Proton Mail Opiniões 

FINAL UPDATE: Not sure which is the worst, Proton Drive or Proton support. Basically Proton Drive showing I am using TWICE the amount of storage I am actually using, their "support" still insisting I have hidden files, files in the trash etc etc. I am a computer technician so I obviously check the usual suspects before contacting them. Clearly a lost cause. I removed my files and deleted the app (and Proton Bridge still showing I am using almost the full amount of storage 2 hours later!) Both the app and their support are a lost cause. Don't waste both your time and your money.

In het begin goed en mooi, maar nu meldingen: upgraden want mailbox is bijna vol. Enkele mailtjes verder: uw mailbox is vol. Ik verwijder een hoop mails en blijft de melding staan. Dus ze liegen de klant voor dat die vol zit, weer een manipulatief marketingtruckje. Als ik dat ruik bij een firma, dan ga ik zeker niet betalen voor diensten.

There should be a possibility to leave negative stars. Hyper aggressive data-mining/ransom demands.
I write for a variety of web novel sites. I have a patreon and a discord as well. I was getting tired of gmail shenanigans, so I switched to proton because I'd heard how great they were. When it came time to switch everything over to my new proton mail address, they locked my account after I had switched just 3 sites. They accused me of "automation" and demanded either payment in the form of upgrading to a paid account, or lots of personal info in order to unlock my account. Looks like "automation" is totally fine as long as you pay.

So now, three of the sites essential to what I do have an unuseable e-mail address associated with them, and since most site won't let you change your e-mail address more than once every few months, I have to put my work on hold. FOR MONTHS! I'm completely screwed, and I'm not going to pay these jerks their ransom. It's so effed that I could probably sue Protonmail and win.

SUPPORT TICKET 5327000

Update. They did unblock my account after a few days.
However, I'm still dealing with the problems caused by this. Because my account was locked and I was flagged for automated malicious use, emails to my account from Patreon and Discords bounced and got a notification that I was some kind of bot/scammer/criminal whatever. This caused them both to delete my accounts. This is causing major problems for me.

Since my last review Proton have provided me with an excellent level of service so I thought it only fair to change my rating.

I don't understand why there isn't a separate tab for each email address, where you can simply click on an address and see only the emails received through it.

It doesn't seem like a complicated feature to implement. Currently, all emails are grouped into a single inbox. That might work if you only have two email addresses, but when you have several addresses for different purposes, having everything mixed together becomes really inconvenient.

Sure, you can create labels, but that only solves half the problem. Emails are still mixed together, without proper automatic filtering between important messages, promotions, and irrelevant emails. It makes managing multiple email addresses unnecessarily frustrating.

Why not automatically create a dedicated inbox whenever a new email address is added? You could simply click on that address to see all the emails received through it, with its own categories and automatic filtering, just like a regular inbox.

This should be an automatic feature, without requiring users to manually create labels (+ labels do not have categories).

I would definitely give the app a much higher rating if this functionality were available.

Proton email is so secure that it does not even allow me to see my own emails... I changed my password because I forgot the previous. So every email received during the previous password is locked unless I remember the password that I forgot... Who is the moron who thought up this system?

Also so ein schlechtes Mailsystem muss man lange suchen. Hatte mir mehr erhofft. Maileingang ist total unübersichtlich, weil in Ordner abgelegte Mails trotzdem im Eingang weiterhin erscheinen. Kontakt zum Support habe ich nirgends gefunden. Werde Protonmail shreddern und ein besseres System suchen.

