The most useless customer service i have ever come across in years! Trying to talk to a human being is impossible! Just automated AI jargon. I cannot return an item that is too small as they did not s... Ver mais
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Leia as opiniões dos outros
Ehrlich gesagt freue ich mich, dass es P&Q nicht nur online gibt! Zu meiner persönlichen Freude gibt es diesen Store auch leibhaftig vor Ort!! Die Frauen sorgen immer wieder dafür, das es im Store n... Ver mais
Found trainers that are out of stock everywhere else on Queens. I was able to use a discount code (even better) and despite the £6 delivery fee I am delighted with the service I have received. They we... Ver mais
Fabulous first time experience- highly recommend! Ordered some flip flops by The North Face on 8th October and had immediate confirmation and tracking emails throughout. I was nervous given so... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re Queens, bringing you the best of the fashion world and the latest trends. Since 2021, we’ve been part of the Footshop family, offering complete outfits from head to toe in one place. Every day, we bring you inspiration through leading influencers, social media, and of course, our website, where over 18,000 products are waiting for you in stock. In our extensive range, you’ll discover a wide selection of brands such as Nike, adidas, Puma, Vans, Reebok, Asics, New Balance, The North Face, Patagonia, Birkenstock, Veja, and many more. Whether you prefer minimalist pieces or something more striking, we have something for everyone.
Informações de contacto
Prague, República Checa
- hello@queens.global
- queens.global
3,1
Aceitável
263 opiniões
Respondeu a 20% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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As pessoas também visitaram
Ik krijgt mailtjes van het bedrijf die…
Ik krijgt mailtjes van het bedrijf die de pakketten verzend dat ik hem binnen krijg tussen een bepaalde tijd. Alleen komt mijn pakket steeds maar niet binnen heel vervelend dus. Terwijl je wel tussen die tijden dat het binnen kan komen thuis blijft zodat je het pakket kan aannemen.
16 de março de 2023
Resposta da Queens
Hello, thank you for the review, we apologize for any issues with the delivery of your parcel. According to the tracking, the package was delivered safely to the final destination on the 20th of March, so we believe you already have your order with you. :) Enjoy your new pieces and have a great day, Queens
Perfect
Honestly, amazing service! Loved how they sent the package all the way to the Netherlands. Received the package in about 3 days. The jacket I bought was in mint condition and properly packaged. I appreciated the quality service.
16 de março de 2023
Resposta da Queens
Hello, thank you for the feedback, we appreciate it and we hope to see you soon again! Have a great day, Queens
Top!
Vele negatieve reviews. Niet nodig. Binnen 5 werkdagen bestelling ontvangen. je kunt zelf kiezen of je het met GLS, DHL of PostNL wilt laten bezorgen. Via de mail krijg je een trackinglink waarmee je goed de weg van je pakket kan volgen. Ik ben erg blij met mijn bestelling!
4 de março de 2023
Resposta da Queens
Hello dear customer, we appreciate you feedback and we're happy about you positive experience with us! Hope you have a great day, Queens
Perfect condition thank you guys a lot.
22 de fevereiro de 2023
Resposta da Queens
Vielen Dank! Liebe Grüße, Queens - Team
Keine Schuhe sondern ein Desaster!
Queens an sich als Unternehemen ist ok. Versand ist ok. Das Produkt ist aber sehr schlecht. Es ist sehr unbequem, sogar nicht tragbar. Füße tun weh nach 20 min Tragezeit und es bilden sich sogar Rötungen. Das Material ist sehr schlecht. Innen haben sich nach 3 Tagen Tragezeit Fusseln gebildet. Material nicht luftdurchlässig, Füße fangen nach kurzer Zeit an zu schwitzen. Das Schlimmste: nach 5 Tagen normaler, keiner extremen Tragezeit sind die "Schnürsenkelhalter"(die weißen Bändel, wo die Schnürsenkel durchgehen) ZERRIßEN! Nun kann man weder die Schnürsenkel gescheit schnüren, noch sehen die Schuhe gut aus... Bin sehr enttäuscht, schlechteste Schuhe die ich je getragen hab. Würde niemandem weiterempfehlen, will mein Geld sofort zurück!
