fantastic to hear about your experiences with us, especially landing a role in Beverly Hills 90210! Your journey in acting and the creation of your book "Be A Real Model Actor" sound incredibly impactful.
We appreciate you sharing your experiences with others and we're proud to be a part of your acting journey. Here's to many more successes, and we look forward to supporting you every step of the way!
Thank you again for choosing Project Casting and for your heartfelt words.
Take pride in his/her work
Willing to help with any problem and gives out the best advice to boost your career...
9 de maio de 2023
Opinião espontânea
Resposta da Project Casting
Thank you for your positive feedback! I'm delighted to hear that you've found our advice helpful in advancing your career.
Our team at Project Casting is committed to offering the best possible service and helping our users make the most out of their opportunities. Your success is our success, and we're here to support you every step of the way.
Your kind words encourage us to continue doing our best to assist our members in achieving their career goals. Thank you for choosing Project Casting, and please don't hesitate to reach out if there's anything else we can do to help you.
Impossible to unsubscribe from emails
Impossible to unsubscribe from emails. Extremely unhelpful customer support service.
9 de maio de 2023
Opinião espontânea
Resposta da Project Casting
I'm sincerely sorry to hear about your recent experience with Project Casting. We always aim to provide the highest level of customer service, and I apologize if we fell short of that standard in this case.
Regarding your issue with unsubscribing from our emails, I want to assure you that we respect your preferences. If you're still experiencing trouble with this, I'm here to personally assist you.
Could you please reply to this message or reach me directly at support@projectcasting.com with your registered email address? I'll ensure that you're removed from our mailing list immediately.
Again, my sincere apologies for any inconvenience caused, and I appreciate your patience as we resolve this for you.
Best Regards,
Jonathan Browne
CEO, Project Casting
Thank you Jonathan at Project Casting!!!!!
It was Totally Jonathan at Project Casting....
I have been trying to get support at Project Casting and Jonathan really raised the bar at that company. He helped me, was understanding of my problem and totally made me understand exactly what he had done and how I can understand it.... Jonathan...you really understand what the customer needs....no double talk, no having to "check with my supervisor"...
Bravo Project Casting for hiring Jonathan and Bravo to Jonathan....
Best...
Betty Leigh
24 de abril de 2023
Opinião espontânea
Resposta da Project Casting
Dear Betty Leigh,
Thank you so much for your kind words and feedback. I am thrilled to hear that you had a positive experience with our customer service.
At Project Casting, we believe in understanding and meeting the needs of our customers, and your feedback reaffirms the hard work we put in every day. I am glad that I could assist you and clarify any issues you were facing.
It's our users like you who help us constantly learn and improve. If you need any further assistance or have any more queries in the future, don't hesitate to reach out.
Thank you again for your appreciation.
Best Regards,
Jonathan Browne
CEO, Project Casting
Great and easy experience!
24 de março de 2023
Opinião espontânea
Resposta da Project Casting
Thank you for your positive feedback! We're delighted to hear that you found your experience with Project Casting to be great and easy. We strive to make our platform user-friendly and your comment confirms that we're on the right track.
Don't hesitate to reach out if you need any further assistance or have any questions. We're always here to help!
Best Regards,
Jonathan Browne
CEO, Project Casting
Jonathan is excellent with customer…
Jonathan is excellent with customer service!
15 de março de 2023
Opinião espontânea
Resposta da Project Casting
Thank you for your kind words! At Project Casting, we pride ourselves on providing excellent customer service, and I'm thrilled to hear that your experience reflected this. Your feedback will encourage our team to continue delivering the best support to all our users.
Feel free to reach out at any time if you have further queries or need assistance in the future.
Best Regards,
Jonathan Browne
CEO, Project Casting
The company is very responsive and I…
The company is very responsive and I receive cast listings just about everyday.
7 de março de 2023
Opinião espontânea
Resposta da Project Casting
Thank you for your positive review! I'm delighted to hear that you're finding our services prompt and helpful. We strive to provide our users with daily casting updates to ensure they never miss an opportunity.
Remember, if you have any questions or if there's anything else we can assist you with, don't hesitate to reach out.
Best Regards,
Jonathan Browne
CEO, Project Casting
Excellent experience
Excellent experience. The service was very quick and it was personalized for me. Over and beyond quality of help. Thank you!
2 de março de 2023
Opinião espontânea
Resposta da Project Casting
Thank you for your wonderful review! I'm thrilled to hear that you've had an excellent experience with our service. We aim to provide personalized, prompt, and high-quality assistance to all our users, and I'm glad to know that we hit the mark for you.
Remember, we're always here to help, so don't hesitate to reach out if you need anything in the future.
Best Regards,
Jonathan Browne
CEO, Project Casting
Johnathan was able to resolve my issue…
Johnathan was able to resolve my issue immediately and to my satisfaction! Thank you!
2 de março de 2023
Opinião espontânea
Resposta da Project Casting
I'm so glad to hear that I could help resolve your issue promptly and to your satisfaction! That's exactly the level of service we strive to provide at Project Casting. Please don't hesitate to reach out if you have any other questions or need further assistance in the future.
Thank you for taking the time to share your positive experience with us.
Best Regards,
Jonathan Browne
CEO, Project Casting
Amazing service.
27 de fevereiro de 2023
Opinião espontânea
Resposta da Project Casting
Thank you for your positive feedback! I'm thrilled to hear that you've found our service amazing. Our team is dedicated to providing the best possible experience, and it's always rewarding to hear when we're hitting the mark. Please feel free to reach out with any more feedback, questions, or if there's anything else we can assist you with.
Best Regards,
Jonathan Browne
CEO, Project Casting
Jonathan stayed on this problem until…
Jonathan stayed on this problem until it was resolved. I appreciate his effort.
22 de fevereiro de 2023
Opinião espontânea
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
Jonathan a Customer Service Champion 🏆
I had an amazing experience with Jonathan’s customer service. It truly exceeded my expectations. Jonathan went above and beyond to assist me in the process of a refund and most of all had very timely and engaging communication. I hope others are able to learn from Jonathan’s great customer service.
21 de fevereiro de 2023
Opinião espontânea
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
Great experience
16 de fevereiro de 2023
Opinião espontânea
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
Very prompt and helpful
Jonathan was very prompt and helpful with my request. He addressed it well within just a few hours and overall very satisfied
7 de fevereiro de 2023
Opinião espontânea
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
Very helpful and responded promptly.
5 de fevereiro de 2023
Opinião espontânea
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
thankful for jonathan he really came…
thankful for jonathan he really came through for me and was quick and to the point!!!
2 de fevereiro de 2023
Opinião espontânea
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
compared to the other people at project…
compared to the other people at project casting, Jonathan got straight to the point and helped me in one response. Thanks Again Johnathan!
31 de janeiro de 2023
Opinião espontânea
Resposta da Project Casting
We at Project Casting are so grateful for the 5-star review on Trustpilot! We are thrilled to hear that you've had a great experience with us. It means the world to us when customers take the time to share their opinion and we thank you for your kind words.
At Project Casting, we strive to provide quality services that meet our customers' expectations. We are committed to creating an environment where people can find legitimate job opportunities in the entertainment industry and make their dreams come true.
Thank you again for your positive feedback. We look forward to continuing to serve you in the future!
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