Purrform Opiniões 

357
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

As a breeder, I will only feed my cats the best quality food. I've tried several raw food brands but ultimately my cats and kittens all eat Purrform, with no fuss. In particular, I notice that there i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great high quality raw cat food. Good next day delivery if ordered in the morning Monday - Thursday. Great packaging and always well frozen when it arrives they even packed with nitrogen ice when i... Ver mais

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Classificada 2 em 5 estrelas

Parcel was never delivered putting us in a difficult position. Had to source raw food locally. Not easy. Used DPD delivery which was useless. I believe driver was part of a parcel scam. Was signed for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purrform is the best cat food ever. It is raw, complete, and what felines would naturally eat, and all my cats have loved it and thrived on it. I previously had 2 half Main Coon's: their long coats... Ver mais

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Informação fornecida por diversas fontes externas

We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.


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4,6

Excelente

TrustScore: 4.5 em 5

357 opiniões

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4,6

Todas as opiniões

(357)

160 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Parcel was never delivered putting us…

Parcel was never delivered putting us in a difficult position. Had to source raw food locally. Not easy. Used DPD delivery which was useless. I believe driver was part of a parcel scam. Was signed for in a completely different city by a stranger. The picture showed multiple parcels on the table!

7 de agosto de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

We’re very sorry to hear about your experience. We completely understand how difficult and frustrating it must have been to be left without your delivery, particularly when sourcing raw food locally isn’t always easy.

This is certainly not the delivery experience we expect for our customers. We take delivery issues seriously, and we’re sorry that the information and proof of delivery provided by the courier caused further concern.

We sincerely apologise for the inconvenience and frustration caused.

Classificada 1 em 5 estrelas

Called the support to explain a problem…

Called the support to explain a problem with order and in the mid explaining the issue the lady just hang up. Tried to call again and they stopped answering.
Called before 1 pm. Is this how you treat all your customers?

Update: After 20 minutes email came that only 1 email per household can be registered. Okay, that would be resolved at the spot if the lady would not hang up and just explain that. But instead I was treated like a garbage...

7 de agosto de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

We’re sorry to hear that you felt disappointed with your experience and we appreciate you taking the time to share your feedback.

We would like to clarify that we did not intentionally end the phone call. During the conversation, the line disconnected while we were still speaking, and when the call came through again there was no response from the other end despite us answering. A further call attempt was made shortly afterwards, but our team member was already dealing with another customer at that moment.

As soon as we were able to, we contacted you by email to explain that our policy allows one Purrform account per household and to help resolve the duplicate account issue. We appreciate that this could have been frustrating and we’re sorry that the situation gave the impression that we did not want to help.

We always aim to provide a helpful and respectful service to every customer, and we’re pleased that we were able to clarify the matter.

Classificada 5 em 5 estrelas

My 2 cats Lotty and Nickos

My 2 cats Lotty and Nickos, loves purform, they have only ever eaten this from kittens, they are both 1 year old now, and are thriving. You know what you are feeding your cats with Purform, unlike shop bought cat food all fish derivatives, not what it says on the box. I've been trying them on the steamed food and they were not sure at first but they seemed to be getting used to it now, purform is more expensive but as long as I can afford it, hopefully for the rest of there lives I will feed Lotty and Nickos, on Purform thank you I have two healthy active cats

6 de agosto de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for taking the time to leave such a lovely review! We're delighted to hear that Lotty and Nickos have been enjoying Purrform since they were kittens and that they're now thriving as healthy, active one-year-olds.

It's wonderful to know how much you appreciate the quality and transparency of our ingredients. We're also pleased to hear they're starting to enjoy the steamed range too—it's quite common for cats to take a little time to adjust to something new!

Thank you for choosing Purrform and for trusting us with Lotty and Nickos' nutrition. We really appreciate your support and look forward to being part of their journey for many happy, healthy years to come.

