Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our 14 yr old Cocker Spaniel has been struggling with loosing his vision to cataracts. I have been giving him the Pupps calming treats alongside the lowest dose of prescription meds & using calming s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been all over the place for more than a year, trying to sort out my dog's constant itching, seeing multiple vets and paying for medication but getting nowhere.  Then, my vet suggested Pupps s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I highly recommend. Excellent products. My rescue bulldog, Boris, turns his nose up at other multivits but takes his Pupps like treats, no fussing! Also, superb service; responding quickly to queries... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive beha... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação
  2. também em
  3. Loja de animais de estimação

Sobre Pupps

Escrito pela empresa

About Pupps

Pupps is a UK-based brand dedicated to improving the health and wellbeing of dogs through natural, effective solutions. Born from a simple idea — to make high-quality, accessible pet health products — we craft functional treats that support everyday canine needs and long-term vitality.

What we offer

  • Calming Treats – ideal for dogs who struggle with stress, separation anxiety, or loud noises such as fireworks. Designed to promote relaxation and balanced behaviour naturally.
  • Hip & Joint Support – helps maintain mobility, flexibility, and strength in active dogs or older pets prone to joint stiffness and discomfort.
  • Itch Relief Treats – formulated to soothe dry, irritated skin and support dogs with seasonal sensitivities or allergies, promoting a healthier coat and overall comfort.
  • Multivitamin Treats – an all-round daily boost supporting energy, immunity, and vitality, ensuring your dog feels their best every day.
  • Pre & Probiotic Treats – developed to improve gut health, aid digestion, and support immune balance for happier, healthier tummies.
  • Skin & Coat Treats – made to enhance shine, softness, and skin condition, leaving your dog’s coat visibly healthier and more radiant.

Every Pupps product is made with carefully selected, natural ingredients and contains no harmful additives. We’re driven by the special bond between pets and their families — focusing on practical, safe solutions that genuinely help, one wagging tail at a time.

Our promise
We aim to make your experience simple and positive: a straightforward 60-day money-back guarantee if you don’t see results with consistent use. Your dog’s wellbeing always comes first.

Shop & connect
Explore the full range here: pupps.com.
Follow us on Instagram, TikTok and Facebook: @puppsuk.

Join the Pupps community — where we prioritise your pet’s health, happiness and everyday confidence.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

223 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(223)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I bought this for my Chinese crested…

I bought this for my Chinese crested powder puffs. Their teeth we're quite bad with plaque. I bought one pack and used it. Ordered another one thinking it was the bigger container, but exactly the same size! Because I have 2 dogs and it goes so quick I've decided to give them just half the dose each, so it won't clean their teeth as quickly but hopefully won't get any worse. Besides they don't like too much of it.

9 de junho de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Hey Tracey,

Thank you for your review! We're glad to hear that our product is helping with your dogs' plaque issues. For larger quantities, we do offer discounts when purchasing more tubs, which can be beneficial for households with multiple dogs. Giving them half the dose each is a good approach to make the product last longer. If you need any assistance or have further questions, please feel free to reach out.

The Pupps Team x

Classificada 1 em 5 estrelas

Sadly my dog refused to eat the treats…

Sadly my dog refused to eat the treats still have a nearly full pot ☹️

17 de julho de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Hi Julie,

Thank you for your feedback, and we’re truly sorry to hear that your dog didn’t take to the treats. While we wish our products worked for every pup, we understand that all dogs have their own preferences.

We’re pleased to have honoured our full money-back guarantee for you, as your satisfaction is always our priority. If you ever decide to give us another try in the future, we’d be more than happy to help.

Thank you for giving Pupps a chance!

Classificada 5 em 5 estrelas

Easy to use website

Easy to use website, able to skip next order. Treats really suit my dog.

6 de agosto de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Hi Denise,

Thank you for your great review! We're so glad to hear that our website is easy to use and that our treats suit your dog. If you need any help, feel free to reach out.

The Pupps Team

Classificada 2 em 5 estrelas

Sent for your trail size calming…

Sent for your trail size calming treats.He didn't like them ( he's not fussy ) and 4 tabs is not enough for a trail.Expensive for four!!

18 de julho de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Hi Mrs Bishop,

Thank you for your feedback, and we’re sorry to hear that your experience didn’t meet your expectations. We’ve tried to reach out multiple times but haven’t heard back from you. Please know that your purchase was covered by our satisfaction guarantee, which we made clear at the time of purchase.

We’d love the opportunity to resolve this for you, so please do get in touch with us at your earliest convenience. Your satisfaction is extremely important to us, and we’re always here to help.

Classificada 4 em 5 estrelas

Nice samples, need a longer trial

Had samples of the dog supplements. They wolfed them down but I think it’s impossible to tell the effectiveness of them in a small sample. Thinking about whether to invest in a bigger supply.

