We’ve been using Pure Sport Electrolytes every week at RMC Run Club, and they’ve become a Track Tuesday staple. They taste great, mix easily, and are perfect for staying hydrated through hard sessions... Ver mais
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Leia as opiniões dos outros
Puresport electrolyte powder was the backbone of my nutrition strategy for a 53K ultra trail run. Distance was one thing but the elevations and gradients were pretty tough on top of the humidity and h... Ver mais
A empresa respondeu
Iv been using puresport products for a year or so. Ultra magnesium and the electrolytes sachets are a staple of mine now but Iv just used the gels for the first time. I experiment with running gels a... Ver mais
All the Puresport products I have tried have been incredible!!! I take the Magnesium and Ashwaganda every evening which has massively improved my sleep quality and recovery. The electrolytes are an es... Ver mais
A empresa respondeu
4,8
Excelente
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt response to my missing item and…
Prompt response to my missing item and re-order confirmed.
5 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Harry,
Thank you so much for your feedback!
We always aim to sort things as smoothly and efficiently as possible, so it’s great to hear this was your experience.
We really appreciate you taking the time to share it.
For the Long Run,
Team Puresport
Great customer service and product
Great customer service and product
1 de maio de 2026
Opinião espontânea
Resposta da Puresport
Hi Alex,
Thanks so much! Really appreciate you taking the time to leave this, and the continued support as always 💙
Great to hear you’re happy with both the product and the service. That means a lot to the team.
We’ll keep doing our best to make sure it stays that way.
For the Long Run,
Team Puresport
Replacement Water Bottle
One of my water bottles developed a cap that would leak. I emailed support and after producing some videos for evidence, Jessica ordered me a brand new bottle straight away. Great customer service :)
27 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Arran,
Thanks so much for your kind words! Really glad we could get that sorted for you quickly.
We’re sorry about the issue with the original bottle, but happy to hear the replacement is now on the way and that the process was smooth for you.
Appreciate you taking the time to share this 💙
For the Long Run,
Team Puresport
Great customer service
Great customer service, speedy delivery!
30 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Louise,
Thank you for your kind review.
We are really pleased to hear that you had a great experience with our customer service and that your delivery arrived quickly. That is exactly what we aim for.
For the Long Run,
Team Puresport
Great Customer Service
Had some issues with damage during delivery. Contacted customer support and they handled it extremely well. Landed a customer for the long run! ;)
30 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Vinukh,
Thank you for taking the time to share your experience.
We are sorry to hear about the issue with damage during delivery, but we are really pleased that our team was able to resolve it for you and turn things around positively. That is always our goal.
It means a lot to have you with us for the long run, and we truly appreciate your support.
For the Long Run,
Team Puresport
Great customer service
Used puresport for over a year. Great service and rectified a recent order issue very quickly and efficiently going out of there way to replace the full order. Great customer service from Pam who couldn't have been more helpful.
30 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Wilko,
Thank you for your continued support and for taking the time to share your experience.
We are really pleased to hear that the recent issue with your order was resolved quickly and efficiently, and that the team could put things right for you. It is especially great to know that Pam provided such helpful support, she will really appreciate your kind words.
For the Long Run,
Team Puresport
Customer service
I bought a variety pack last month to see how they are, absolutely brilliant! One of the best electrolytes I've tried recently, nice flavours and tasty. I recently contacted puresport about an order, I was not expecting such a rapid, human response. Big shout-out to Eliza from the puresport team for the help and contacting so soon. Customer service was absolutely spot on. For the long run!
30 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi John,
Thank you for such a fantastic review.
We are really pleased to hear that you enjoyed the variety pack and that the electrolytes stood out to you in both flavour and performance. It is also great to know that your experience with our customer service exceeded expectations.
Eliza will be especially happy to hear your kind words, and we are glad she could assist you so quickly.
We truly appreciate your support and are glad to have you with us for the long run.
For the Long Run,
Team Puresport
The Gels worked well
The Gels worked well , tasted good and had no uncomfortable effects in the stomach . Will continue to use the Puresport products .
29 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Paul,
Thank you for your great feedback.
We are really pleased to hear that the gels worked well for you, tasted good, and felt comfortable on your stomach. That is exactly what we aim for with our products.
It is great to know you will continue using Puresport, and we truly appreciate your support.
For the Long Run,
Team Puresport
Very speedy customer service and…
Very speedy customer service and resolved the issue immediately.
29 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi AG,
Thank you for your kind feedback.
We are really pleased to hear that your issue was resolved quickly and that you had a positive experience with our customer service. Providing fast and effective support is always our priority.
For the Long Run,
Team Puresport
Top quality product and actually does…
Top quality product and actually does exactly what it’s supposed to do. Very easy to digest and no lasting aftertaste.
28 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Mike,
Thank you for your great review.
We are really pleased to hear that you are enjoying the product and that it delivers exactly as expected. It is also great to know that it is easy to digest with no aftertaste, as that is something we put a lot of focus on.
