Had a house fire that started on my neighbours side, straight away Gary got me more AA money for accommodation. The process took a very long time but that was mainly due to insurance. Insurance only w... Ver mais
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Leia as opiniões dos outros
We were flooded January 2025. It was a terrible & overwhelming experience & without the knowledge & experience of Simon we don’t know how we would have got through it. He was quickly on the case req... Ver mais
The issues were the failure of a damp course and tree roots breaking a pipe. The Guarantee Protection Insurance denied that the damp course had failed. 3 independent surveys later they were forced to... Ver mais
I cannot recommend Property Assist enough. From the moment I met Simon, on the morning my house was struck by lightening, he made what was an incredibly stressful time easier - taking the reigns and... Ver mais
Informações sobre a empresa
Escrito pela empresa
Our professional team of claim consultants will handle the entire claims process on your behalf, whilst providing you with the same level of expertise and industry knowledge that your Insurers have on their side. We work for you to protect your interests, ensuring you receive your full entitlement under the policy. If you use one of our recommended, highly respected contractors to put your property back in order, our services cost you nothing.
Informações de contacto
4, Kings Row, Armstrong Road, Maidstone, ME15 6AQ, Maidstone, Reino Unido
- 0333 577 2720
- info@pc-assist.co.uk
- propertyclaimassist.co.uk
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spoke to arif about my insurance claim…
spoke to arif about my insurance claim and he was very helpful with advice and I would highly recommend these guys to help with your insurance claims

Resposta da Property Claim Assist
Great support from start to the end of…
Great support from start to the end of the claim and very reassuring through what would have been an process impossible to navigate otherwise

Resposta da Property Claim Assist
Amazing from start to finish!
Where do I start…Property Claims Assist took our case on when no one else would. Gary has been brilliant from day 1. We were fighting a loosing battle with the insurance company. Gary was 100% professional and adept from start to finish. He has been patient and empathetic and got the job done. We will be forever grateful to him and PC Assist. The experience has been life changing in many ways but we are in a massively better off position than we were before we contacted them. I cannot recommend PC Assist highly enough.

Resposta da Property Claim Assist
I am so glad I contacted Property Claim…
I am so glad I contacted Property Claim Assist for help with my insurance claim after a burst pipe in my loft flooded my bedroom and kitchen. Having to deal with the insurance company and arrange the repair work myself would have been too stressful and overwhelming. The contractors that PCA use did a fantastic high quality job on my house and my contents claim was settled without any quibbles from the insurance company. I really don't think I could have got such a good outcome without PCA and I would definitely recommend this company

Resposta da Property Claim Assist
A massive thank you to Simon
A massive thank you to Simon! We had a fire in our property and after a year we have finally managed to start rebuilding. Had it not been for Simon and his know how and experience of navigating the insurance system, we would have never achieved the outcome we did. He did all the work for us, had we had to do it ourselves I believe we would have lost everything due to the stressful process - Simon significantly reduced our stress levels, thank you.
We highly recommend Simon @ Claim Assist, he is there for the customer against the insurance companies.

Resposta da Property Claim Assist
Amazing and very professional team
I would like to thank you every one for amazing support last 2 years been a extremely hard for my family after house fire. Simon from Property Claim help us go true this difficult time with the higher level of professionalism.
Thank you so much for everything with all my heart.

Resposta da Property Claim Assist
Excellent knowledge and expertise
I contacted Property Claims Assist when I started to loose confidence in my insurance company’s approach to my claim. Simon was very knowledgeable and arranged to come to site very quickly. His help and expertise was invaluable. I can’t recommend PSA highly enough.

Resposta da Property Claim Assist
I can’t thank Simon enough…
I was unfortunate to have a fire in my flat while I was asleep and I am so glad that I woke up and I am here today. With all the distress I was going through a few days later I came across Property Claim Assist through an online search and, Thank God I did!, my life has changed since.
I got in touch and straight away I got a call from Simon. He has been on my case 24/7 from day one, without him I wouldn’t have been able to deal with all the process that comes with the Insurance Company and the Loss Adjuster myself. He has been there for me with every question and every doubt I had, he also dealt with everything needed to get the best outcome. Today, I am very happy with the end result, my flat looks amazing!
I am so so happy with how my flat looks now, I am so glad that Simon also helped me and I can’t thank Simon enough for what he has done for me, without him I wouldn’t have been able to do it myself so, thank you so much!

Resposta da Property Claim Assist
The house fire was one of the worst…
The house fire was one of the worst experiences of my life, nearly everything I owned gone and the house destroyed. Then comes the insurance process and the insurance companies loss adjuster, at first it was ok but then felt like I was being tripped up at every opportunity.
After a bit of research I phoned Simon at Property Claim Assist, liked him straight away and from that moment on felt like I was in control again. Having your own loss assessor takes all the stress away, as they are working for you, doing all the liaising with the insurance company and their representatives and trying to get you the best outcome.
Simon was excellent, organised everything and nothing was to much trouble, I would highly recommend his services if you are caught in the unfortunate circumstances that I was.