5 de julho de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Thank you for your feedback! We're glad to hear your dogs enjoyed the samples. These samples are primarily for taste confirmation purposes. If you was to go ahead and decide to order a full tub, we do reimburse the cost of the sample. If you have any questions or need further assistance, please let us know.

The Pupps Team

Classificada 4 em 5 estrelas

Calming treats

I purchased calming treats which I have used for a month on my 2 daschunds. Initial they would take a treat with no problems now they sniff and walk away sometimes coming back to eat or just leaving altogether.
I will continue to perserve.

From July to present date

1 de julho de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Thank you for sharing your experience. We appreciate your patience and perseverance with the calming treats. Dogs can sometimes be selective, but we hope your daschunds will continue to benefit from them. If you need any assistance or advice, please feel free to reach out.

The Pupps Team

Classificada 4 em 5 estrelas

He lasted about 2 months without…

He lasted about 2 months without itching but had to have a cytopoint this month . Will try them again

6 de agosto de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Thank you for your review. We're glad to hear that the treats helped reduce the itching for a couple of months. We appreciate your willingness to give them another try. If you have any questions or need further assistance, please let us know.

The Pupps Team

Classificada 5 em 5 estrelas

Very easy site to navigate.

Very easy site to navigate.
Easy to use.

4 de agosto de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Dear Stephen,

Thank you for your review! We're happy to hear that you find our site easy to navigate and use. If you need any assistance, please let us know.

The Pupps Team

Classificada 2 em 5 estrelas

Got these for an itchy Shih Tzu

Got these for an itchy Shih Tzu. They have made no difference to him at all. Only good thing is he likes them as a treat.

15 de julho de 2024
logótipo da Pupps

Resposta da Pupps

Hi Mr. McDowell,

Thank you for your feedback. We’re sorry to hear that the treats didn’t help with your Shih Tzu’s itchiness, though we’re glad he enjoys them as a treat.

We wanted to let you know that your purchase is covered by our money-back guarantee, and we’ve tried to reach out multiple times but haven’t received a response. Please don’t hesitate to get in touch, as we’re committed to resolving any issues and ensuring your satisfaction.

Looking forward to hearing from you soon!

Classificada 1 em 5 estrelas

These tablets don't work

These tablets don't work. I gave my my dog the recommended dose for 4 weeks but it didn't make it any better. He is still licking till he bleeds.
My advice don't waste your money and time.

Update; had complete refund customer service very helpful.

7 de julho de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Hi Kelly,

Thank you for sharing your experience with us. We’re genuinely sorry that the tablets didn’t provide the results you were hoping for. Every dog is unique, and while our products work well for many, we understand they may not be suitable for all.

We’re glad to hear our customer service team was able to assist you with a full refund, as your satisfaction is extremely important to us. Should you ever decide to try another of our products or need advice, we’re here to help.

Thank you again for giving Pupps a try!

Classificada 5 em 5 estrelas

Great customer service

Whilst the treats for itching unfortunately didn’t work for my dog, I am very impressed that the company honored their satisfaction guarantee. I am back to the drawing board to try and resolve my pup’s problem!

18 de junho de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Carole,

Thank you for taking the time to leave your feedback. We are sorry to hear that our itch relief treats did not work for your dog. Every dog is unique, and sometimes it takes a bit of trial and error to find the right solution.

We appreciate your kind words about our customer service and are glad that we could honour our satisfaction guarantee for you. Your satisfaction and your pup’s wellbeing are our top priorities.

If there’s anything else we can assist you with or if you have any other concerns, please do not hesitate to reach out. We wish you the best of luck in finding the perfect solution for your pup’s itching problem.

Regards,
The Pupps Team

Classificada 5 em 5 estrelas

Worked really well

Lotti enjoyed the treats, and they worked really well to calm her during her most nervous times

12 de maio de 2024
logótipo da Pupps

Resposta da Pupps

Anthony,

Thank you for your wonderful feedback! We are delighted to hear that Lotti enjoyed the treats and that they helped calm her during her most nervous times.

Your satisfaction means a lot to us, and we are thrilled to know our treats made a positive difference for Lotti. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
The Pupps Team

Classificada 4 em 5 estrelas

My dog didn't like them :(

I received samples for my dog who normally eats everything but he didn't want to eat any of Pupps treats, which is weird because they look and smell ok.

12 de maio de 2024
logótipo da Pupps

Resposta da Pupps

Agnieszka,

Thank you for sharing your feedback. We're sorry to hear that your dog didn't take to our treats, especially since he usually eats everything. We understand that each dog has unique preferences.

We appreciate you giving our treats a try. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help and can offer suggestions on how to introduce new treats to your dog.

Best regards,
The Pupps Team

Classificada 3 em 5 estrelas

Started my two anxious dogs on the…

Started my two anxious dogs on the calming meds but find they are very sleepy, especially at night. Is this usual?

