Punk Haus Opiniões 

180
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered the 10 print pack and there’s nothing not to love! Both sets had really quirky colourful prints just what I was looking for. Paper quality is good, perfect for going in a frame, Fast deliver... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The prints were fine mostly, I would gift the ones I didn’t like or used profanity, but I didn’t mind the selection as I knew it would be random. It did differ hugely to the suggested random sample... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have ordered from punk haus many times, my walls will never be full enough of their fantastic prints. My husband even orders from them for my Christmas & birthday presents. Every single print I have... Ver mais

Classificada 5 em 5 estrelas

I’ve ordered from Punkhaus a few times but this is the first time I’ve ordered a sample pack, and I must say I’m very impressed. Delivery was prompt, carefully delivered, and well packaged. Small qu... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Make your haus a home with truly unique wallart from Punk Haus - not for everyone!


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(180)

37 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer service is excellent

Customer service is excellent. Particularly Nancy, who dealt with my issue of a couple posters arriving bent on one corner (during shipping, no fault of Punk Haus). Prompt to reply, and prompt to get it sorted. I'd most definitely order from Punk Haus again. Many thanks!

13 de janeiro de 2024
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Thank you so much!

Classificada 5 em 5 estrelas

Love my Print

Absolutely love my print from Punk Haus. The service I received was fantastic and delivery was so quick. Will definitely be ordering more prints.

11 de dezembro de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Thanks Sherry!

Classificada 1 em 5 estrelas

Bij dit bedrijf besteld

Bij dit bedrijf besteld, kreeg een bericht van de bezorger.
Eerst €24 betalen dan wordt het bezorgd.
Heel slecht. Ik wil mijn geld terug 😡

17 de novembro de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Hi there. I can see that there will have been customs/handling fees to pay on your order which is outlined in our t&cs that there are usually fees to pay in addition to your initial shipping cost - the shipping cost we charge is what it costs us to ship from our shipping provide, hope this helps :)

Classificada 2 em 5 estrelas

Delivery can take up yo 12 weeks

There is no where on the website that says the wait time is up to 12 weeks. After waiting more than 8 weeks, I emailed customer service. They did respond quickly, saying wait up to 12 weeks for delivery. In my opinion they are not up front with the customer on shipping times. Three months for shipping on printed art work seems a little extreme.

21 de agosto de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Hi Leah. We totally understand your frustrations but this is out of our hands I'm afraid. We shipped your order 10 hours after you placed it (which fell well under our usual fulfilment time as it can sometimes take up to five days). We don't hide the fact that international shipping can sometimes be lengthy, we try to use the fastest methods possible but we are still battling with these times which is as equally frustrating for us, as well as for our customers. We have had some international orders take up to 16 weeks to arrive, again this is beyond our control - we wish we could do something to speed this up but alas we can't. I can see we have said we will send this again or refund in full after the 12 week period is up - so us as a small independent business takes a hit on a loss of what would be 14 line items of product if sent again or refunded for something that isn't our fault. Sorry you feel this way, but we can't control customs clearance processes and international shipping speeds in this current climate.

Many thanks

Team PH

Classificada 5 em 5 estrelas

Fabulous customer service orders a…

Fabulous customer service orders a poster after a few drinks and forgot to put in for my discount and put in the wrong address 🤪emailed company and Nancy in customer services changed my deliver address and even refunded me the 50% discount t I forgot to apply at checkout ! Great company and service

4 de agosto de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Thank you for the kind words Shauni, we really appreciate it!

Classificada 1 em 5 estrelas

Very poor quality dull with a dark…

Very poor quality dull with a dark shadowing it looks like it’s been printed off a old printer not at all like what’s shown on the website took long for the delivery and if you want to return the print they don’t cover the postage cost to return or give you a postage refund

8 de agosto de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Hi Hayley. This particular print is our all time best seller and never had any complaints previously. It states clearly in our FAQs that we don't cover return shipping costs and don't offer a free returns service. In regards to the long delivery time, we fulfilled your order within 5 hours of you placing your order so this delay was with Royal Mail I'm afraid, not us. Like we have said to you on email, you're more than welcome to send the print back to us for a refund if you don't like it, but we don't offer a free returns service. Many thanks

Classificada 1 em 5 estrelas

Poor quality prints

Poor quality prints. The neon wording does not stand out and looks very different to that advertised. Overpriced product.

29 de julho de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Sorry to hear you're not happy with your order. If your order still falls within the returns period and is unused then you're more than welcome to send it back for a refund. Many thanks

Classificada 5 em 5 estrelas

Great product

Fast delivery and great customer service. My second purchase, really good quality prints.

28 de junho de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Thanks Sharon!

Classificada 5 em 5 estrelas

I want them all....

I love all the prints I've bought from Punkhaus. I first saw them at a friend's house and thought how striking they were and 'purse friendly' (often they have great deals) and since then I've not stopped filling up my walls with them! The quality and variety are fantastic. Highly recommend.

10 de maio de 2023
Opinião espontânea
logótipo da Punk Haus

Resposta da Punk Haus

Many thanks Liz!

Classificada 5 em 5 estrelas

Absolutely in love with my 5 prints…

Absolutely in love with my 5 prints that finished off our home renovation project.
Arrived with secure packaging so prints weren’t damaged & very good quality colours. Thank you Punkhaus!!
Highly recommend ⭐️

18 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Top quality prints

Top quality prints, quick delivery and never any problems. Will keep on buying as long as they keep on printing 🙌😊

4 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Unique Collection!

I have 7 prints around my home from this company, all unique and eye catching. Such a wide range available in different sizes, there is something for everyone.

5 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great products, speedy delivery

Website is easy to use and mobile-compatible. Great range of unique and quirky products. Speedy delivery. Order arrived as expected, poster was as displayed on website. Packaged appropriately and delivered with no damage. Size as described. Poster now framed at home - getting lots of compliments!

1 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Quirky, bold and often funny prints!

I have purchased prints from Punk Haus many times for my home - I have prints in my hall, living room and bedroom. I love the quirky, bold and often funny statements and vibrant and diverse graphics as well as the quality paper that it’s printed on. A lot of the prints really help to capture my personality in my home. I highly recommend!

1 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

So cool

The prints are out of this world cool. I’d never use any other company for my wall art. I currently have an order that’s not arrived but what’s amazing is that they replied to my email so quickly with all the relevant information. Fingers crossed it arrives soon, this is the first time I’m ever had this.

24 de junho de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais