Purdie Worldwide Removals & Storage Ltd Opiniões 

216
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

From initial enquiry to moving day everything was flawless. Craig and Adam turned up on time and treated our belongings as if they were their own. Everything was wrapped, even things I wouldn't have... Ver mais

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Classificada 5 em 5 estrelas

Exceptional service from start to finish!This was our first time using a removal company, as the sheer amount of stuff we had accumulated over the years felt too overwhelming to move ourselves. Aft... Ver mais

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Classificada 5 em 5 estrelas

Great company and have used them a few times when moving. Always get first class service. I used their packing service this time for the first time and the lads that arrived were done in super quick... Ver mais

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Classificada 5 em 5 estrelas

The office staff were most helpful, making the move as worry free as possible. The removal team arrived at stated time and immediately got the move underway. They were excellent in every way; ensur... Ver mais

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Informações sobre a empresa

  1. Empresa de mudanças

Escrito pela empresa

Purdie Worldwide (formerly Matt Purdie and Sons) are central Scotland's largest independent Removal and Storage Company. Offering Removal and Storage facilities to Domestic and Commercial customers throughout Glasgow, Edinburgh, Central Scotland, Nationwide and Worldwide. If our name sounds familiar it is probably because since 1960 we have been moving homes and businesses both large and small from one end of the UK to the other all with the quality of care, service and skill you would expect from a family run company. Your move is as important to us as it is to you which is why you can trust us to move your belongings from A to B without fuss knowing that your most precious possessions are in the care of experts. Contact us now to arrange a free no obligation quote, or why not download our new moving app? Download it for free from App or Play Store today!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

216 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(216)

75 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Repeat customers

We've used Purdie for every move since 2006 and have never been disappointed. From the original contact to quote the job to the move itself, everything was friendly, professional and efficient. The best possible price was given, the guys on the moving days were great, everything ran smoothly and all our possessions finished up where they should be and in the same condition as when they left the old property. Yes, we could do it cheaper doing it ourselves or with another company, but we've come to trust Purdie; it's hard to put a price on that peace of mind at one of the most stressful times in life. Absolutely would not hesitate to recommend them.

8 de setembro de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thank you once again for choosing Purdie Worldwide. We're pleased to hear our standards haven't dropped, and we will continue to make moving as stress-free as possible!

Classificada 1 em 5 estrelas

Lacking in common sense and customer service

Due to issues outwith our control, we had to cancel our move booked with Purdies. Our email was sent 4 hours after the cutoff more than 10 working days as we found out late in the day there was an issue. No flexibility and no common sense applied when it has had absolutely no impact on them being able to re-book that slot with another customer. Charging us a full 30% to cancel. Nice way to make money for nothing.

Following your reply:
My point is your t&cs state no more than 30% will be applied. I understand applying 30% on day 5 makes sense as I can imagine that is harder to fill the slot but to apply the full 30% when I notified you on working day 11 is ridiculous.

13 de outubro de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thank you for sharing your feedback about your recent experience with us Steven. We genuinely appreciate your input as it helps us improve our services. I'd like to address your concerns and provide some insights into our policies and procedures.

First and foremost, we understand that unforeseen circumstances can arise, and we always aim to be as accommodating as possible within the framework of our business operations. Our scheduling and logistics are carefully planned to ensure that we meet the needs of all our customers. Unfortunately, sometimes changes that occur close to the scheduled service date can be challenging to accommodate, as our schedules are often fully booked.

Regarding the 10-working day cancellation policy, this window is in place to help us effectively manage our operations and offer reliable services to all our customers. We do acknowledge that in your particular situation, the issue was identified late in the day, making it challenging to meet the cutoff time. While we aim to be as flexible as possible, there are instances where we have to adhere to our policies to ensure fair treatment for all our customers.

We apologize if the situation seemed inflexible, and we understand your frustration. Please keep in mind that our 30% cancellation fee is designed to cover some of the administrative and logistical costs associated with rescheduling or rebooking a service slot, which is not always as straightforward as it may seem. We do not intend to make money for nothing; it's simply a measure to help us manage the costs incurred due to last-minute changes.

We genuinely value your business, and we're sorry for any inconvenience you experienced. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team, and we will do our best to assist you.

Thank you for choosing Purdies, and we hope to have the opportunity to serve you in the future under more favorable circumstances.

Classificada 5 em 5 estrelas

First class service once again

First class service once again. We have now used the Purdie team for a 2nd house move and as always they were fantastic. It makes the moving process so much smoother and a lot less stressful. I highly recommend the team if you are looking to move house. Worth every penny in our eyes!

15 de setembro de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the review! It was a pleasure to move you, and we look forward to move number 3....hopefully in a few years!

Classificada 5 em 5 estrelas

From loading to unloading was carried…

From loading to unloading was carried out efficiently and very quickly

1 de setembro de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Cheers Gary! We do try our best to not waste time and get everything done as efficiently as possible!

Classificada 5 em 5 estrelas

First class

A very efficient service from initial enquiry, through the survey, booking a date and packing and loading.

No drama over payment via a third party from abroad.

Both the office and the on site team were a pleasure to deal with and very accommodating and professional.

5 star.

6 de setembro de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thank you for the review and the 5 stars! We really do appreciate you taking the time to write your review!

Classificada 5 em 5 estrelas

Fantastic service

We were guided throughout the entire process by knowledgeable and helpful staff. Gemma dealt with our shipping including our car from uk to Cyprus and provided us with all information and paperwork needed promptly she was always very friendly and pleasant on the phone and in person.
Ian, George and Aaron were great at packing our house up and were very considerate in how they packed our items, taking extra care with valuables, sentimental items and glassware etc nothing was too much trouble and any requests we made were met. They showed up each day on the time stated and worked very hard for 4 days.
The service we received was flawless and we would certainly recommend Purdies. Thanks so much guys

Lesley and john

4 de setembro de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Great to hear from you both! It was our pleasure to move you both, and we're very happy to hear everything went well at the other side. Thanks for taking the time to write the review, we do really appreciate it!

Classificada 5 em 5 estrelas

Moving House

From booking a date for the Removal to completion on actual day was smooth and efficient. Have used this company a number of times and have always been completely satisfied with their attention and service.

31 de julho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the review Ann! It's always been a pleasure to move you, and we look forward to next time!

Classificada 5 em 5 estrelas

Very efficient, would use again!

Very efficient from the quote process to the communication in the office to the day of the move.
Iain and the guys who did our move were friendly, efficient and we wouldn’t hesitate to use them again.

1 de setembro de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the 5 stars Laura! It was a pleasure to move you and we look forward to moving you in the future!

Classificada 5 em 5 estrelas

The whole team were excellent nothing…

The whole team were excellent nothing was too much bother their attitude to every task was excellent would recommend them to all their professional attitude help me calm down

21 de julho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the review Miss Ellie! It was our pleasure!

Classificada 5 em 5 estrelas

Fantastic from start to finish!

From start to finish this company was fantastic! They were punctual, speedy, great price, considerate and helpful. I would definitely recommend them to anyone looking to move!

2 de agosto de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the recommendation Gillian! Glad we were able to meet you expectations!

Classificada 5 em 5 estrelas

Extremely smooth and quick move with…

Extremely smooth and quick move with Purdie’s The boys showed up on time and handled all my belongings with care asking questions when required. Would not hesitate to use them again or recommend them.

8 de agosto de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Glad to hear everything went smoothly, we try our best to remove as much stress as possible when moving. Hopefully we'll see you for your next move!

Classificada 5 em 5 estrelas

Great service

Excellent service from Purdie Worldwide. Removed one part of the stress from our house move. Great team. Thanks

10 de julho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Glad to hear that Kevin! Thanks for taking the time to review us, we look forward to moving you in the future!

Classificada 5 em 5 estrelas

Great local servicebility

Great service and flexibility when my move was delayed 3 times.

19 de julho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the reivew Mr Purdie! Glad we could accommodate you in the end!

Classificada 5 em 5 estrelas

Perfect Purdies

Having arranged 3 quotes for my remove from house to flat, I found the Purdies Surveyor took time to explain in detail how my packing and removal would be carefully handled by them. He also provided helpful tips to ensure things would go smoothly. True enough, the packing was done very efficiently and on removal day - when the rain was relentless and negotiations went on until mid-afternoon - the removal team were friendly, patient and very efficient. My actual moving was made as stress-free as it was possible to be under the circumstances thanks to Purdies and their great team. Thank you, guys. Anne H.

30 de junho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

It was our pleasure Anne! Thanks for taking the time to write us your review and we're happy to hear your move was stress-free!

Classificada 5 em 5 estrelas

Very efficient

Very efficient, trustworthy and hardworking team.

12 de julho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

We pride ourselves on our efficiency and hard work, so very please to hear we met your expectations, thanks for the review!

Classificada 5 em 5 estrelas

Hassle free house move

We're really happy with the great service we received from Purdies during our recent house move. Professional and courteous at all times.

18 de julho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thank you for your kind words, we strive to provide a consistent professional moving service, so we're pleased to hear it went well!

Classificada 5 em 5 estrelas

This is the 3rd time I have used Purdie…

This is the 3rd time I have used Purdie and if I ever move house again, I wouldnt hesitate in using them again. The removal guys are very helpful and made the moving process stress free.

6 de julho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

3 moves with us! I'd better get a loyalty card sent out to you! Thanks for the review and am glad we made your move stress-free!

Classificada 5 em 5 estrelas

Excellent service

Excellent service. The guys the carried out the removal( apologies I’ve forgotten their names) were first class. Their professionalism could not be questioned. My old neighbour asked them if they could move the truck and without any hesitation or moaning moved the truck. The guys were really happy and just wanted to make everything run smoothly. Kept us well informed of everything and the plans they had when they got to the new house. I can’t praise Purdies enough from start to finish. Efficient, informative, reliable. I would have no hesitation in recommending Purdies to anyone. 👍👍👍👍👍👍

29 de junho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the glowing review Douglas! It was our pleasure to help you move.

Classificada 5 em 5 estrelas

Hassle free moving day

Using Purdie's made the whole process of moving hassle free. The guys turned up on time and got straight to work. Everything was loaded up securely and the unloading was done quickly and items placed in the appropriate rooms. Wouldn't hesitate to use again.

1 de junho de 2023
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Resposta da Purdie Worldwide Removals & Storage Ltd

Thanks for the review Joanne! We look forward to seeing you in the future!

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