Property Solvers Opiniões 146

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Michael and Ruban were fantastic from start to finish. They made the whole process of selling our flat through auction feel straightforward and well managed. Communication was clear throughout, and th... Ver mais

Classificada 5 em 5 estrelas

Meghan was very kind, helpful and professional. Selling a property after 35 years can be very stressful; l was guided through alternative on how to sell my property.

Classificada 4 em 5 estrelas

Fast response and friendly. I did have an initial issue where my property was undervalued. However, this was outside their normal procedures. They were very responsive and resolved my issues. Th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Needed to sell fast in order to avoid missing a property I lost out on a few years ago. Came across Property Solvers who marketed my property on line and wow are they good sold in four days at grea... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa gestora de propriedades
  2. Casa de leilões

Escrito pela empresa

Sell house fast (for cash) experts with over 20 years experience, regulated auctioneers and market-leading quick estate agents. Contact us 24/7 for a FREE valuation and quote that works best for you.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Brilliant service start to finish

Brilliant service start to finish. Contacted property solvers after months of being messed about by 'cash buying companys' and thank god I did!
Communication from the whole team was spot on and Ruban and James kept me updated the whole way through.
Was happy with the price, didn't have to worry about anything after contacting property solvers as they took care of it all for me.
Exchanged and completed in absolute record time can't fault it at all, thank you so much everyone at property solvers and thank you for the great service.

13 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Property solvers sold my leasehold flat…

Property solvers sold my leasehold flat vis online auction. From start to finish they were effective and efficient. Jacob at the front end was thorough; the marketing of the property was excellent. Jane & Michael who assisted with the negotiations through were exceptional, very efficient and honest. I would use this company again. I was nervous as I had not sold via auction before; but this team were very good. The flat was sold and quickly. I would recommend this company

6 de setembro de 2024
Opinião espontânea
logótipo da Property Solvers

Resposta da Property Solvers

Thanks for your positive feedback Gill!

I'll pass it on to the team and we'll look forward to keeping in touch.

All the best,
Ruban

Classificada 5 em 5 estrelas

Would highly recommend Property Solvers

Had an excellent service from all involved at Property Solvers. They were clear on costs and queries were dealt with timely and in a professional manner. Despite some delays on completing the sale, through no fault of Property Solvers, they did all they could to get everything sorted.

9 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Offered less than 50% market value

On initial conversations, we were told to expect an offer of between 70-70% market share. However, when the offer came through it was less than 50% of the market value (having had it valued on the same day an offer was provided by Property Solvers). Other cash buying companies offered much higher amounts and we've decided to go with those and so far so good. At least we didn't waste too much time or money. I wouldn't call this company a reputable one and certainly wouldn't recommend them.

The response from Property Solvers is regarding the size of the property and concerns around a mortgage, which is ridiculous. I am a mortgage broker and this certainly is a straightforward mortgage purchase. A scam company, please be aware and use another if you can. They lure you in with a reasonable price and then reduce it drastically once you've been lured in.

It's very odd that the company keep making edits, I have shared my experience, which is the truth, they can't argue with my experience and the experience of many others. Perhaps, rather than hit back at truthful reviews, the Property Solvers need to reflect and adjust their processes, be upfront and honest with clients from the start, and then reviews from people such as myself will be positive instead of a true representation of my experience ie. dishonesty to draw potential clients in.

2 de setembro de 2024
Opinião espontânea
logótipo da Property Solvers

Resposta da Property Solvers

Hi Kate,

Thanks for your review and sorry to hear that you're disappointed with our suggested cash sale and auction valuations. To clarify, the offer was certainly not 50% of market value when looking at the comparable data (which we showed you).

My co-director (James Durr) valued this one with Tyrone and, although it's in a great location and has a "C" EPC rating, the flat falls under the minimum space requirements which would make it very challenging to get a mortgage, particularly in the current market. This somewhat limits the pool buyers to those with cash or expensive private finance.

We have sold similar properties and, unfortunately, have to take a rather conservative stance in order to get things over the line under such circumstances.

Wishing you all the best with the sale and I'm more than happy to have a chat privately (please email info@propertysolvers.co.uk and mention my name).

Kind regards,
Ruban Selvanayagam - Property Solvers

Update on 5th September (following comments that we're a "scam" company): please look at the Greater London Authority (GLA) Housing Standards guidance - https://www.london.gov.uk/sites/default/files/housing_standards_malp_for_publication_7_april_2016.pdf. I wish things were easier for small flat owners...

Further update on 5th September (on Property Solvers "drastic" price reductions): sorry Kate, you are misinformed. We provide a confirmed price at the very start of the process and our conveyancing solicitor has confirmed that there is nothing untoward. Our seller clients then have the option to move forward or not. Please see our many reviews which will vouch for this fact. We can also put you (or anyone reading this comment) in touch with previous clients. Thank you.

Further update 21/09 - we are updating this review in response to the edits you have been making. We also take claims - such as our offers are at 50% of market value - seriously as this is evidently incorrect and a complete misrepresentation of our conversation.

We genuinely wish you all the best with your sale and sorry that it's got to this stage.

Classificada 5 em 5 estrelas

Would recommend to manage your sale

We needed to sell our cottage in North wales. Property Solvers have done that for us. Jacob, our designated agent, was in constant contact with updates and made you feel he was working behind the scenes to ensure a sale was found.
Thank you property solvers.

28 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quick sale

Needed to sell quickly and came across Property Solvers in an online article. I was already talking to another company but was attracted to PS's promise that they do not drop their offer price. And they were true to their word. Plus they completed amazingly quickly without repeat visits by valuers or structural surveyors, and no withdrawal or lawyers fees either. They saw, they liked, they offered, they bought! All within 10 days. Meanwhile the other company offered a much higher price, but guess what? That company dropped their offer drastically which just shows that other companies try to lure you in with unrealistic offers. PS have such a great team too, Jacob and James showed great consideration with some personal issues I was going through. If you have to sell quickly, and understand that the offer will be less than market value, then this is the company to use.

21 de agosto de 2024
Opinião espontânea
logótipo da Property Solvers

Resposta da Property Solvers

Thanks so much for the review Shaba - we really appreciate your kind words 🙏

Classificada 5 em 5 estrelas

As promised

As promised, I got a buyer in a day. The team was supportive as the buyer delayed. They kept me informed and were patient with pressure on both sides. Jane provided support with finding a good solicitor and completion was swift. Thank you.

4 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A difficult and long process made easier.

Having given up with the usual local estate agents I contacted Property Solvers who gave good advice on selling a particularly difficult property. They had the contacts to arrange viewings and a reliable but cheap solicitor, also kept me up to date during the whole process.
After much determination and patience, the staff managed to get the property pushed through and have now recently completed the sale at a good price. Would definately recommend.

17 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy life

Very easy to work with especially jade who was fab all the way through move thanks 😊 👍

15 de março de 2024
Opinião espontânea
logótipo da Property Solvers

Resposta da Property Solvers

Great to hear Rob - all the best with your plans.

Thanks for using us.

Ruban Selvanayagam
Property Solvers

Classificada 1 em 5 estrelas

Absolute waste of time and energy

Absolute waste of time and energy, filled in the online form, and the online system arranged a time of 11am on the 26th March, however got no call. When I ring the Ruban number get no response or call you back later, then get no calls, seems these guys have lost the plot and waste everyones time.

26 de março de 2024
Opinião espontânea
logótipo da Property Solvers

Resposta da Property Solvers

This gentleman is a scammer leaving a review under a false name and company. I was responding to him but then stopped as we were receiving suspicious emails. I have full proof (in the form of email chains and text messages) of what transpired here yet Trustpilot still did not seem interested in my side of the story...

Ruban Selvanayagam - Property Solvers

Classificada 5 em 5 estrelas

Property solvers are a very good…

Property solvers are a very good company. My leasehold property was sold in 7 weeks thanks to them. Jake has been amazing. He kept me updated twice a week and was always there to answer any worries i had. Jake is very professional,polite,helpful and friendly and made the whole process so much easier. I would highly recommend Property Solvers.

22 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A very good experience

I have recently had several conversations with Ethan Thomas regarding my house sale. He has been very attentive and helpful, has kept in touch, and has provided very useful information about the services Property Solvers provide. I have had a very good experience with the service provided by Ethan and Property Solvers.

21 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional service with a personal touch…

I cannot praise Ruben enough for his exceptional support in handling multiple issues. His availability around the clock and unwavering dedication over several months truly impressed me. Knowing that Property Solvers delivers such a personalised service, I will undoubtedly return. Their honesty and reliability significantly enhanced my experience.

16 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company

Excellent company. I have had first class communication with them and their website has a very useful interactive map giving an in depth analysis of property prices across England and Wales

14 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I has several calls from this company…

I have had several missed calls from this company within a short space of time as in 10 within a couple of hours proof available, yet beforehand It took 2 days to respond to my online request and i wish they hadn’t bothered.
I had the mispleasure of speaking eventually to an Ethan Thomas who quickly offered me 75% of my house’s marketing value. No thankyou i said im not interested and ended the call.
Im not desperate and wouldn't ever accept over £73,000 less than the market value.
This lead to him having a major tantrum emailing me in a very aggressive manner telling me i had no right to end the call before he had finished with me and so on, again proof available, him insulting myself personally but addressing it towards my husband. His Next email was him still have a baby tantrum removing me from all records and so on LOL please do!
How immature and unprofessional we thought becoming aggressive with someone just because they wouldn’t give their house away for £73,000 less than its value.
I had lost interest immediately after the 75% was offered so was not remotely interested in any other scheme he had in mind all i thought was minus £73k you gotta be kidding. I will stick with my Estate Agents at least they don’t have a hissy fit if i have to talk with them if i don’t agree with something.
Are these companies even regulated I thought. I will be sure to find out due to the childish immature manner in which we have been treated just because we wouldn’t give OUR house away.
After reading the vial responses this company has given to others who have questioned them i look forward to seeing what an abusive response I will receive

29 de janeiro de 2024
Opinião espontânea
logótipo da Property Solvers

Resposta da Property Solvers

Hello Susan,

[Edited reply on 14th February] - we are very sorry about what has happened here. It's completely unacceptable and will not be tolerated from any member of staff, under any circumstances.

Further to our email and Facebook messages, I will continue to communicate with you and deal with the matter in the most appropriate way.

Best regards,
Ruban Selvanayagam - Property Solvers

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