Product quality and prices are good. Mixed experiences with order times. Previous orders have arrived quickly with good communication. Latest order took 3 weeks to arrive after multiple unanswered e... Ver mais
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Leia as opiniões dos outros
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... Ver mais
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... Ver mais
Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
Informações sobre a empresa
Escrito pela empresa
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
Informações de contacto
3214, North Shore, Austrália
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
4,0
Bom
299 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Potential Scam
It’s been over 2 weeks now since I ordered from ProSupplements and have still heard nothing from them. Website notes that ordered are shipped within 2 days however I’ve received no confirmation via email. Have reached out to support multiple times and it appears they’ve ignored my requests. Feels as though I’ve been scammed now.
5 de fevereiro de 2024
Opinião espontânea
Resposta da ProSupplements
Hi Anthony,
Apologies indeed for the less than satisfactory delivery time for your order. We had been transferring to a new upgraded warehouse, and our orders during the last 2 weeks were not being dispatched in a timely manner. Our operations are back to normal.
Your order was dispatched Express Australia Post, and successfully delivered Tuesday 13th February.
We also added a free MuscleMeds Carnivor Shaker Bottle (valued at $24.90), and MuscleMeds sample to your order. Please use the code sent by email to receive 10% off your next order.
Apologies indeed for the delay and inconvenience.
Best Regards
David
ProSupplements
Mineral supplement
I purchased a product! The product came in the mail. Thank you
16 de janeiro de 2024
5 Stars All Around!
My order tracking was great. I received my order very quickly. I absolutely LOVE the Healthy Beets supplement powder ... it is refreshing, versatile and yummy! I'm spreading the word to all my friends and colleagues. Thank you so much 🙏💜🙏
9 de janeiro de 2024
First they passed me wrong flavour
First they passed me wrong flavour, after couple of days they passed wrong flavour, I ordered strawberry flavour but they passed vanilla, in 2nd attempt they passed vanilla strawberry, they successfully waste my 1 month ..
12 de dezembro de 2023
Resposta da ProSupplements
Apologies indeed for the incorrect item sent, and the delay in sending the correct item out to you. We were down staff leading up to the Christmas/New Years period, and were not operating at optimum efficiency.
Please use the code sent by email to receive 10% off your next order.
Best Regards
David
ProSupplements
Really good service and cheap products…
Really good service and cheap products value for money
30 de novembro de 2023
Not just a number
A professional service with excellent options and a reliable service. After a little confusion around xmas time and postage, these guys chased up the item swiftly and did Australia Posts job for them.
I am impressed by the direct and honest communication. My new go to and will recommend.
5 de novembro de 2023
Great customer service
16 de novembro de 2023
I found your service great
I found your service great, from the initial process ordering my product, to receiving it very quickly. I will recommend you to everyone I know!
30 de outubro de 2023
Products exactly as described.
Products exactly as described.
Delivery was incredibly fast.
14 de novembro de 2023
Received Exactly What I Ordered
I received what I ordered in good condition and prosupplement did their best to address any issues.
24 de novembro de 2023
Opinião espontânea
Delayed but reliable
The 24/7 support is a bit rough but they got my order out and I appreciate there service.
9 de novembro de 2023
good service fast delivery
23 de outubro de 2023
The products are very well priced and…
The products are very well priced and delivery was excellent.
26 de outubro de 2023
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