Resposta da Property Claim Assist
What a fantastic company property claim…
What a fantastic company property claim assist is my son had just bought his first home. Unfortunately it was broken into and severely damaged. We were getting nowhere with the insurance company it was a absolute nightmare. Thankfully I got in touch with Simon at property claim assist, he took total control of the claim and kept us informed throughout via phone and emails
After a lot of hard work by Simon my son eventually got a very good settlement
If I am ever in a situation like this again I would not hesitate to contact Simon and his team fantastic job

Resposta da Property Claim Assist
My case was handled by an assessor by name Gary
My case was handled by an assessor by name Gary. He was very professional and fought hard to give my family the best possible deal. I strongly recommend this company to everyone as we believe they are the best in UK at the moment
Property Claims Assist
I used this company first time ever. Simon from this company contacted me because one of my rented property caught fire due to a faulty tumble dryer which tenant bought. Simon and I met at the property and I handed the case to Simon. Simon liaised with my building insurance company to have refurbishment done at my property.
Thank you so much Simon and your team for your great effort and hard work to bring my property to an immaculate condition.
Thanks again.
Invaluable Help & Professionalism
My first review ever and thoroughly deserved to Property Claim Assist!
I can’t stress enough how brilliant Simon and his team have been dealing with my insurers, who have been to say the least, slow, unhelpful and at times incompetent. I had quite extensive water damage occur through leaking pipe work (another story) and found Simon through the public loss adjuster register. If it wasn’t for Simon’s continued diligence and perseverance(which took the pressure off me dealing with this day to day and not having a clue where to start) I doubt we would have received the outcome and settlement which was far greater than we expected. Once again thank you Simon & PCA Team.
VERY MUCH NEEDED COMPANY
For my benefit it was important to have my own Loss Assessor. I live abroad and when my house burned pretty much to the ground, I was contacted by Property Claim Assist. To cut a long story short, 18 months, the insurance company finally paid up in cash. They were a nightmare. However, I am in no doubt that PCA got me the highest amount possible under the insurance I had.
Therefore, I would highly recommend this company should you be in need of fighting those insurance companies.
Well done PCA.
Property Claim assist was extremely helpful
Property Claim Assist was extremely helpful. My insurance claim process took longer and my insurers were very difficult. They appointed an adjustor to reduce their liability and made things extremely difficult. Property Claim Assist's experience in dealing with difficult insurers was handy. They also knew exactly how to handle difficult claims and managed to get two and half times what the insurers had originally offered. I am happy I used them and will recommend them 120%. Thank you Property Claim Assist for your help!
I would recommend Property Claims Assist to anyone
The perfect example of organized, persistent and caring loss assessor.
Every single time i have had question or concern, Simon was already dealt with it. Always step ahead. I do not write many reviews but Property Claims Assist definitely deserves one.
Simon and Gary, i cannot thank you enough.
For a major loss you need someone on your side, and Property Claims Assist are excellent at what they do.
We cannot recommend Simon Colburn and Property Claims Assist highly enough. From the moment we brought him onboard to help us with our major loss after a fire to the end of our claim, he has been helpful every step of the way. Hopefully a major loss will only happen to you at most once in your life (it was certainly our first time) so you will not know the process or what to do. Simon has dealt with hundreds of loss events and so knows the process inside and out. He was always on the end of the phone to speak to and ask all our endless questions. In the first few weeks he gave us really solid advice and having someone to speak to who knew what they were doing really helped with anxiety levels. Our insurance company have been very difficult to deal with and so having Simon to speak to them on our behalf has helped the process no end. He has resolved so many issues with the insurance company and argued with them on our behalf. You really do need someone in your corner to ensure you get the best possible settlement from the insurance you have in place. Thanks to Simon for all your hard work, we very much appreciate it.
Fantastic service
I cannot recommend Property Assist enough. From the moment I met Simon, on the morning my house was struck by lightening, he made what was an incredibly stressful time easier - taking the reigns and leading me through the entire claim process from start to finish. Always calm and professional and making sure things ran smoothly and that corners weren't cut. Thank you so much.... but in the nicest possible way - I hope we don't have to do business again. One lightening strike is enough for anybody :-)
Successful outcome to a claim that was initially rejected.
After a long term leak in the shower room of a flat we were advised by the Block management company that the insurance did not cover repairs to the damage. Thanks to the intervention of, and help, from Property Claim Assist our claim has been fully settled. Thanks also to the contractor who carried out the work, Marconstruct Ltd, who did an excellent job in a short time with minimum disruption.
The value of using a third party to negotiate with insurers
The issues were the failure of a damp course and tree roots breaking a pipe. The Guarantee Protection Insurance denied that the damp course had failed. 3 independent surveys later they were forced to accept that it had, indeed, failed. The house insurers were reluctant to accept that the tree roots represented an ínsurable event. Gary Rogers at Property Claims Assist was persistent and professional in dealing with the insurers who were frequently slow in responding. After many months a compromise settlement was reached and the damp course was repaired. Gary was good at keeping me informed during this very frustrating process.
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