I ordered a gift for my wife. I got the gift but was charged an additional amount with no explanation. It's been almost 6 months and I have gone back and forth with them out of principle at this poi... Ver mais
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I ordered 3 flower bird feeders $64 and I didnt even get instructions on how to assemble. I think each one is missing a piece that helps keep together. So now my husband will have to make up somethi... Ver mais
I recently got a backpack with a clever design. The price felt reasonable, though the two-week shipping was a bit long. It arrived well-packaged, ensuring everything was in perfect condition.
If I could rate a zero I would. I ordered in November for Christmas gifts. Four Crystal candles. I got them third week of January. Although the customer service department was very responsive, they we... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to our Store. We offer an extensive selection of goods across multiple categories, ensuring we cater to your diverse tastes and preferences.
Informações de contacto
4165 Private Lane, 65344, MIAMI, Estados Unidos da América
- support@protectivemethod.com
- protectivemethod.com
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They Semi Focus
They Semi Focus , not like you are Advertising!!
Product damaged delivery took 1 month
The delivery took 1 mo th to get here. When the balm arrived, it was melted, soft, and stuck in the other half of the tube.
I love the swim suit
I love the swim suit. Nice material and true to size.
It didn’t worked the way that it showed…
It didn’t worked the way that it showed in IG I feel I was robbed
The charged me $15 dollars more than on…
The charged me $15 dollars more than on receipt and the product they sent me was not what was described. Total scam beware...
I ordered 3 flower bird feeders $64 …
I ordered 3 flower bird feeders $64 and I didnt even get instructions on how to assemble. I think each one is missing a piece that helps keep together. So now my husband will have to make up something to fix
I would rate zero if I could
I would rate zero if I could. Ordered something and never received, I emailed customer service and they sent me different tracking number, none of which are actual tracking numbers.
If I could rate a zero I would
If I could rate a zero I would. I ordered in November for Christmas gifts. Four Crystal candles. I got them third week of January. Although the customer service department was very responsive, they were not able to provide better information regarding tracking. At one point, they told me they were going to resend the order because they could not find the first one. By the way, the first order never showed up, which leads me to believe they never shipped it. I would not order from this company again.
If I could give zero stars I would
If I could give zero stars I would. Ordered two candles in October as Christmas presents. Tracking said it was coming from Milan, Italy but after a month, progress on shipping stopped. I complained and they said they would send me a new shipment. This time it was coming from China. Arrived yesterday and looked nothing like their ads. Cheaply made in a 3D printer and complete trash! I complained and they offered me a $4 refund despite my order costing $32! These people are scammers and crooks, DO NOT buy from them!
SCAM- Billing Fraud-Evasive-Deceptive-Late - and Poor Quality when finally received
When order placed noticed charge higher than indicated. Attempted to verify but website did not show my order or even list the product for sale. Within 30 minutes of purchase contacted email address listed fir Cedar Ventures who charged my PayPal account $55.63. Website offers full refund for cancelation before order is shipped. Did not receive a response for several days- then was informed they showed no order for me. Protective Method sent email confirmation but was not name I recognized as billing was under Cedar Ventures. Tracking information given to PayPal never populated with shipping info. Finally recognized Protected Method was giving shipping information on product I ordered. When I checked details of order with Protective Method my total for order charged to PayPal was shown as $42.79 ( I was charged $55.63!) Tracking gave confusing information showing shipment coming from Ireland, then later originating from China. Shipping date 3 days after my order and cancelation request. Website indicates full refund if cancelled before shipped- but they refused/stalled at responding. Item arrival window given as Dec 14 to 20. Finally arrived Jan 10- tracking on package received showed it shipped from CA location Jan 7.