Classificada 5 em 5 estrelas

Top quality products

For the 1st time in ages I've received my delivery on the nominated date. Think the chosen courier was the reason. So hope it goes back to being this way again. The best complete supplement out there. Would 100% recommend trying. Very secure packaging too.

4 de agosto de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your fantastic 5-star review!

We're delighted to hear that your latest delivery arrived on your chosen date and that you had a positive experience with the courier. We understand how important reliable deliveries are, and we're pleased everything went smoothly this time. We'll continue working hard to provide this level of service consistently.

It's also wonderful to hear your kind words about our Complete Supplement. Knowing you consider it the best on the market and would recommend it to others really means a lot to us.

Thank you as well for mentioning our secure packaging. We put a great deal of care into ensuring our products arrive in the best possible condition.

We truly appreciate your support and look forward to continuing to provide you with both quality products and reliable service.

Best wishes,

The PurrForm Team

Classificada 3 em 5 estrelas

Website not working and poorly thought out changes

Been a customer of the product since 2017 and have seen the website and payment mechanism change quite a lot.

Our last order was via the website using our iPad and a normal browser. The performance of the Purrform website was nothing short of shocking - it was incredible slow and quite a few time we were about to abandon the order because it was simply too painful waiting for a response. It wasn’t our internet broadband speed as we have full fibre which was running 160mb it was definitely the Purrform website. There have been more ‘issues’ since the company was bought by its present owners where changes to the website have clearly not been thought out or properly tested

29 de julho de 2026
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logótipo da Purrform

Resposta da Purrform

Hi Peter,

Thank you for taking the time to leave your review and for being a loyal Purrform customer since 2017. We really do appreciate your continued support.

We're very sorry to hear about the difficulties you experienced when placing your recent order. That certainly isn't the experience we want our customers to have.

We have recently made a number of changes to our website to improve the overall customer experience. While these updates have been working well for the vast majority of customers, we appreciate that there may still be some issues affecting certain devices or browsers, and your feedback is extremely valuable in helping us identify them.

If you haven't already done so, we'd be grateful if you could let us know which browser and iPad model you were using, as this will help our developers investigate further.

Thank you again for bringing this to our attention. We are continually working to improve both our website and our customers' experience, and we hope your next visit is a much smoother one.

Classificada 5 em 5 estrelas

My two Maine Coons were fed Purrform by…

My two Maine Coons were fed Purrform by Breeders. I have continued this and they are now 3 years. Their is favorite is Rabbit. Company is very reliable as somebody who picks hers up from Purrform I find the ladies in the office absolutely lovely.
I am also very please that certain Pet Shops now sell these products
I use one tub a day

3 de agosto de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that your Maine Coons have been enjoying Purrform since they were kittens and that Rabbit remains their favourite! It's lovely to know that you've continued with us over the years and that our products have become such an important part of their diet.

We're also very pleased to hear your kind words about our team. We always aim to provide helpful and friendly service.

Thank you again for your continued support and for choosing Purrform for your cats. We truly appreciate it.

Classificada 5 em 5 estrelas

Bengal kitten

I have a Bengal kitten and have now ordered my second lot of Purrform kitten food. He loves it and quickly clears the dish. I use small plastic tubs to create the correct portion and refreeze so it’s convenient to take out small batches for the fridge. His litter tray is not smelly and the raw food clearly suits him.

30 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for sharing your lovely feedback.

We're delighted to hear that your Bengal kitten is enjoying Purrform and that he is happily clearing his bowl! It's great to know that you have found a portioning routine that works well for you and makes feeding convenient.

Thank you again for choosing Purrform and for your continued support. We hope your Bengal kitten continues to enjoy his meals!

Classificada 5 em 5 estrelas

My ferret loves Purrform

My ferret loves Purrform. Lots of variety in flavours and treats and always good availability.
I had one order where an incorrect item was sent, and getting this replaced was really easy. Customer service is great and quick to reply and orders are sent in a great box which our ferret loves to play and sleep in.

