I ordered the 10 print pack and there’s nothing not to love! Both sets had really quirky colourful prints just what I was looking for. Paper quality is good, perfect for going in a frame, Fast deliver... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered the 10 print pack and there’s nothing not to love! Both sets had really quirky colourful prints just what I was looking for. Paper quality is good, perfect for going in a frame, Fast deliver... Ver mais
A empresa respondeu
The prints were fine mostly, I would gift the ones I didn’t like or used profanity, but I didn’t mind the selection as I knew it would be random. It did differ hugely to the suggested random sample... Ver mais
A empresa respondeu
I have ordered from punk haus many times, my walls will never be full enough of their fantastic prints. My husband even orders from them for my Christmas & birthday presents. Every single print I have... Ver mais
I’ve ordered from Punkhaus a few times but this is the first time I’ve ordered a sample pack, and I must say I’m very impressed. Delivery was prompt, carefully delivered, and well packaged. Small qu... Ver mais
A empresa respondeu
Make your haus a home with truly unique wallart from Punk Haus - not for everyone!
York, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I can't understand some of the earlier negative reviews and wonder if they are real? I have ordered from Punkhaus before and have ordered two bundles that I will be framing up for Christmas presents. I have always found that the subject matter of Punkhaus prints to be innovative and at the "cutting edge" of modern art. Of course another major consideration these days is that their prints are fantastic value when compared to other sites offering prints!

Resposta da Punk Haus
I received my sample bundle yesterday after ordering it on Monday via Nancy on insta (legend!) and I’m absolutely over the moon! Fantastic value!! 8 of the 10 prints I received were on my wish list and the other two are perfect for gifts wjth Crimbo coming up!! The print quality is top notch and printed on nice heavyweight card too. Honestly, if you’re umming and ahhing about giving these guys a try - GO FOR IT!! You won’t be disappointed. 🖤✌🏼

Resposta da Punk Haus
I was looking for some cool prints for a while and have been following Punkhaus for a while and when I saw their mystery bundle I thought it was a perfect way to explore some prints, save a load of money, and have a fun surprise.
I was not disappointed! The prints were amazing and I love them! A couple I gifted to a friend which were more their style and the rest are sitting proudly in my home.
The customer service was great, really lovely people who are so friendly and communicative about when I should get my order.
I’ll definitely be a returning customer!!

Resposta da Punk Haus
So happy with my order. Great selection of prints, lovely quality and excellent value for money.
Will shop here again and highly recommend.

Resposta da Punk Haus
Ordered a sample set via Instagram ad. Not cheap at £28.99. Received the worst selection of prints and wouldn’t frame any of them. I do understand that it is sight unseen but would have expected a better sample. Customer service quick to reply but of course terms & conditions prevent refund or even credit voucher. Really feel disappointed and wouldn’t order again.

Resposta da Punk Haus
Ordered via Instagram and ordered a special surprise bundle print deal. Prints came around 10 days after ordering. The prints are good quality, though they are printed on thinner paper stock rather than card stock. But once framed they will look great.

Resposta da Punk Haus
I bought a couple of prints from here after I was served an ad on IG. I bought two prints, and while they arrived fine one was super pixelated and generally just seemed bad quality. I emailed and was told that that was how the print was designed which does not seem right but they offered me a refund anyway which I accepted. They told me the refund was processed but I knew it hadn’t been as I paid with PayPal and PayPal notify pretty quickly when a refund has been processed, so I emailed and asked if they were sure, they then said it had and I got the PayPal notification. However a week later, PayPal notifies me that the refund failed which I’ve never had happen before. I’ve emailed them again but overall they just seem a bit shady, I’d suggest avoiding if you don’t want any hassle.

Resposta da Punk Haus
I absolutely hate leaving bad reviews, but I am £43.99 out of pocket, have not received my product and have tried to contact the sellers through Instagram messaging twice and via their webform. It is so disappointing not even to receive a response, when their Instagram is rolling out new stories daily.
**UPDATE** 40 mins after posting this review I received a full refund

Resposta da Punk Haus
I placed and paid for an order 10 days ago. The money has left my account. So far I've had No confirmation email and no response from customer service from their webform or email sent. Website has no phone number. I am very upset about the complete lack of communication and lack of product delivery ( which was a birthday gift).

Resposta da Punk Haus
Took 10 days for 1 small print to arrive - item wasn't dispatched until 5 days after order was placed, and sent second class at a cost of £1.85 plus whatever the thin card envelope cost (I can't imagine it did cost £3.99 to post, but I appreciate postage is charged as a flat rate). The print is nice but the white envelope it came in wasn't really strong enough to stop it getting bent, and one of those manila envelopes where one of the sides is thick card would have been better. Nice print but order early if it's a gift.

Resposta da Punk Haus
Beautiful products,well wrapped, very happy

Resposta da Punk Haus
My 1st order with Punk Haus.I had my eye on a few of the prints and ordered 1 to see what the quality was like.The print arrived within 48 hours of ordering but unfortunately arrived damaged(down to the courier's).Emailed Punk Haus,got a reply from Nancy who sent me another out straight away which arrived the next day in perfect condition.The prints are fantastic quality, really deep colouring and bold lettering.The customer service is second to none.I will definitely recommend!!!

Resposta da Punk Haus
Yep it’s a 5 star from me. Fast shipping and great items. Never let me down and the items were every bit as lovely as on their page.

Resposta da Punk Haus
Top company, made 2 orders both came the next day after ordering! Couldn’t fault them, quality prints over the moon with them! Would recommend to anyone can’t wait to get them up on the wall!

Resposta da Punk Haus
THE BEST CUSTOMER SERVICE EVER! Honestly, I am thrilled right now!! And let’s be honest, we only leave reviews if we are on either extreme of the happiness scale.
I went to order three prints, but couldn’t find one I wanted anymore. I ordered the other two anyway thinking that one might come back in eventually.
The two arrived in record time. On opening them I was really impressed by the prints and the colours and couldn’t wait to get them in their frames. However, I noticed a small mark on one of my prints. Not a dirt mark or anything; it was actually printed onto the picture, like a stray bit of ink or something. Small but I knew it would be constantly noticeable to me.
I emailed customer services with a picture. Nancy replied within 24 hours with an apology and the news that the design team was reprinting the print and they would send me out a new copy within the week. It just arrived this morning, quicker than a week!
While I ‘had’ her, I asked Nancy about the third print and when it would be back in stock. She said it had been discontinued but that she was sure there were some still in the warehouse; she’d have a chat with distribution. That too has just arrived this morning!!!
Customer service as it should be! Nancy was personable and quick with her responses and they went above and beyond in sorting my problem. I will definitely be buying more prints from here.

Resposta da Punk Haus
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.