Bin sehr zufrieden. VPN läuft besser als bei Surfshark. Mail funktioniert genauso gut wie Gmail. Das Drive ist wegen der Verschlüsselung bei großen Datenmengen ziemlich langsam. Da ist es besser, parallel Nextcloud für aktuelle Daten zu verwenden. Die anderen Services funktionieren ebenso ausgezeichnet. Mit Lumo, der Proton-KI, bin ich als normaler Anwender bestens beraten. Da meine Daten verschlüsselt sind, ist es weit besser als die US‑Datendiebe. Passwort und Authenticator laufen ebenso wie gewohnt von der früheren Konkurrenz.

generalt bare meget besværligt.
-deres menuer er svære at finde rundt i og ulogiske.
- vi var 2 der havde deres Unlimited plan. hvor vi så prøvet at lave en duo plan. det gik også fint et oprette duo plan på den ene account. men kunne ikke få lov til at acceptere inv på den anden account. prøvet at kontakte kundeservice via der bot, der kom aldrig et svar.
- Endte med at komme over på duo plan efter flere forsøg med kundeservice. Men nu kan man ikke lave flere emails, selvom man betaler for at kunne have 15

I've been using Proton mail for more than eight years and overall have had good experiences. I started with the free version, and have gradually upgraded, but still have a couple of free email accounts with them. I love the fact that there are no ads.

I've never lost my password and had to reset, but know that if I were to set two passwords (one to sign in and a second one to see my email,) I'd never be able to see my emails again if I reset it. I'm not sure if that's why some users haven't been able to see their encrypted emails after forgetting their passwords. I far prefer them to gmail and yahoo mail.

I've had no problems with Drive and just double-checked by opening a file there, but I primarily use it for Word Docs and store most things on flash drives (old-school, I know.) I'm not a fan of using the cloud for storage. I don't use most of their products so can't compare.

The main negative comment I have is that it can take a while to hear back from customer support--this is not a commercial company. I haven't tried them lately, so am not sure if it's longer than it used to be.

its the best email platform better from google

I had facial recognition, and had written my password down, I had my password on the computer so I just had to tap enter. suddenly I'm told my Password is wrong! I had deleted my previous hotmail email and that is the only way for me to gain access. I haven't upgraded or paid them any money ,just using free email. I think they just dumped me for not upgrading. don't trust them!

What's the point of having a 'safe' email account that can be deleted anytime... Gmail never does that.

I feel like it's one big trap. I had the VPN and was happy with that. There's no way to trial their Pass manager. No refund if you commit to a long period. So I wanted to sign up for a month. You can't even do that, you have to get 'Ultimate' which is everything bundled together.

I don't like the Pass manager as it lacks required features (which is of course why they don't offer trials).

But now I've got some Proton email address which they're routing important emails like billing to. And they won't let me send them to my original address, and won't even let me DELETE the email address - they say I have to delete my entire account including VPN they've paid for for a year.

It's complicated and deceitful, they are clearly trying to trip people up. Basic consent over what you have as a customer is fundamental.

They have turned me from a happy VPN customer to a "never Proton again" customer.

In response to their argumentative response: "you can always create a separate account for Pass only"
Never said when I was talking to their support.

"You can also check out the service while using it's free version -- it is available to all, as with all our products." but it lacks certain features you can't try until you BUY it. And buying it cancels your existing subscriptions.

And forcing an email on you that you can't remove and will redirect receipts to it without consent is the very definition of a TRAP.

Also Tamara has admitted "trouble caused" and gave me advice that was bad due to monthly billing being "more expensive"

Clever tactic used by the so called Swiss end-to-end encrypted Proton "Secure" Mail/VPN company to trick customers into paying full price.
This trick is called the 'dark pattern' of pricing, where they lure you in with an attractive discount as free user only to take it away and charge you triple the amount later.
It's like a trap! They're using psychological manipulation to get people to sign up without realizing what they'll be paying eventually. Unfair business practices!
I've seen this before, but still can't believe the So called Proton "Secure" Mail/VPN company resort to such tactics. It's all about getting you hooked and then milking you for every penny.
This is a classic example of 'price anchoring.' They're using the initial discount as an anchor price to make the final amount seem more reasonable by comparison.

The So called Proton "Secure" Mail/VPN company:

If you miss a payment, it will be impossible to use your email. You're essentially being held ransom if you are still over the free storage limit your data, including emails and calendar events, will be deleted then they say possibly pay or we delete your data.