1 de agosto de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your lovely 5-star review!

We're delighted to hear that your ferret is enjoying Purrform, and it's great to know that the variety of flavours and treats has been a hit. We're also pleased that we were able to resolve the incorrect item quickly and make the replacement process easy for you.

We love hearing that our boxes are getting a second life too — it's wonderful that your ferret has found a new use for the packaging!

Thank you again for your kind words and for choosing Purrform. We really appreciate your support.

Classificada 5 em 5 estrelas

Greetings, from Steve and Monty

Greetings, loyal servants of PurrForm.
We are Lord Monty and Sir Steve, 16-week-old kittens and full-time food critics.
When we first arrived at our new palace, our humans kept serving us supermarket kitten food. We gave it a thorough evaluation...
Sniff.
Judgemental stare.
Walk away.
Honestly, we couldn't understand why they kept offering it.
To her credit, our human mum took the hint and started making our meals from scratch. We absolutely approved – they were delicious! Unfortunately, she kept saying things like, "I don't know if they're getting everything they need," and looking worried. Apparently being a kitten nutritionist is harder than it looks.
Then... the PurrForm Kitten Trial Pack arrived.
Well.
Let's just say our staff have never known peace since.
The second we hear that little POP! as the lid comes off, we're there. Doesn't matter if we're asleep, climbing the curtains, ambushing each other, or pretending we don't care... we come charging into the kitchen at full speed.
We've gone from nibbling like delicate little princes to eating THREE TIMES as much. Our bowls are licked so clean the humans barely need to wash them. You're welcome.
And the rabbit recipe...
Whoever invented that deserves a lifetime supply of dreamies and unlimited chin scratches. We are OBSESSED. We would happily write sonnets about rabbit if we knew how to hold a pen.
These days we eat like royalty, have shiny coats, loads of energy (our humans might say too much energy at 4am...), and Mum can finally relax knowing we're getting everything growing kittens need.
So thank you, PurrForm, for rescuing us from the culinary disappointment of supermarket dinners and turning us into the tiny food enthusiasts we were always destined to be.
Now, if you'll excuse us, we think we just heard a lid pop...
🐾 Five enthusiastic paws from Monty & Steve.
(We know that's technically impossible, but we're kittens. We make the rules.)
P.S. Mum says thank you too. Apparently she's very grateful she no longer has to second-guess whether she's feeding us properly. We suppose she deserves a little credit... after all, she did have the excellent judgement to order PurrForm.

30 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for this wonderfully entertaining review, Monty and Steve (and of course Tanya)!

We have to say, your food critic skills sound very impressive for two little kittens! We're delighted to hear that the Purrform Kitten Trial Pack received such a glowing review and that the Rabbit recipe has earned a special place in your royal hearts.

It’s fantastic to hear that you’re both enjoying your meals, growing well, and keeping your humans on their toes (especially at 4am!). We know how important it is for kitten owners to feel confident that their little ones are getting everything they need, so we're especially pleased that Tanya can now relax knowing you’re enjoying a complete and balanced diet.

Please keep up the important work of bowl inspection, curtain climbing, and general kitten mischief. We look forward to hearing more from Lord Monty and Sir Steve in the future!

Five paws approved from us too. 🐾

Thank you again for choosing Purrform!

Classificada 5 em 5 estrelas

On recommendation

Been feeding my Main Coon cat Purrform for over a year now. I purchased on recommendation from my daughter and son-in-law, who feed their boy on it as well. He can be fussy, but they both love rabbit with ox heart. Tried everything else on the menu, but had some waste from other flavours. The quality is great and it has everything they need for a balanced diet. He loves the complementary rabbit chunks raw treats; whilst she prefers the ox heart.
Ordering process is super easy and delivery is really fast.

20 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your wonderful review! We're delighted to hear that your Maine Coon has been enjoying Purrform for over a year, and that a recommendation led you to us.

