Pureance Opiniões 

Resposta da Pureance

12/07/2026

Hi Lynn,

Thank you for your feedback! We're excited that you've chosen to try our product and truly hope it delivers the results you're looking for. We hope it leaves your hair feeling healthy, refreshed, and great throughout the day.

We appreciate your support and look forward to hearing about your experience. Thank you for giving our product a try!

Resposta da Pureance

26/06/2026

Hi Olga,

Thank you for your wonderful feedback! We're delighted to hear that you love Pureance and appreciate its organic ingredients. It's also great to know that its rating on Yuka gives you added confidence in your choice.

We truly appreciate your support and thank you for taking the time to share your positive experience!

Resposta da Pureance

22/06/2026

Hi Michelle,

Thank you for sharing your detailed feedback. We’re so glad to hear that you love the HydraLift Shampoo and that it has made such a positive difference in your hair care routine.

We sincerely apologize for the frustration caused by the unexpected additional shipments and the experience you had with customer support. We understand how upsetting it can be to receive more products than expected and feel that your concerns were not fully addressed.

Your feedback regarding the auto-ship issue, communication, and the need for a better customer experience has been shared with the appropriate team for review. We appreciate you bringing this to our attention and giving us the opportunity to improve.

Thank you again for being a valued customer.

Resposta da Pureance

21/06/2026

Hi Judith,

Thank you for your feedback. We're glad you found the ordering process easy overall. We understand that having to go through several additional product offers before completing your order can be a bit annoying.

Your comments regarding the number of offers presented during checkout will be shared with the appropriate team for review. We appreciate you taking the time to share your experience.

Resposta da Pureance

18/06/2026

Hi Lana,

Thank you for your feedback! We’re delighted to hear that you were looking for a natural addition to your skincare routine and that our product offers what you’ve been searching for.


We appreciate your confidence in giving our products a try and are excited for you to experience them. It’s wonderful to hear that you found the value and pricing fair, and we hope the results meet your expectations.


Thank you for choosing us, and we look forward to being part of your skincare journey!

Resposta da Pureance

Actualizada a 18/06/2026

Hi Seana,

Thank you for bringing this to our attention. We’re sorry to hear about your concerns regarding unexpected charges, and we understand how frustrating it can be to see transactions you were not expecting.

We would like the opportunity to review your account and clarify the charges with you. Please provide your order ID, product name(s), or the email address associated with your order so our team can locate your account and investigate the matter further.

We appreciate you giving us the opportunity to look into this and assist with resolving your concern.

Resposta da Pureance

18/06/2026

Hi Ruth,

Thank you for your feedback. We’re glad to hear that you found the presentation easy to understand and the ordering process simple. We appreciate you taking the time to share your positive experience.

Thank you for choosing us, and we hope you enjoy your product!

Resposta da Pureance

12/06/2026

Hi Juliet,

Thank you for your feedback. We’re glad to hear that you had a positive and easy shopping experience and that you found the product information helpful and informative. We also appreciate you sharing your thoughts about pricing, and we understand that cost can be an important factor when choosing products.

We’re especially grateful that you decided to try two of the suggested offerings as part of your goal to rejuvenate your skin and improve hair health. We truly hope you begin to see the results you’re hoping for over time, and we appreciate you giving the products a chance.

Thank you again for your support and thoughtful comments.

Resposta da Pureance

7/06/2026

Hi Margaret,

Thank you for your feedback. We’re pleased to hear that you found the presentation informative and that you're hopeful about the product. We also appreciate your observation regarding the length of the presentation. We understand that while detailed information can be helpful, a more concise format may be preferable. Your comments will be shared with the appropriate team for consideration.

Resposta da Pureance

4/06/2026

Hi Joyce,

Thank you for your message. 

We’re glad to hear you’re feeling confident about the product and we hope you have a great experience using it once it arrives. 

If you need any assistance, feel free to reach out.

Resposta da Pureance

31/05/2026

Hi Cherie,

Thank you for sharing that with us.

We’re glad to hear the product has given you hope for healthier-looking hair and that you’re already noticing positive changes like less shedding. Supporting hair strength, scalp health, and overall hair appearance can take time and consistency, so it’s important to continue using your routine as directed and be patient with the process.

While results can vary from person to person, maintaining good scalp care and using nourishing products regularly can help improve the look and feel of your hair over time.

If you have any questions about your routine or need guidance on how to get the best results, we’re here to help.

Resposta da Pureance

31/05/2026

Hi Sue,

Thank you for your thoughtful message and kind feedback.


We’re glad to hear that you found the presentation interesting and that your ordering experience went smoothly. We also appreciate your comments regarding customer service — it means a lot to the team.


We understand your concerns, and we want to reassure you that our products are designed with quality ingredients intended to support healthier-looking hair as part of a consistent routine. While individual results can vary, many customers find benefit with continued use over time.


If you ever have any questions about your order or how to use the product effectively, please don’t hesitate to reach out. We’re always here to help.

Resposta da Pureance

29/05/2026

Hi Doreatha,

Thank you for sharing your experience and for your continued trust in us. We’re glad to hear your second order through our website went smoothly, and we appreciate your feedback regarding the add-on suggestions during checkout — we understand how that can feel overwhelming and your comments have been noted.

We truly hope you see positive results for your hair, and if you have any questions or need any support along the way, we’re here to help. Wishing you the best on your journey.

Resposta da Pureance

24/05/2026

Hi Janet,

Thank you for sharing your honest feedback with us. We’re glad to hear the presentation was informative and helped you feel confident in trying the shampoo. We also understand how the additional product offers during checkout may have felt overwhelming and caused some hesitation.

Your comments are truly appreciated, and we’ll make sure they’re shared with our team. We sincerely hope you have a great experience with the shampoo, and if you do decide to explore more of our products in the future, we’ll be happy to help you find what best fits your needs.

Resposta da Pureance

21/05/2026

Dear  Janey,

Thank you so much for your kind words! We’re absolutely thrilled to hear that you had an excellent experience. Your satisfaction means the world to us, and we truly appreciate your support.

We look forward to serving you again—thank you for being our valued customer!

Resposta da Pureance

16/05/2026

Hi Dov,

Thank you for your update. We understand you are currently waiting to receive your order and will be able to assess the product once it arrives. We appreciate your patience and feedback, and we’re here to assist you if you need any support upon delivery. Please feel free to reach out once you’ve had a chance to try it.

Resposta da Pureance

15/05/2026

Hi Ramona,

We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to improve.

If there’s anything we can do to make things right, please don’t hesitate to reach out. Our Customer Support team is available 24/7 and we’d be happy to discuss your concerns and work toward a better resolution.

Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future.

Resposta da Pureance

15/05/2026

Hi there,

Thanks for sharing your experience. It can definitely be concerning to notice sudden changes in hair health, especially when it happens over a short period. Hair loss can be influenced by a range of factors, including stress, illness, hormonal shifts, or lifestyle changes, so it’s understandable to look for answers.

We’re glad you’re giving the product a try and hope you see positive results. Consistency is key, and it may take some time before noticeable improvements appear.

Resposta da Pureance

10/05/2026

Hi Cindy,

Thank you for your order and for sharing your thoughts. We’re glad to hear you’re looking forward to trying Hydralift shampoo, and we truly hope you have a positive experience with the product. We appreciate your trust and hope it helps support your hair care goals.

Resposta da Pureance

10/05/2026

Hi Cherry,

Thank you for your feedback. We understand your concern about additional products only being presented during checkout, especially when you are trying to stay within a specific budget. We appreciate your honesty and understand that you may prefer to consider other products at a later time rather than during the ordering process. Your comments have been shared with our team as we continue working to improve the checkout experience.