Absolutely terrible service. DO NOT USE! Driver turned up late, did not help load the van and instead was on his phone, unloaded three pieces of furniture and then decided to return home as h... Ver mais
A empresa respondeu
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Absolutely terrible service. DO NOT USE! Driver turned up late, did not help load the van and instead was on his phone, unloaded three pieces of furniture and then decided to return home as h... Ver mais
A empresa respondeu
Good & efficient communication from start to finish. Drivers are easily contactable in case you have any queries. Fast & reliable. I will be using Quick Man & Van again in the future.
Andrii could not have been more professional, polite or helpful. Punctual and fully prepared, he worked fast but never rushed and always with due diligence. A pure pro. Would highly recommend and hope... Ver mais
Viktor was excellent. Communication was great from the start and throughout, driver arrived on time with all the equipment needed. Extremely polite, helpful and friendly. Would defuse again.
Quick Man and Van is a booking system designed to help customers meet Man and Van drivers at lowest prices. The Customers gets instant free quotes by searching Man and Van drivers in our system and they can book online the driver the desire.
11 Williams Court, Turners Hill, EN8 9FF, Cheshunt, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde em 48 horas
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Easy to book and communicate with (we needed to change the booking time a few days before). The driver was excellent - prompt, efficient, friendly and moved everything safely and securely. Would highly recommend.
Great service, the driver kept me informed of his arrival time etc and wouldn’t let me help carry stuff! Definitely recommend
Extremely helpful, polite, strong, careful and quick- would highly recommend
Excellent! Izuchukwu Okongwu arrived on time. He phoned and gave me his ETA before he arrived. He was very efficient, friendly and so helpful. I was trying to help him load things but he had it done in no time. He arrived at his destination, 100 miles away, in excellent time and quickly got the van unloaded and boxes stored in the garage. I cannot recommend him highly enough.
Polite. Efficient. Completed move within the time allotted. Highly recommend.
Happy and satisfied with my experience. The driver was excellent and the head office was quick in sorting out the communication issue with the 1st irresponsive driver confirming my move with a first tier supplier.
Great experience, easy to book and has reliable service
Excellent punctuality. Driver worked very hard loading and unloading. Very easy to book online with immediate communications with driver contact number. Would recommend. Worth the money for helping ease stress of moving day.
Driver was helpful and hardworking, treated my belongings with care and respect.
The company website is very easy to navigate and get exactly what you need. The prices are very reasonable and the service was outstanding.
Unprofessional behaviour from a support office manager. Instead of clearly explaining the situation, the communication was rude and inappropriate, and the issue was escalated unnecessarily. It also gives the impression of an abuse of position — behaviour typical of problematic staff who misuse authority when they have it. People with this approach should not be working in customer support, as it undermines trust in the platform.
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I consider it necessary to warn potential partners and customers. The dispute arose over £10. If management resorts to public personal remarks and an aggressive tone over such a sum, it raises a legitimate question as to what the reaction would be in a dispute involving £11 or more.
Such behaviour indicates an inability on the company’s part to take responsibility and resolve issues in a professional and mature manner, which raises serious concerns about its standards of engagement.

Resposta da Quick Man and Van
Drivers on time and good communication before and during, speedy, very polite and helpful
I booked a move with Quick Man and Van and the experience started with their driver, Craig, simply refusing to show up at the agreed time because he decided the job was not worth enough money for him. That left us stranded at the property with a strict time window and no help to move heavy furniture. We had specifically paid for loading assistance from 14:00, and instead we were forced to carry everything down three flights of stairs ourselves under pressure.
To their credit, they eventually sent a replacement driver who arrived around 3:20 and was helpful, but by that point the damage was done. The whole reason for booking a timed service with help was to avoid exactly this situation. Because their original driver did not turn up, we lost the service we paid for at the most critical part of the move.
What is most frustrating is the response from the company afterwards. They acknowledged that the driver refused the job and said they removed him from their platform, yet still refused any partial refund. Their position is that because a van eventually arrived and the transport was completed, they consider the booking fulfilled. That completely ignores the fact that we paid for manpower at a specific time and had to do that work ourselves.
The communication also required chasing, and the final outcome was a polite but firm refusal to take any responsibility beyond an apology. From a customer perspective, paying for a timed, assisted move and then having to haul furniture down multiple flights of stairs because their driver chose not to come is not an acceptable level of service.
I would not book with them again. Reliability at the agreed time is the whole point of using a moving service, and when that fails, a technical reading of the terms and conditions is not a fair solution.
Very easy to book, reasonable price and clear communication, good driver. I can definitely recommend
Professional and good value. Easy to book.
Great experience today. The gentleman who helped me move was very polite and made sure all my furniture was well-secured during transport. It’s hard to find such reliable service these days. 10/10
Professional, on time, helpful and friendly. Would hire again
This is simply a scam. I booked their service in advance, but the hour before the scheduled time, they told me it was cancelled. Now after more than one mouth, they have not sent me and refund.
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