It's great to know you've found his favourite flavour in Rabbit with Ox Heart, and that the complementary rabbit chunks and ox heart treats are such a hit too. Every cat has their own preferences, so we're pleased you've found the combinations that work so well for them both.

We're also delighted that you've found the ordering process easy and the delivery fast. Thank you for taking the time to share your experience and for choosing Purrform to feed your cats.

Classificada 5 em 5 estrelas

I made my own raw food for my Bengals…

I made my own raw food for my Bengals because the breeder said it was best for them. I added taurine and other vitamins, but a trip to the vet revealed I wasn't adding enough taurine, so I was told to buy cat food. I tried other brands, but my cats threw up and turned their noses up. They absolutely love Purrform, and after four weeks, they have an extra spring in their step and are so happy. It's a great product with good variety and is easy to store in compact tubs, with super delivery service. No subscription. I wish I had fed them this from the start. Excellent 5 stars from our family.

19 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for taking the time to share your experience. We're delighted to hear that your Bengals have taken so well to Purrform and that you've noticed such a positive difference in their energy and wellbeing.

It's great to know that you found a food they truly enjoy after your previous challenges, and we're pleased that the variety, convenient packaging, and delivery service have all met your expectations too.

Thank you for choosing Purrform and for your wonderful 5-star review. We're so happy to be part of your cats' journey, and we wish your beautiful Bengals many more years of health and happiness!

Classificada 5 em 5 estrelas

The Best Cat Food

I’ve been feeding Purrform to my cats for many years now, starting with Bella, who’s very sadly no longer with us.

We’d tried a variety of different raw cat foods, but she really didn’t take to them. Then we found Purrform, and loved that they focused completely on cats.

Other raw food companies seemed to offer their raw cat food as an afterthought to their dog food, and didn’t always get that cats are quite different, so their nutritional needs are too.

When Polly came along nearly 8 years ago now, I offered it to her too. Her favourite is rabbit with bone and ox heart. She’s very very healthy, fit and happy!

11 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your wonderful review, Jean.

We're delighted to hear that Purrform has been a favourite for both Bella and Polly over the years. It means a great deal to us that you recognised our focus on creating a nutritionally appropriate raw diet specifically for cats, and we're so pleased it made such a difference.

We're very sorry to hear about Bella's passing, but it's lovely to know that Polly has continued to thrive on her favourite Rabbit with Bone & Ox Heart. Hearing that she's healthy, fit and happy is exactly what we strive for.

Thank you for your continued support and for taking the time to share your experience. We truly appreciate it and hope to keep Polly enjoying her favourite meals for many years to come.

Best wishes,

The Purrform Team

Classificada 5 em 5 estrelas

My cat absolutely loves the rabbit…

My cat absolutely loves the rabbit pouches. Excellent delivery and ease of ordering. Thank you

9 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your wonderful 5-star review, Margaret!

We're delighted to hear that your cat absolutely loves the Rabbit Pouches. It's also great to know that you found the ordering process easy and that your delivery arrived smoothly.

We really appreciate your kind words and your support. Thank you for choosing PurrForm, and we look forward to keeping your cat happy with many more delicious meals!

Classificada 5 em 5 estrelas

My kitten is loving the food

My kitten is loving the food. Delivery is on time.

7 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your lovely review!

We're delighted to hear that your kitten is loving the food and that your deliveries are arriving on time. It's wonderful to know we're helping give your little one the best start.

Thank you for choosing Purrform, and we look forward to continuing to keep your kitten happy and well-fed! 🐾

Classificada 5 em 5 estrelas

Great quality food

Great quality food, well packaged delivery maintaining the frozen food even in the extreme temperatures. Friendly and helpful customer service

3 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you're happy with the quality of our food and that it arrived safely frozen, even during the recent hot weather. Our team works hard to ensure every order is packed carefully, so it's great to know this made a difference.

We're also really pleased that you've had a positive experience with our customer service. Your kind words mean a lot to the whole team.