9 de março de 2023
Opinião espontânea
Resposta da Queens
Hallo, diese Situation tut uns natürlich leid und Sie haben das Recht die Schuhe zu reklamieren. Leider habe ich keine Email oder Anruf von Ihnen gefunden, somit haben Sie sich mit Ihrem Anliegen nicht direkt an uns gewendet und wir konnten somit diese Situation nicht klären. Ich sehe momentan auch, dass Sie die Schuhe noch nicht reklamiert/retourniert haben. Bitte schreiben Sie uns eine Email an hallo@queens.de, damit wir Ihnen mit Ihrem Anliegen helfen können. Freundliche Grüße, Queens-Team
Great choice and sales
Great choice and sales, quick parcel and nice service. My mail was answered with in a few hours, my package come in 2 business days - i will definitely shop there again.. and again... and again!!
22 de fevereiro de 2023
Resposta da Queens
Danke sehr! Liebe Grüße, Queens - Team
Mooie trui, geen terugbetaling bij retour
Mooie trui en snelle levering, alleen heb ik het pakketje terug gestuurd en sinds dien geen terugbetaling gehad. Dit is nu al 2 maand geleden. Heb er naar toe gemaild, maar nog steeds mijn geld niet teruggekregen.
(Hierna meteen een mail gekregen en geld teruggestord gekregen :))
28 de janeiro de 2023
Opinião espontânea
Resposta da Queens
Hello, thank you for the feedback. We apologize for the return complications - we are trying our best to solve the long delivery period with the carrier. We refunded you for the order today - please check your email inbox, where you can find more info along with a discount code for your next purchase. Best, Queens
Good service and good price
Good service and good price. The package was delivered quickly
23 de fevereiro de 2023
Resposta da Queens
Hello, thank you for the review, we love to hear this. Enjoy your new purchase and have a great day! Queens
Resposta da Queens
Vielen Dank! Liebe Grüße, Queens - Team
Goeie site!
I had never heard of this site. Being all the way from Czech republic i was a bit skeptical. Ordered shoes anyway and that went well! Of course not the next day, but within 5 days. Absolutely great! Would order again
14 de fevereiro de 2023
Resposta da Queens
Hi dear customer, thank you for the review, we're glad to hear your parcel was delivered to you quickly and safely. Looking forward to the next time! Have a nice day, Queens
Total begeistert!
Ich war erst skeptisch, ob es sich um Original Ware handelt, da die Preise einfach viel zu gut waren. Jetzt wo ich die Ware erhalten habe, ist diese Skepsis total verflogen und ich bin super happy. 100% Originale Ware zu einem MEGA Preis. Lieferung kam super schnell an. Ich bin total begeistert und werde ganz sicher auch in Zukunft wieder bestellen! Schön, daß es euch gibt, liebes Queens Team! 5 Sterne!!
19 de fevereiro de 2023
Opinião espontânea
Resposta da Queens
Ach, das freut uns sehr! :) Vielen Dank für diese Bewertung! Liebe Grüße, Queens - Team
Resposta da Queens
Danke sehr! Liebe Grüße, Queens - Team
Omdat het pakketje vanuit Tsjechië…
Omdat het pakketje vanuit Tsjechië moest komen was ik in het begin een beetje huiverig. Maar binnen 5 dagen lag het gewoon op de deurmat. Perfect!
3 de fevereiro de 2023
Total zufrieden
Total zufrieden! Schnelle Lieferung und Originale Ware 😍
Gerne wieder!!!!
1 de fevereiro de 2023
Resposta da Queens
Danke sehr! Liebe Grüße, Queens - Team
Great shoes!
Great shoes!
Delivery took a little longer than expected, but the shoes were exactly as hoped for...
18 de janeiro de 2023
Resposta da Queens
Hello, thank you for the review, enjoy your new pieces and we're looking forward to see you soon again! Queens
Super service and good Quick delivery.
12 de janeiro de 2023
Resposta da Queens
Hi, thank you for your review, hope to see you soon again! Queens
Schöne Schuhe zu besserem Preis als in…
Schöne Schuhe zu besserem Preis als in anderen Shops und normale Versandzeit
5 de janeiro de 2023
Resposta da Queens
Vielen Dank! Liebe Grüße, Queens - Team
Reliable and good products
Received the right products for a good price, with a quality delivery service. Delivery not 4 but 5 working days, but good information about the process.
13 de janeiro de 2023
Resposta da Queens
Hello, thank you for your feeback, we're happy to hear that! Queens
Good products and a quick delivery…
Good products and a quick delivery which was traceable for the entire proces
12 de janeiro de 2023
Resposta da Queens
Hello, thank you for the review, enjoy your new pieces and we're looking forward to the next time! Queens
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