Ordered a Tudor black bay 41mm, I received it in 9-10 days and was happy with the purchase, the watch keeps excellent time and the power reserve is also very good, my only complaint is the movement is... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Vast selection to choose from with detailed descriptions of each watch and multiple photographs. Easy payment which was promptly responded to once it hit their account. After a short delay a photograp... Ver mais
After sales service was terrible. The watch lost its rotor and there was no help just a suggestion to but some screwdrivers and do it myself. The watch in question is a Richard Mille replica.... Ver mais
A empresa respondeu
Very responsive support team and this watch is beautiful! You won't be able to tell the difference. The time is still spot on 24 hours after arrival. After waiting on Rolex for 7 months for the same w... Ver mais
Informações sobre a empresa
Escrito pela empresa
Py-Luxury offers premium 1:1 replica watches, custom made solid gold watches with exclusive quality. Experience affordable elegance with unmatched quality and style. Share your feedback on Trustpilot!
Informações de contacto
349 Vũ Tông Phan, Khương Đình, 100000, Hanoi, Vietname
- +84976342394
- pygroupglobal@gmail.com
- pyluxury.com
4,5
Excelente
72 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DO NOT BUY A WATCH HERE
They sent me the watch, and it immediately had issues and now is not working at all.
I have attempted to contact them 4 times with no response what so ever.
11 de fevereiro de 2026
Resposta da Py-Luxury
Dear Henry,
We sincerely apologize for your experience and understand how frustrating this must be.
During the Lunar New Year holiday in Vietnam, our support response time has been slower than usual. However, we never ignore customer requests and we take every product issue seriously.
All watches are carefully inspected before shipping. If your watch has any malfunction, we will absolutely resolve it under our service policy. Please contact us again via email or WhatsApp with your order details so we can prioritize your case immediately.
At Py-Luxury, customer trust and after-sales support are our top priorities. We are committed to making this right for you.
Thank you for your patience.
Best regards,
Py-Luxury Support Team
Great transaction as always
Great transaction as always! 3rd order and will be back. Great watch, prompt communication!
8 de fevereiro de 2026
Very satisfied with the quality of the…
Very satisfied with the quality of the watches I purchased will definitely buy more
4 de janeiro de 2026
Heads up people, slow shipping
Heads up people, shipping is taking a few weeks now, and at no fault of PY. My questions about everything were answered every time i asked.
Be patient! I know, it's tough...
The correct watch finally arrived and it is stunning, functions perfectly.
I'll be back for more.
17 de janeiro de 2026
great product
10 de janeiro de 2026
the watches came with no case and were…
the watches came with no case and were much worse quality than i was expecting
10 de janeiro de 2026
Resposta da Py-Luxury
Hi Luke,
Thank you for sharing your feedback. We’re genuinely sorry to hear that the product did not meet your expectations.
Regarding the case: our watches are shipped without the original box unless the customer specifically requests it. This is clearly stated on our product page, and the decision is often made to reduce shipping risks and costs during international delivery.
In terms of quality, the watches we sell are among the highest-grade versions currently available in this segment, using premium materials and movements. However, we also understand that expectations can vary depending on personal standards and prior experiences.
We take all feedback seriously and would be happy to review your case in detail. Please feel free to contact us directly at customerservice@pyluxury.com so we can find a fair solution for you.
Best regards,
Py-Luxury Team
Wonderful experience and the quality is…
Wonderful experience and the quality is amazing!! Thank you
7 de janeiro de 2026
Just as good as the real thing
Very responsive support team and this watch is beautiful! You won't be able to tell the difference. The time is still spot on 24 hours after arrival. After waiting on Rolex for 7 months for the same watch that may never arrive, Py-Luxury took only two weeks to deliver one to my door. Thank you for including a screwdriver as two links had to be removed from the bracelet and now it fits perfectly.
6 de janeiro de 2026
Watch purchase
The watch that I received was exactly as I had requested. I am very happy with this transaction.
26 de dezembro de 2025
Reverso
very truthful product to the picture in the catalog. Very high quality finish as well, and 99% lookalike the original
10 de dezembro de 2025
The information provided was accurate
The information provided was accurate, product quality great and the website provided information that was educational.
15 de dezembro de 2025
Probably not your fault but shipping is…
Probably not your fault but shipping is very slow. Also I wasn’t aware of the tariff charge by UPS until after the item was shipped. Otherwise I am very satisfied with the response from your agent. Nice watch.
10 de dezembro de 2025
Great Product!
I purchased two watches from Py-Luxury and they were both fantastic, both looked and operated exactly as advertised. They were transparent with shipping and tracking information, and received everything in time for Christmas presents. Will definitely be utilizing them again
1 de dezembro de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.