31 de maio de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Linda,

Thank you for your feedback. We're glad to hear that you've started your two anxious dogs on our calming treats. Have you had a chance to reach out to our customer support team? We are always here to help and support you and your dogs, not just to sell products.

If you have any concerns or need further assistance, please don't hesitate to contact us. We're committed to helping you find the best solution for your furry friends.

Best regards,
The Pupps Team

Classificada 1 em 5 estrelas

I asked for a trial pack of anti itch

I asked for a trial pack of anti itch. It didn’t work since then they have bombarded me with thee packs and taken nealy £80 of my. Bank

23 de maio de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Thank you for your feedback Karen. We’re sorry to hear about your experience, but it seems there may be some confusion here. We have no record of any orders from you apart from a free sample pack request in April.

It’s possible that there may be confusion with another company. We want to resolve this issue as quickly as possible, so please contact us at your earliest convenience so we can assist you in sorting this out.

Classificada 5 em 5 estrelas

Ordered for an itchy pup!

I ordered these treats for my dog for her constant itching. It's only been a few days of trying them so hope to see an improvement in the coming weeks..
Delivery was also super fast

10 de abril de 2024
logótipo da Pupps

Resposta da Pupps

Thank you for your feedback! We’re so glad to hear that your order arrived quickly and that you’ve started trying the treats for your pup’s itching. While results can take a few weeks to show, we truly hope they make a positive difference for her.

If you have any questions or need advice in the meantime, don’t hesitate to reach out – we’re always here to help. Thank you for choosing Pupps, and we look forward to hearing how your pup gets on!

Classificada 5 em 5 estrelas

All I got was a load of mushed up…

All I got was a load of mushed up stuff,my dog liked the taste,I got in touch with pups and had an awesome experience with them. They refunded the money I paid and sent me a full tub which lasted me quite a while for trying free of charge. They really went above and beyond for me a really great company.my dog loved the treats and helped him a bit, but have found out he has very dry skin and allergies so never worked for him. I would recommend them if your dog does not have a medical condition other than that a great product. Thank you for the support you gave me well done pupps

10 de abril de 2024
logótipo da Pupps

Resposta da Pupps

Hi Allison,

Thank you so much for sharing your experience and kind words! We're delighted to hear that our team could turn things around for you and that your dog enjoyed the treats, even though they didn’t work for his specific needs.

It’s unfortunate they couldn’t help due to your dog’s medical condition, but we’re glad we could support you along the way. Your recommendation means the world to us, and we’ll always be here if you need anything in the future.

Thank you again for your trust in Pupps!

Classificada 5 em 5 estrelas

Pre and probiotics.

I bought the pre and probiotics as my 2 little babies suffer from gut problems. They worked perfectly. I’ve got 2 happy little dogs. I also bought the itch treats but that hasn’t worked as yet but I’m going to keep giving it to them hoping that it will eventually. The delivery was very quick and my dogs love the taste .

22 de março de 2024
logótipo da Pupps

Resposta da Pupps

Thank you for your lovely review! We're thrilled to hear that the pre and probiotics have worked so well for your two little ones – it’s fantastic to know they’re happy and thriving.

We’re sorry the itch treats haven’t had the same impact yet, but we appreciate you giving them more time. If you’d like any advice or support, don’t hesitate to reach out. Thank you for your continued trust and for highlighting our fast delivery service – we’re so glad your dogs love the taste!

Classificada 5 em 5 estrelas

Can’t recommend Pupps enough!

I've been all over the place for more than a year, trying to sort out my dog's constant itching, seeing multiple vets and paying for medication but getting nowhere. 
Then, my vet suggested Pupps so I switched from Nutri Paw to them and wow what a difference it made! 
We started using their calming treats and itch relief, and the results have been unreal. My dog's itching has nearly stopped and he's way more chilled out now when I leave him.
 
Can't recommend these enough!!

1 de março de 2024
Opinião espontânea
logótipo da Pupps

Resposta da Pupps

Thank you for such an amazing review! We're over the moon to hear that Pupps has made such a difference for your dog after such a challenging journey. It’s so rewarding to know our calming treats and itch relief have helped reduce the itching and brought some peace of mind for you both.

Your recommendation means everything to us, and we’re here to support you whenever you need. Thanks for being a part of the Pupps family – we’re so happy to have been able to help!

Classificada 2 em 5 estrelas

Too early to know if this works

30 de janeiro de 2024
logótipo da Pupps

Resposta da Pupps

Hi Mrs Conway,

Thank you for taking the time to share your feedback with us. It's important to note that our treats are designed to deliver their intended benefits within a specific timeframe, often up to 30 days. This period allows your pet to fully adjust and respond to the new supplements in their diet.

We understand that it might seem early to notice significant changes, and we appreciate your patience in this process. Please rest assured, we are here to support you and your pet throughout this journey. Should you have any concerns or require further assistance, feel free to reach out to us.

Warm regards,
The Pupps Team 🐶💚

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais