Py-Luxury Opiniões 

72
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a Tudor black bay 41mm, I received it in 9-10 days and was happy with the purchase, the watch keeps excellent time and the power reserve is also very good, my only complaint is the movement is... Ver mais

Classificada 5 em 5 estrelas

Vast selection to choose from with detailed descriptions of each watch and multiple photographs. Easy payment which was promptly responded to once it hit their account. After a short delay a photograp... Ver mais

Classificada 1 em 5 estrelas

After sales service was terrible. The watch lost its rotor and there was no help just a suggestion to but some screwdrivers and do it myself. The watch in question is a Richard Mille replica.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very responsive support team and this watch is beautiful! You won't be able to tell the difference. The time is still spot on 24 hours after arrival. After waiting on Rolex for 7 months for the same w... Ver mais

Informações sobre a empresa

  1. Relojoaria

Escrito pela empresa

Py-Luxury offers premium 1:1 replica watches, custom made solid gold watches with exclusive quality. Experience affordable elegance with unmatched quality and style. Share your feedback on Trustpilot!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

72 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(72)

54 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Tudor black bay,great purchase

Ordered a Tudor black bay 41mm, I received it in 9-10 days and was happy with the purchase, the watch keeps excellent time and the power reserve is also very good, my only complaint is the movement is quite noisy.

14 de setembro de 2026
Classificada 5 em 5 estrelas

Really great company

Really great company. They do what they say they’re gonna do. They always text right back and comunucate. I’m very pleased. It’s my 3rd purchase.

13 de setembro de 2026
Classificada 5 em 5 estrelas

Very impressed with the communication

Recently ordered a Daytona from Py-Luxury and I’m honestly blown away by how well they communicated with me throughout the order. Everything was super easy and transparent.

I’m already looking at another watch, the green-dial Datejust, and I’m thinking about ordering soon. Just wanted to give you guys a heads-up. Great experience so far!

20 de agosto de 2026
Classificada 3 em 5 estrelas

Ghosted by PY Customer Service

I purchased a Panerai Submersible Quarantaquattro Bianco PAM1226 White Dial Blue Rubber Strap Replica 1:1 VSF 44mm × 1 with the box and papers in February of this year. Initially I was very impressed. Shipping was reasonable, didn't take forever to arrive. The watch was quite nice indeed. The box came complete with the tool and an extra strap (for use with the folding deployment buckle). I wore the watch out to dinner a few times and to a family function. Looked great until I notices that one of the bezel markers had fallen off. I reached out to PY several times beginning on the 22nd of May, and no response whatsoever. No customer service at all. If this was one of those crummy replicas that you can get on etsy for 200 bucks, I would just let it go, but I purchased a watch from PY Luxury who is said to use the best factories to create their 1:1 replicas. I am hoping that PY gets back to me but 10 days and 3 emails asking for help, I doubt it. If this changes and they do reach out I will certainly update this review. But, certainly beware purchasing a watch from Py.

Follow up, PY just responded to my email, apologized for the delayed reply. They have offered to get me a replacement bezel. However the watch is currently out of stock, so they could not guarantee when it would deliver. They also offered me a discount on a new order. So, promising feedback. Upgrading from a 2 star to a 3 star.

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication and fast shipping

Great communication and fast shipping. The only downside is I placed my order the day before the Chinese New Year so it took a little longer to receive my order than usual. 10 out of 10, will be purchasing again! I've had my watch for a month now and am extremely satisfied!

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The purchasing process was excellent

The purchasing process was excellent. Good communication throughout the process. The purchase of the watch took a bit longer than anticipated but this might have been due to availability or making of watch. The International shipping was excellent and had no issues receiving merchandise. Quality of watch looks excellent. Would confidently purchase again.

11 de março de 2026
Classificada 5 em 5 estrelas

Impressive Quality and Communication

I received a beautiful watch today from PY Luxury. Do not hesitate to use PY Luxury. Yes, there is an increased cost but you will be rewarded for their work. They identify the best manufacturing facilities for your watch and ensure that the quality of what you receive is nothing but the best. I must say that I am very impressed with what I received. All my messages were answered within a day. I received my package within 7-10 days after ordering.

11 de março de 2026
Classificada 5 em 5 estrelas

The watch quality is terrific

The watch quality is terrific. Absolutely beautiful watches. I have made 4 purchases and will make more.

Thank you for great quality, service and pricing.

Looking ahead to my next purchase.

Thank you!!!

7 de março de 2026
Classificada 5 em 5 estrelas

Received in Germany

Sehr saubere und schnelle Kommunikation über WhatsApp. Ich habe die Ware innerhalb von 10 Tagen nach der Bezahlung erhalten (UPS). Qualität hervorragend! Werde erneut bestellen!

24 de fevereiro de 2026
Classificada 1 em 5 estrelas

After sales service was terrible

After sales service was terrible. The watch lost its rotor and there was no help just a suggestion to but some screwdrivers and do it myself.

The watch in question is a Richard Mille replica. There is no such qualified person. Richard Mille uses proprietary screws which non-Mille watchmakers do not carry.

I note I didn't expect immediate attention but did expect some assistance given the watch was in my possession for a month before it broke.

The watch has also completely stopped working. I guess it's a warning to all to remember that ultimately these are fake watches that breach copyright and so one can't expect anything good.

5 de janeiro de 2026
logótipo da Py-Luxury

Resposta da Py-Luxury

Dear Stavros,

We’re sorry to hear about the issue and we appreciate your feedback.

As we serve customers worldwide, immediate in-person repair is not always feasible. For mechanical matters such as a loose rotor, the most practical and fastest solution is to have the watch inspected by a qualified local watchmaker. These adjustments are typically straightforward and can be resolved quickly at a local service shop.

However, if local service is not available or cannot resolve the issue, you can send the watch back to us, and we will support you to fix the problem.

Best Regards,
Py-Luxury Support Team

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