PuresportOpiniões 

2513
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Puresport electrolyte powder was the backbone of my nutrition strategy for a 53K ultra trail run. Distance was one thing but the elevations and gradients were pretty tough on top of the humidity and h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Customer service is always on point and ordering couldn’t be easier. Our go to’s are the electrolyte sachets and gels for our weekly run clubs. Also the merch is superb, rare i leave a review but th... Ver mais

Classificada 5 em 5 estrelas

Iv been using puresport products for a year or so. Ultra magnesium and the electrolytes sachets are a staple of mine now but Iv just used the gels for the first time. I experiment with running gels a... Ver mais

Classificada 5 em 5 estrelas

Quick delivery, and a quality range of items. More than enough to fuel my training. Electrolytes to replenish sweat and sodium lost when doing cardio. Ultra magnesium to help with muscle recovery... Ver mais

A empresa respondeu


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(2513)

231 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really good customer service and high…

Really good customer service and high quality items. Had a few issues (caused by myself) but Jess handled it perfectly- made it stress free experience! Thank you!

9 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Viviana,

Thank you for the lovely feedback! Really glad everything was sorted smoothly, and we’ll make sure Jess sees your message. She’ll be so happy to hear it. Thank you for being a part of our community.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Customer Support as awesome as the products

Customer support was Spot on! Delays of the order were handled very quick and the Support and appreciation was always very good!
Product quality is absolutely Perfect, love the Brand :)

9 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Hyse,

Thank you so much for sharing this! Really glad we could sort the delay quickly for you, and it means a lot to hear you’ve had such a good experience with the support. Even better that you’re loving the products too! We appreciate you being part of the community.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

This is the second time I have ordered…

This is the second time I have ordered from this company and both times the service has been outstanding. Efficient, polite and nothing is too much effort. Wish more companies were like Puresport. Well done.

9 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Joanne,

Thank you so much for your kind words. It means a lot to hear this. We’re really glad both of your experiences have been smooth and positive, and we’ll always do our best to make things easy on your end.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Love the PureSport Electrolytes

Love the PureSport Electrolytes.
Watermelon Salt are really good.
Great flavour and easy to drink!

Will be using PureSport supplements going forward to improve my health and fitness!

8 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Antonio,

Thank you for the lovely feedback! Great to hear you’re enjoying the electrolytes. Watermelon Salt is a favourite for a reason. Really glad they’re supporting your health and fitness journey, and we’re here with you all the way!

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Best shop, community and team

The team are incredibly kind and helpful! I’ve always loved Puresport for their amazing community and shop, but having such a warm and welcoming team truly elevates the whole experience. They make everything feel 100 times better!

7 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Hannah,

Thank you so much for this! It really means a lot. We’re so glad the products and the community have been a positive part of your experience, and we’ll pass your kind words on to the team. Reviews like this make our day.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Amazing company who love runners

Amazing company, reached out to me during a running challenge and have been unbelievably helpful!

8 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Lewis,

Thank you for the kind words! Really glad we could support you during your challenge. We're behind you every step!

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

I swear by the CBD sports balm and have…

I swear by the CBD sports balm and have been using for a good few years now. I had some frustrations with the strength of the lid and a couple of the lids to my pots breaking but the customer support team were amazing when i told them, sent me a new pot and have passed onto the design team who are in process of adapting and improving the design. Highly reccomend.

8 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Daisy,

Thank you for taking the time to share this, and for using the balm for so many years. Sorry again for the trouble with the lid. Rest assured, your feedback is being reviewed by the team. We really appreciate the recommendation.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Initially i had an issue locating the…

Initially i had an issue locating the parcel due to Royal Mail but the team at Puresport was fantastic they sorted a replacement immediately and when I found the original order they facilitated a free return of the extra product as it was no longer required. They really put customers first and that shows in their process and employees willingness to help.

8 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Samuel,

Thank you for sharing this! We're really glad we could step in quickly and assist. We are so happy everything worked out in the end. We always want the process to feel simple and supportive, so it means a lot to hear this.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Excellent product and prices great…

Excellent product and prices great customer service and efficient

8 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Erin,

Thank you for the great feedback! Really glad to hear you’re enjoying the products and the service. We’re always here if you need anything.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Top quality products

Top quality products
Top quality customer care

8 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Josh,

Thank you for this! Really happy to hear you’re loving both the products and the support.