Finally, product not as pictured-poor quality and not quality shown in ad. Adding shows a semi hloss mettaluc sheen on a fully saturated rich color for the option I ordered and every other option. I received dill faded blurry matte finished magnets of lower quality printing than available from my hone printer or any print shop for promotional free magnets given away by businesses everywhere. Listed in ad as "Premium" "High Quality"
I am the ACTUAL simmer pot maker
I am the ACTUAL simmer pot maker. My name is Cely and my company is Celstars. I am in WA state. You can only get my product on celstars dot com, tiktok shop at celstarsshop or my etsy celstars dot etsy dot com. These people steal videos and photos of viral product and place them on a FB or IG ad and link to their scam site to purchase. Some people will get the product, in the case of simmer pots, they are NOT my product. I wouldn't boil them on the stove as you have no idea what is in them! It could be toxic or dangerous. If you see a video of my simmer pot packs coming from someone that is not CelStars, please REPORT. Do a chargeback on your card or paypal. And file an FTC report. They cannot get taken down unless scammed customers REPORT!!!
False advertising
I also ordered the simmer packs on December 16. I was sucked in by the video showing a homemaker in her kitchen opening a beautiful ribbon-tied box, with simmer packs made from fresh ingredients. I was lead to believe these were made and shipped in the US. So I ordered 7 packs; assuming they would arrive by Christmas.
Then I saw my purchase receipt; there was a $12.96 sales tax attached. My state does not have sales tax. To their credit, I emailed them and told them I shouldn't have a sales tax attached. They/Paypal did refund that charge back to me. Super! So I waited patiently for my order. When I finally got a tracking email, it showed it was waiting Customs clearing in Spain! Huh? Had I known my order was going to take a trip around the world, I would never have ordered! I finally received my order on Jan. 07. I guess I am a lucky one who received their order. However, I will never order from this company again! They are very misleading!
If there was a more negative review…
If there was a more negative review system, I would use it. This company is the worst company I have ever ordered from. I ordered Simmer Packs to be delivered for Christmas, paid the $9.99 to expedite shipping. When I inquired as to the status, I was informed it went to Spain. The status says it’s now in the U.S. and it’s been 21 days and no delivery yet! DO NOT BUY from this company!
I would rate this negative stars if I could. Do not order here!!!
I would rate this negative stars if I could. I bought what was marketed as "Premium" Magnetic toolbox labels. The videos and images they showed were raised metal magnets that looked nice and sturdy. I figured for $30 a set they should be good. My order was placed on 12/6 and I received it 1/5... and these magnets are cheap and flat and not at all what was shown in the images or description. They're clearly not metal and flat printed graphics and all of the colors are off. Scam Scam Scam. Customer service first offered me $2 refund, and then a counter of $4 after I continued to email them. I told them to keep their money and that they scammed someone out of $60 during the holidays.
DO NOT PURCHASE FROM THIS COMPANY
AWFUL company. I placed an order on 11/13/25 and still have not received it. I asked for a refund and all they keep saying is the package shipped and to let them know when it is received.
DO NOT PURCHASE FROM THIS COMPANY
Absolutely do not buy from this…
Absolutely do not buy from this company! It is a scam. They will keep responding to your email inquiries (no phone number available to call) with “be patient “, “we sent out another”, “you can request a refund once you receive the item”( which you will never get)””we spoke to the shipping co. and asked them to update info for you”. Somehow they can provide us with that after speaking to the shipping co. themselves. SCAM, SCAM, SCAM My order was placed 11/15/25. Today is 12/31/25.
I wish I checked this before I ordered
I wish I checked this before I ordered. Trust these bad reviews. Co is a scam.
I placed two separate orders of magnets…
I placed two separate orders of magnets for garage tool boxes.
They are BOTH overdue!!
One says it’s currently in Austria and the other one says it’s in Ireland. At one point they told me my order was delivered to the wrong address but they are still out of the country!
DON’T BUY FROM THIS COMPANY!
They got $22 from me the first time and $28 the second order.
Their tracking information is all gibberish
FRAUD, SCAM, You will not receive your order. AVOID!!!!!!!
FRAUD! DO NOT PURCHASE ANYTHING FROM THIS SITE.
1. They do not provide me any shipping details. No tracking number was given, so I had ZERO clue on where my package was.
2. Customer support just had me wait and wait and wait. This is what they wrote me:
Sorry to keep you waiting.
We have asked the carrier to expedite the transportation speed.
But sometimes logistics would have delay.
We've urged the update of your order status.
Please kindly wait for its delivery.
BUT of course I never heard anything.
This is a SCAM
Fraud
Fraud. I'm on the phone right now trying to get my charges reversed. So disappointing. Don't purchase!
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