Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered delivery of cosmetics from the USA to Belarus through Prostobox. The package arrived intact, with no damage to the packaging, and on time. The delivery was fast. The package... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I am a professional shopper who has been placing orders from iHerb.com for over 10 years. Recently, I’ve been using prostobox.com for my orders. Why them? First of all, their shipping rates are reason... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Works well in most cases but in case of real problem support stop answering and do nothing to solve it. Have a 200 usd parcel stack in Customs because of their broker has failed fulfillment and there... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сер... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases


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4,2

Bom

TrustScore: 4 em 5

191 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(191)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Надёжный сервис

Хороший сервис доставки. Использую его когда заказываю товары из США. Немаловажным фактором выбора для меня было возможность объединения посылок. Стоимость доставки невысокая.

1 de janeiro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Здравствуйте, Валерий!
Спасибо за отзыв. Объединение посылок действительно помогает сэкономить, когда покупки приходят из разных магазинов США и отправляются одной коробкой. Хорошо, что эта возможность оказалась для вас полезной. Обращайтесь еще.

С уважением, команда Prostobox.com

Classificada 5 em 5 estrelas

i have been working with prostobox for…

i have been working with prostobox for several years. I do like this company for their servise. price is also good. they can help you 24 hours and ready to solve all your problems. best company for deliver from usa to russia.

2 de novembro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Successful experience

Good morning, I ordered delivery from Iherb through prostobox.com.
Through my account at Iherb bought the pills and sent them to the warehouse prostobox.com.
On the site prostobox.com made a parcel filled out a declaration and after the parcel came paid shipping with a Russian card with no problems.
And in 2 weeks the parcel was already on hand.
I did not have any problems and the parcel was delivered without incident. it was cheaper and faster than Cdek.
The service is very satisfied with these products.
I am very satisfied with their service.
And will continue to deliver through them.

27 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Super fast delivery

Super fast delivery!
I repeatedly use the services of this company, everything is fast, high-quality and very neat. Thank you, I always choose only you! I recommend it to my friends! I attach a photo of the small part that I ordered to the review... The last parcel lasted less than a month!

2 de novembro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Hello!
Thank you for the review and for attaching a photo of the small part you ordered. Even a tiny item deserves neat handling, and we appreciate you noticing it, coming back to us again and recommending us to your friends. We will be here when you plan your next purchase in the US.

Best regards, Prostobox.com Team

Classificada 5 em 5 estrelas

Great site

I have been using this site since 2021. Good service - adequate support service. Very pleased with the prices of branded items. Delivery time to Moscow from 6-10 days, combining with repacking of incoming parcels into one to reduce the cost of delivery. Redemption by buyers without commission on most sites is convenient for owners of Russian cards. Keep it up!!!

13 de janeiro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 4 em 5 estrelas

Good service’s

I have been using the service for a long time, it is not very convenient that sending a parcel only once a week, I would like it more often and the support has become rather weak, very often they do not know the answer to the question. And so the guys are great, they quickly accept, pack neatly, everything arrives safe and sound.

PCT000000615004

8 de novembro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

I started working through Prostobox in September 2022

I started working through Prostobox delivery not so long ago, since September 2022. But I have already managed to use the tariff for the thrifty, it is the coolest, delivery is much cheaper than that of competitors. The tariff with the combination of parcels is convenient, but the payment is already more expensive. I also used the tariff Through the mail. I liked the efficiency of support, the speed of delivery of the Prostobox. I would like the parcels to be collected faster according to the tariff with the unification, the service is a little lame here. And in principle, I like everything, I plan to continue to cooperate

14 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Best parcel forward service

Best service I ever used for pacelforfarding. Prices and delivery time are amazing. I used it for several years and 11 parcels.

27 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

The package arrived quickly

The package arrived quickly for the current situation. The "With Unification" rate was chosen. This is the fifteenth time I have sent a parcel with the help of this forwarder. The parcel is securely packed in a box of thick cardboard. To the point of delivery is not necessary to go far, given a bunch of options, mine, for example, is located right next to home. Tracking: PCT000000595102

25 de setembro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Hello, Andrey!
Thank you for the review and for coming back to us parcel after parcel. A box of thick cardboard is exactly what a shipment needs on such a long route, and a pickup point right next to home makes collecting it that much easier. Whenever you have the next consolidated order ready, we will be here to send it your way.

Best regards, Prostobox.com Team

Classificada 5 em 5 estrelas

I recommend!

In June I decided to build myself a computer, but ran into the problem of scarcity and overpricing in retail for components. Then I decided to try to order components from abroad, but I was worried that I would be cheated. Out of all the dealers I went to, I chose this one and I have no regrets. Parcel came in about two weeks, intact, shipping cost about $30. Two weeks ago I ordered a video card, which has already arrived and is in my computer. Based on the above, I can recommend the reseller.

14 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Prostobox surprised me with the service

I have been using Prostobox for more than a year and so far the site has never let me down. Managers always answer my questions and help me if I don't understand something. And to understand it is not difficult really).
Tried other sites, but I have not found a more convenient service than just a simplebox.
Enclose a screenshot of the last parcel sent

12 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Very good service for purchases from…

Very good service for purchases from the United States. I use it very actively and order things for myself and my whole family!!! Round-the-clock support of managers will always answer and help! Everything is great!

