Experiencing difficulties reaching customer services can be frustrating, especially when you need assistance with a payment issue. Left waiting for too long, kept being told I was number one in the wa... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Experiencing difficulties reaching customer services can be frustrating, especially when you need assistance with a payment issue. Left waiting for too long, kept being told I was number one in the wa... Ver mais
A empresa respondeu
We enquired some time ago about covering certain household items, last week they have been calling several times a day even after explaining we no longer wanted the cover, I have emailed them, no resp... Ver mais
A empresa respondeu
This company is completely awful, wont reply to emails and cant answer simple questions. like what product are you trying to replace my broken item with. no picture no model number after repeated... Ver mais
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Terrible Company. Took forever just to issue their Policy, I should have realized then that this was going to be trouble. Made 1 domestic appliance claim in the year, but don't expect any kind of... Ver mais
A empresa respondeu
Prominence Support offers a range of insurance products such as insurance policy for Kitchen appliances, brown and white goods, boiler and home emergency.
Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I spoke to an advisor and he was very helpful and answered all questions. Thank you so much.
Mrs Yvonne Benjamin
the man who phoned me this morning was very good talking to his customer.
Lloyd was very helpful answered my questions 👍
I thought the sales advisor was informative and clear what the policy includes, it took some time to get through on the phone, approximately 30 minutes but overall pleased with how the policy was set up.
the lady i spoke to was very efficient and helpful
Brooke was very helpful in setting up my policy
Anthony was extremely helpful and very informative during my purchase of kitchen appliances cover.
The quote was very reasonable, so i went ahead saving even more money if i paid in one go.
Took out two policies today for multi-kitchen appliance cover for two different properties. Dealt with Lloyd who was very patient and good-humoured throughout the call and was a pleasure to deal with.
I also liked that the phone was answered very quickly and I was not subject to lengthy recorded messages and stuck on-hold! So far so good for Prominence Support!
The agent was able to handle and insured my appliances successfully with a reasonable cover rates.
Hoping to deal with you again in the future.
Regards
The man I spoke to was great and useful he's name was Antony.
Anthony was great , he's give me completely clear information. Thanks for kindness.
Outstanding customer service Anthony was very pleasant and helpful and sorted me out a fantastic deal 5⭐⭐⭐⭐⭐
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