Thank you for being a part of our community.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Next level service and the product is the best too

As an endurance athlete, the Puresport electrolytes are a game changer. They've been on subscription for a while now but Royal Mail managed to lose my latest delivery but this was not an issue for Jessica who went above and beyond to arrange a special one day delivery to make sure I arrived at the Hell on the Humber start line with all the fuel I needed. A fantastic product, no nasties and a service to match... Thank you

5 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Katie,

Thank you so much for sharing this, it means a lot. We’re glad the electrolytes have been such a boost for your training, and we’ll make sure Jessica sees your message. She’ll be thrilled to know she could get everything to you in time. Wishing you all the best for Hell on the Humber. We’re cheering you on!

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Brilliant customer service

Brilliant customer service. Fast and efficient and I was contacting them on a Saturday morning.

6 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Morgan,

Thanks so much for the lovely feedback! Really glad we could help quickly, even on a Saturday. We’re always here if you need anything.

For the Long Run,
Eliza

Classificada 5 em 5 estrelas

10 Stars

Was skeptical so ordered the 15 pack to try… after two days I cancelled my subscription and immediately ordered the 30 pack. If I could give 10 stars I absolutely would!!!

5 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Harriet,

This made our day, thank you! Love that the 15-pack won you over that quickly. We’re so glad you’re enjoying it, and we appreciate you sticking with us. If you ever need anything, we’re here for you!

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Great customer service

Great customer service, Eliza is very responsive, and a great product too.

3 de dezembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi John,

Thank you so much for the kind words! Really glad to hear you’re loving the product, and we’ll make sure Eliza sees your message. She’ll be so happy to hear it!

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Replacement sent out straight away

Had an issue with a product in an order. Customer service resolved it for me straight away by sending me out a replacement. Excellent service to resolve the issue.

28 de novembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Harry,

Thanks for sharing this! Glad we could get the issue sorted quickly and get a replacement sent out straight away. We’re always here if you ever need anything else!

For the Long Run,
Eliza

Classificada 5 em 5 estrelas

Vitamin D + K

I purchased the vitamin D + K. Excellent quality supplement and great to have both together. Highly recommend the company.

27 de novembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Cathy,

Thank you for the lovely feedback! Great to hear you’re enjoying the product. Really appreciate the recommendation and thanks for being a part of our community.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Contacted Puresport about an issue with…

Contacted Puresport about an issue with my order … which was entirely my fault.
Kate dealt with the issue at pace and resolved the issue very quickly. Communication was clear and concise.
A really great experience of excellent customer service.
Thank you Kate… great job

27 de novembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi there,

Thank you for sharing your positive experience!

We are so pleased to hear Kate handled your issue quickly and provided excellent service. Your feedback means a lot to the team!

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Excellent service, great product.

Outstanding service from start to finish. I had customs problems twice and they handled both instantly with top-tier support and communication.
The electrolytes are unbeatable — incredible taste and the best formula I’ve found on the market.

21 de novembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Ali,

Thanks so much for sharing this. We are really glad we could step in quickly and get the customs issues sorted both times. Also, it's amazing to hear you’re loving the electrolytes as we put a lot into the flavour and formula, so feedback like this means a lot. We’re always here if you need anything.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Eliza

I was dealing with Eliza, she was brillaint in helping me, my package was stuck in customs and she was brillaint and so kind, and her replies were almost instant, brillaint service, lovely people, amazing products
For the long run

25 de novembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Yasmin,

Thank you so much for your kind words. It really means a lot to hear. We’ll make sure Eliza sees your message, and she’ll be thrilled to know she could help get everything sorted with customs. We’re always here if you need anything, and it’s amazing to have you with us for the long run.

For the Long Run,
Team Puresport

Classificada 5 em 5 estrelas

Perfect for my busy lifestyle

I saw puresport ads for several months now and I finally make the decision on the 5th Nov 2025 for watermelon salt. Arrived, and I was eager tasting it, which in my opinion taste really nice.

I took a sachet 30 minutes before any run and I feel really good. It gave me energy and hydration that I need without feeling lethargic.

I even take it before work as I'm on my feet for 6 hours, and probably another sachet (if needed) to keep going with demanding avtivities which includes running and walking my dog.

Overall, puresport helps me with my hydration and energy levels which I'm very happy 😊 about.

Thanks puresport!!

5 de novembro de 2025
Opinião espontânea
logótipo da Puresport

Resposta da Puresport

Hi Mrs. Molly,

Thanks so much for sharing this! It is really great to hear how well our electrolytes are working for you. Love that they’re helping both on your runs and during long days on your feet. Hearing that they’re supporting your energy and hydration so consistently, genuinely means a lot. We’re glad you’re enjoying them, and we appreciate you being part of the Puresport community!

For the Long Run,
Team Puresport

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