Ordered a car seat that was on back order. Emma was great at keeping me up to date when I asked for the lead time. Just over a week after ordering the car seat arrived. Would definitely recommend... Ver mais
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Leia as opiniões dos outros
Perfect shop for anyone looking for baby bits! We have bought almost every one of our nursery accessories, furniture, the pushchair from Pushchair Expert! The products are amazing, the staff are so fr... Ver mais
have asked to return an unopened pram bundle bought less than 30 days ago, as their refund policy states, I am entitled to a refund. Only to be told I cannot after 14 days ! And can only get store cr... Ver mais
I cannot speak highly enough about Pushchair Expert. I found them whilst browsing for a Travelling System as my contribution towards my first grandchild and knew that we wanted quality as we... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Prams, Pushchairs, Car Seats and more from the UK's number one Pushchair Review Experts. We bring our unrivalled knowledge to selling pushchairs and car seats. We also sell nursery furniture, baby carriers and much more besides.
Informações de contacto
Unit 24, King Street Industrial Estate, PE6 9NF, Peterborough, Reino Unido
- 01778 562806
- hello@pushchairexpert.com
- pushchairexpert.com
4,2
Bom
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sent incorrect items
Sent incorrect items. Now not responding. Still awaiting refund.
9 de abril de 2024
Resposta da Pushchair Expert
Hello, I am sorry to hear that there was an issue with your order. Could I please ask you to contact our support team at customer.service@pushchairexpert.com and we will look into this as a matter of urgency.
After a little mixup
After a little mixup, the pram was delivered.Great customer service, would definitely order again, thank you
22 de março de 2024
Resposta da Pushchair Expert
Thank you Michelle we really appreciate the feedback. We always work hard to ensure our service is as good as possible so this is lovely to hear.
Such a good price
Such a good price, compared to other suppliers. Received the day after ordering.
Excellent service. Thank you
27 de fevereiro de 2024
Resposta da Pushchair Expert
Thank you Steven, we appreciate you taking the time to leave us feedback and glad you had a great experience shopping with us!
Very easy all round pleasure to buy from
13 de fevereiro de 2024
Expert knowledge from colleagues and…
Expert knowledge from colleagues and very quick delivery
12 de fevereiro de 2024
False advertising
Bought a car seat with next day delivery, got an email following morning saying the price was wrong on the website and offered me “ a price match “ that was more expensive than other websites.
Refund takes 3-5 working days ?? When It wasn’t my fault and I paid immediately for the car seat. I got an apology for the inconvenience, thanks but that means I would never shop on your website or shop again, and I would mention this experience to my friends and relatives to make sure they are aware too
12 de fevereiro de 2024
Opinião espontânea
Can't fault them
Can't fault them, the buying process was easy and the shipping was super fast
3 de janeiro de 2024
Great service
Great service. Product in stock when difficult to find elsewhere. Order arrived quickly and reasonably priced. Very pleased, thank you!
13 de dezembro de 2023
Great service
11 de dezembro de 2023
Quality product.
Quick delivery, and a quality product - will make a lovely momentous to treasure.
25 de novembro de 2023
The most amazing service
The most amazing service. Ordered around lunchtime one day and package arrived following day xx
6 de novembro de 2023
Resposta da Pushchair Expert
Thank you Alison for your 5-star feedback we really appreciate it! So glad to hear you had a fantastic experience shopping with us and that your order arrived quickly! Hope to see you back again soon!
Fast delivery and excellent baby gate
5 de novembro de 2023
Resposta da Pushchair Expert
Thank you so much for your 5 star feedback! We are glad to hear you love your new baby gate and thank you for shopping with us! Hope to see you again soon!
Still not received my item
21 de outubro de 2023
Resposta da Pushchair Expert
Very sorry to hear this Christopher, please do not hesitate to contact our support team who will of course look into this for you quickly.
Great service
Web site easy to use and was called the following day to say order was ready to collect
11 de outubro de 2023
Resposta da Pushchair Expert
Thank you Victoria! We work hard to keep our website as easy as possible so glad to hear you enjoyed shopping with us! Hope to see you back again soon!
Super quick delivery and product as…
Super quick delivery and product as described.
6 de outubro de 2023
Resposta da Pushchair Expert
Thank you for your kind feedback! We are so glad to hear that you had a great experience shopping with us and hope to see you again soon!
Good customer service
We ordered a learning tower for our granddaughter. Our first order was damaged on delivery. My email regarding this was dealt with promptly and efficiently and we are now very pleased with our purchase.
13 de outubro de 2023
Resposta da Pushchair Expert
Thank you so much for your 5 star feedback we really appreciate it! So glad to hear that we managed to resolve your issue with the learning tower, and hope you are enjoying the new one!
be aware of this company as it defraud…
be aware of this company as it defraud company, try to return a item bought from them but they said the company has been close.
10 de julho de 2023
Opinião espontânea
Resposta da Pushchair Expert
Hello Jody, we are very sorry to hear you were not happy with our service on this occasion. To clarify the pushchair expert website is currently in handover from one company to another, it is not closing down. I believe from looking at order details that you were outside of your return window when contacting us but if you believe this not to be true then please do email our support team and we will gladly assist you.
Excellent customer service, very responsive
I ordered a buggy online and was kept up to date with dispatch and delivery and it was delivered within days of being ordered. There were some complications which were partly my fault, but Dan in customer service was an absolute star and sorted everything out for me without any trouble. He was extremely responsive and kept me up to date with what was happening - I was really impressed with the customer service he provided.
19 de maio de 2023
Opinião espontânea
Really dishonest company
Really dishonest company. They knew my review about how awful they are was true and even though I provided my order number tried to get it taken down. I provided all the evidence that my review was true just how shockingly bad they are.
Don't believe the good reviews. They are awful. Shop elsewhere.
4 de maio de 2023
Opinião espontânea
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