Thank you for choosing Purrform and for taking the time to share your feedback. We hope your cats continue to enjoy their meals!

Classificada 5 em 5 estrelas

Excellent product

Excellent product, price and delivery with contents well packed. Would highly recommend.

3 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that you were pleased with the quality of our products, our pricing, and our delivery service. It's also great to know that your order arrived well packed.

Thank you for your recommendation – it really means a lot to us. We appreciate your support and look forward to serving you again in the future.

Classificada 5 em 5 estrelas

Excellent quality of food

Excellent quality of food , have been using for a few years now . My two cats love the Farmed Rabbit with bone and Ox Heart and the Quail and farmed rabbit . I had never fed any of my previous cats raw food before. But would definitely recommend. Great delivery service and easy to order online .

4 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your wonderful review and for being a loyal Purrform customer over the years.

We're delighted to hear that your cats are enjoying the Farmed Rabbit with Bone & Ox Heart and the Quail & Farmed Rabbit recipes. It's especially rewarding to know that your first experience feeding a raw diet has been such a positive one.

We're also pleased that you've found our online ordering process straightforward and our delivery service reliable.

Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support and look forward to continuing to provide your cats with food they love.

Classificada 4 em 5 estrelas

Customer service good and food seems…

Customer service good and food seems good. Delivery by DPD as expected - careless. Courier left the food in the Sun instead of putting it, as requested, in the shed right next to my front door.
Newly introduced, one of my cats is eating the raw food and she is happy.
The other started eating a little, then appeared to lose his appetite for all food. We shall see what happens next. If he had also responded well, I would have awarded 5 stars. Hoping that it has not upset his digestion.
They were eating Bella&Duke but I decided to switch company because the D.P.D. couriers kept damaging the cartons.
I am ordering the small, soft sachets from Purrform that come double packed, so are less likely to be damaged by careless handling.
I do believe raw is best. My two active, outdoor cats have been very healthy on various brands of raw food since kittens and are now 10 years of age.

4 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you for taking the time to leave us a review, Kay.

We're pleased to hear that you've had a good experience with our customer service and that one of your cats is already enjoying the food. We hope your other cat settles into the change soon. As with any dietary transition, some cats can take a little longer to adjust, so introducing the new food gradually over several days can often help.

We're sorry to hear about your experience with the DPD driver leaving your parcel in the sun rather than in your designated safe place. That's certainly not the service we expect, and we appreciate you bringing it to our attention.

It's lovely to hear that your cats have thrived on a raw diet for so many years, and we hope our food continues to support their health and wellbeing.

Thank you again for your feedback and for choosing Purrform.

Classificada 5 em 5 estrelas

Great as usual

Order arrived on the date requested and in full. Kittens love the food and never leave any

2 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you so much for your wonderful 5-star review!

We're delighted to hear that your order arrived on your requested date and that everything was received in full. It's even better to know your kittens love the food and never leave any behind – that's exactly what we like to hear!

Thank you for choosing PurrForm, and we look forward to keeping your kittens happy and well-fed for many years to come.

Classificada 5 em 5 estrelas

We have used Purrform for many years…

We have used Purrform for many years and wean our kittens on the weaning paste which they love and it makes the weaning process very easy, our adult cats have Rabbit & Ox Heart.
The quality of the product is excellent and the cats agree !
Caroline Coppola
Fergan British Shorthairs

1 de julho de 2026
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thanks so much, Caroline, for your wonderful 5-star review and for trusting Purrform over the years.

We're delighted to hear that our Weaning Paste has made the weaning process so easy and that your kittens love it. It's also fantastic to know your adult British Shorthairs are thriving on the Rabbit & Ox Heart recipe. Hearing that both you and your cats appreciate the quality of our products means a great deal to us.

Thank you for your continued support and for choosing Purrform for your beautiful British Shorthairs. We truly appreciate it! 🐾💙

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