For the Long Run,
Team Puresport
Easy Order process and super helpful…
Easy Order process and super helpful customer service!
28 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Matthias,
Thank you for your kind review.
We are really pleased to hear that you found the ordering process easy and our customer service helpful. That is exactly the experience we aim to provide.
For the Long Run,
Team Puresport
Excellent customer service
Excellent customer service by Pam-quick response and issue resolved very quickly-thank you!
26 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Cerys,
Thank you for your kind feedback.
We are really pleased to hear that Pam was able to assist you quickly and resolve your issue without delay. She will be very happy to know her support made a positive difference.
For the Long Run,
Team Puresport
Customer Service and Supplements
I ordered some ultra ashwaganda and some ultra magnesium, had a small issue due to the delivery company, but the team at Puresport made it impossibly easy for my order to get back on track and arriving even sooner than expected, I hear only good things about their products and I am excited to find out more about the whole echo system they have built. As they said, we are here for the long run, I am too. Amazing company, would definitely recommend!
25 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Alex,
Thank you for taking the time to share such a detailed review.
We are really pleased to hear that, despite the initial delivery issue, the team was able to get everything back on track quickly and make the experience a positive one. It is great to know you are excited to explore more of what we offer and be part of the wider ecosystem.
We truly appreciate your recommendation and your support. Being here for the long run means a lot to us, and we are glad to have you with us on that journey.
For the Long Run,
Team Puresport
The best !
Puresport use the highest quality of products which you can definitely tell as I’ve never had a problem with any of their products. They also put users first and have excellent customer service. The magnesium tablets are excellent, I’ve seen a huge improvement in my sleep since using them for only one month.
25 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Jack,
Thank you for taking the time to share such thoughtful feedback.
We are delighted to hear that you have had a consistently positive experience with our products and customer service. It is especially great to know that the magnesium tablets have made a noticeable difference to your sleep in such a short time.
Putting our customers first is always a priority, so your comments really mean a lot to the team.
For the Long Run,
Team Puresport
Great company! Would highly recommend
Great company. Products are excellent and customer service is first class.
23 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Barry,
Thank you for your kind review.
We are really pleased to hear that you think so highly of both our products and customer service. Providing a first class experience is always our goal.
For the Long Run,
Team Puresport
Jessica in particular was very good at…
Jessica in particular was very good at getting back to me so quickly and resolving my issue with my order
Great service !
23 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Dave,
Thank you for your kind feedback.
We are really pleased to hear that Jessica was able to assist you quickly and resolve your order issue. She will be very happy to know her support made a positive difference.
For the Long Run,
Team Puresport
Great customer service
Great customer service. Slight mix up with my order (wrong colour socks sent) and replacement immediately sent. No hassle.
23 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Georgia,
Thank you for your kind review.
We are sorry again for the mix up with your order, but we are really pleased to hear that the issue was resolved quickly and without any hassle. Providing a smooth and efficient experience is always our aim.
For the Long Run,
Team Puresport
Puresport has consistently provided...
Puresport has consistently provided superb products and services in the near 2 years I have been a subscriber in the US. The brand, science, and commitment to health in sport are genuine and deserving. Above all, the customer support is like speaking with a friend, accommodating and always ready to offer help. Only love for the brand and its people.
21 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Daniel,
Thank you so much for taking the time to share this. It truly means a lot to the whole team.
We’re really grateful for your support over the past 2 years, especially all the way from the US. Hearing that you value both the products and the customer experience in this way is exactly what we strive for every day.
We’ll keep working hard to deliver on the science, quality, and care you’ve come to expect from us, and it’s always a pleasure to have you as part of the Puresport community.
Thanks again for your kind words and continued support.
For the Long Run,
Team Puresport
Great customer support
16 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Dan,
Thanks so much for taking the time to leave your feedback.
We’re known for great customer support, and the team is always here for you whenever you need them.
For the Long Run,
Team Puresport
Subscription
I have subscription for the energy gels which as long distance runner are absolutely amazing. They taste good, feel easy on my stomach as in the past I have struggled with certain ones.
Every month they are always on time, and as an added bonus they throw in subscription rewards which I think is a lovely gesture.
I have recommended them to my friends due to them being so consistent.
I have also bought some of their socks and a 250ml water flask which also exceeds expectations. Thank you for an all round lovely experience consistently.
16 de abril de 2026
Opinião espontânea
Resposta da Puresport
Hi Conno,
Thank you for such a thoughtful and detailed review.
We are delighted to hear that the energy gels are working so well for you, especially during your long distance runs, and that they are easy on your stomach. It is also great to know that your subscription has been consistent and that you are enjoying the added rewards.
We really appreciate you recommending us to your friends, that means a lot. It is fantastic to hear that our socks and water flask have also met your expectations.
Thank you for your continued support, and if there is ever anything we can help with, please feel free to reach out.
For the Long Run,
Team Puresport
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