3 de novembro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Great service

Great service! Always in touch! Answer all questions in 3 minutes. Convenient conditional issuance. Delivery three weeks to Russia 🤗

3 de novembro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

I order through the prostobox delivery…

I order through the prostobox delivery service not for the first time, as always they are on top. Thank you very much for your promptness and precision in your work. I used to order things from America on my own, but due to sanctions, it is now impossible to pay with Russian cards in American stores, the prostobox service has an assistance service when buying with a buyer. This parcel was just ordered with the help of a buyer and everything is fine :) I am very glad that everything came to the warehouse quickly, the buyer redeemed the order instantly, many thanks, since the goods were with good discounts and it was possible not to be in time. But everything turned out great. Package 575624 was sent on 10/05/22, received from the Russian Post on 11/1/2022. Track number CQ003221893RU was tracked all the way in the prostobox app, it's very convenient

5 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Prostobox.com - great service

I was looking for a middleman in the U.S. and found Prostobox. The website of the service is very convenient and understandable. I immediately figured out how everything works. If there were any questions about the order, the support was quick to answer. There is an opportunity to use the services of a buyer, which is also very convenient. They send orders once a week. In addition, it is possible to order additional packaging of goods. I ordered candles and they came in one piece, nothing was broken. The order reached Russia in one week. I like Prostobox service, hope they will continue to do their job so well.

21 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Great service

This is the best delivery service for your parcels. I've been thinking for a long time about which service to choose, I stopped at Postobox and didn't regret it one bit. My parcel was promptly processed, securely packed and quickly dispatched. The delivery was fantastically fast. I can also highlight the support of this company, they promptly answered all my questions. I personally cannot recommend anything better. I have made a decent number of parcels with this company and it has never let me down. The last time I delivered a processor, motherboard and RAM. I can confidently recommend it. My track PCT000000621804

14 de setembro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

I first used prostobox.com services…

I first used prostobox.com services back in 2021 and I still use them today. In that time Prostobox has passed the convenience test by 100 percent. In that time they have sent about 60 items to my address. Most of all I like the parcel consolidation feature, it gives me the opportunity to not have to pay extra for shipping and insurance for each item. I recommend it to everyone!
Here is an example of one of my packages PCT000000639966

20 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 5 em 5 estrelas

Probably the best mailforwarder for Russia

Hello, I’ve using this mailforwarder about 2 months and can say that It’s probably the fastest and cheapest delivery service for parcels in Russia, I highly recommend them!

10 de outubro de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Classificada 1 em 5 estrelas

👉 Теряют посылки! Поддержка никакая!

👉 Теряют посылки!
👉Проблемы с получение страховых компенсаций!
Получение компенсации за последнюю утерянную посылку заняло три месяца и километр общения с поддержкой. Саму компенсацию перевели на Пэйпал, как платёж за товар, проценты за перевод сняли с меня!

👉Ну и вишенка на торте: втихаря уменьшили сроки хранения посылок. О том, что у меня копится долг за хранение, я узнал только через месяц после начала платного хранения. Поддержка разбираться в данной проблеме не собирается. На вопрос почему не предупредили, ничего внятного не услышал. 🤬😡

🤮Отвратительно!🤮

⛔Держитесь подальше от этой конторы!⛔

UPD. 10 Dec. 2022 - Позволю себе прокомментировать отвратительно лживый ответ компании:

1. Нет вы не выполнили своих обязательств по возврату компенсации. По факту, из-за ваших ошибок я своих денег полностью так и не получил. Свои ошибки вы письменно признали в общении, но мне от этого ни холодно, ни жарко.

2. Вы меняли срок хранения посылок в начале марта 2022 в связи с отменой прямых рейсов в Россию. Цитирую:

"Также, мы увеличили сроки бесплатного хранения собранных посылок на складе. Вы можете подождать, пока прямое авиасообщение с Россией будет восстановлено. На данный момент срок бесплатного хранения увеличен на неопределенный срок."

Сначала увеличили срок, а затем уменьшили. И меня об уменьшении сроков предупредить забыли.

Вы продолжаете тупо врать и изворачиваться.🤬😡

🤮Отвратительно!

⛔Держитесь подальше от этой конторы!

22 de junho de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Здравствуйте. Нам жаль, что у вас негативный опыт пользования нашим сервисом. Мы со своей стороны полностью выполнили перед вами обязательства по выплате страховки за потерянную транспортной компанией посылку.
Что касается сроков хранения посылок - они ни разу не менялись с момента открытия сервиса 3 года назад. О том, что срок хранения посылки заканчивается ежедневно идут предупреждения на email.

Classificada 5 em 5 estrelas

Delivery to Kuwait

I ordered some stuff from apple (headphones) and Sephora because as all we know in US it’s cheaper. I wasn’t expecting that it’s gonna come so fast, delivery took literally 3 days. Thank you so much guys!! I will use your services more often 🥹☺️

30 de maio de 2022
Opinião espontânea
logótipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

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