Protect yourself: Read the fine print, beware of too-good-to-be-true offers, and never trust a service with your sole copy of important data. ⚠️☠️🚨

To clear any doupt that this company is monstrous this is the email they sent me word by word: If you are still over the free storage limit on...(DATE), your data, including emails and calendar events, will be deleted.
To regain full access to your emails and calendar, please free up storage, resubscribe to , or upgrade to another plan.
Upgrade
Stay secure,
The Proton Team

Habe mein Abo nun endgültig gekündigt. Hatte auf meinen bisher 5 Geräten Proton installiert und wollte dies nun auf einem weiteren 6. Gerät - ein Smartphone, erneut installieren. Bei jedem neuen Gerät wurden meine Accounts vom Protonsystem "vorübergehend" gesperrt. Innerhalb 8 Wochen mußte ich auf allen bisher 5 Geräten, hier 3 PC's und 2 Handy's jeweils das neueste PW aktualisieren. Wer wie ich, viel zu schreiben und zu versenden hat, bekommt irgendwann einen Horror, denn die Änderung der Passwörter nimmt erhebliche Zeit in Anspruch. Ich mache diesen Zirkus jedenfalls nicht mehr mit und habe heute meinen Vertrag per Sonderkündigungsrecht fristlos gekündigt. Nie wieder Proton!! Wer seine Nerven schonen will, sucht sich besser einen anderen Anbieter. Der absolute Hammer ist, daß das bezahlte Abo, trotz Nichterfüllung des Vertrags seitens Proton nicht zurückgezahlt wird. Als Kunde, der ein "rundum Sorglos" Paket (daß ich nicht lache) für 24 Monate und rund 200,- € bestellt hatte, ist dies der absolute Reinfall. Leider hatte ich zuvor nicht auf die vielen negativen Rezessionen geachtet. Was hier bezgl. des nicht vorhandenen Services berichtet wird, kann ich nur bestätigen. Erst erfolgt 2 - 3 Tage gar keine Reaktion (liegt wahrscheinlich an der schweizer Mentalität) und wenn doch, benötigt man dafür ein Englischstudium. Die Antworten scheinen durch eine perfekt palavernde KI generiert zu sein. Bei Proton sitzen doch auch deutschsprachige Mitarbeiter, wieso kann man nicht auf Deutsch antworten?!? Hier ist der Datenschutz "Sprichwörtlich," denn man kommt an seine eigenen Daten und wichtigen Mails nicht mehr heran! Dies ist kein Datenschutz, sondern ein Datenklau und durch nichts zu entschuldigen!!Proton sollte aufgrund seiner ganzen Struktur und unhaltbarer "Werbeversprechen" vom Markt genommen werden!!

Absolute rubbish privacy and security!! Created multiple addresses for different accounts and purposes instead of using the main Proton login address email, only to find out that all of those additional addresses can all log into the main email account!! REPLY: You are clearly missing the point Proton. YOU are the ones that advertise and promote yourselves to be of high privacy and security, and it's YOUR feature that you advertise, and costs more money, to have additional addresses, yet that very feature is completely flawed and broken. Other email providers who are more basic regarding privacy and security have a more robust system with their additional addresses and aliases where you CANNOT use those addresses to log into your main account! Also by having more addresses, it creates a LARGER attack surface and makes your account more prone to security risks!! In simple words, your feature of "extra email addresses" as listed on your website is totally rubbish and actually WORSE for privacy and security.

El servicio tecnico es un asco... Me suspendieron mi cuenta, porque supuestamente infringi las reglas.
Cree un ticket les solicite que me demuestren que reegla infringi, mas nunca recibi respuesta y la cuenta sigue bloqueada, no usen este servicio de mrd.

sehr unseriös.
Werbung mit stabilen Verbindungen im Ausland aber funktionierte auf meiner Reise in Asien ueberhaupt nicht....

J'espère que les dires sur la 'privacy' sont avérés. D'autre part, je ne veux pas tout livrer aux américain. Ce sont les seules raisons pour lesquelles j'ai un compte sur Proton Mail. Mais par pitié améliorez votre interface de m... c'est insupportable. Comment rendre compliqué les choses les plus simples. il y a de quoi se taper la tête contre les murs. Par contre tous les truc inutiles on les voit partout sur l'écran