Quick Man and Van Opiniões 

815
TrustScore: 4.5 em 5

4,4

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolutely terrible service. DO NOT USE! Driver turned up late, did not help load the van and instead was on his phone, unloaded three pieces of furniture and then decided to return home as h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good & efficient communication from start to finish. Drivers are easily contactable in case you have any queries. Fast & reliable. I will be using Quick Man & Van again in the future.

Classificada 5 em 5 estrelas

Andrii could not have been more professional, polite or helpful. Punctual and fully prepared, he worked fast but never rushed and always with due diligence. A pure pro. Would highly recommend and hope... Ver mais

Classificada 5 em 5 estrelas

Viktor was excellent. Communication was great from the start and throughout, driver arrived on time with all the equipment needed. Extremely polite, helpful and friendly. Would defuse again.

Informações sobre a empresa

  1. Empresa de transporte marítimo
  2. Serviço de correio

Informação fornecida por diversas fontes externas

Quick Man and Van is a booking system designed to help customers meet Man and Van drivers at lowest prices. The Customers gets instant free quotes by searching Man and Van drivers in our system and they can book online the driver the desire.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

815 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 71% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(815)

111 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Makes the stress of moving easier

The process of booking a driver was simple, instead of having writing an inventory, like many other man and van websites, you can just hire the van and man that you want by the hour. Extremely cost effective prices too, for the quality of experience that I had. Driver was on time, respectful and extremely efficient.

1 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service

If I could give 0 stars I would do, before booking read terms and conditions, broke things in my house costing me hundreds of pounds to repair and replace, refused to compensate me as never contacted them in 24 hours

After a reply it was reported on my side in 5 days not 7, your drivers will admit there faults if you asked them and there is evidence from the day that has not been altered

17 de julho de 2025
Opinião espontânea
logótipo da Quick Man and Van

Resposta da Quick Man and Van

Thank you for your feedback. We always encourage customers to carefully read the Terms and Conditions before booking - not because there are any surprises, but because our terms follow standard industry practices, particularly in relation to claims and insurance procedures.

In your case, the damage was reported 5 days after the booking ended. Unfortunately, this falls well outside the required 24-hour reporting window clearly stated in our terms. This isn’t an arbitrary rule - insurance companies require prompt notification in order for a claim to be valid. If the driver is not informed in time, they lose the ability to claim on their side too.

It’s also a matter of common sense: after several days, it's impossible to verify what happened, especially since only the customer has access to the property during that time. As extreme as it may sound, anything could happen in 5 days - and it would be unfair to hold someone responsible without clear, timely evidence.

We understand that damages are frustrating, but timely communication is essential to help us help you.

As for driver admitting the fault - we asked them and they said there was no damage caused by them.

Classificada 5 em 5 estrelas

Quick, efficient, respectful.

Driver arrived on time. He was friendly, respectful, efficient and careful with my belongings. The online booking system was easy to use, pricing transparent. I will use this service again and recommend 100%

22 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Five stars - excellent service!!

Amazing company, best one I've ever used. The drivers and customer service are exceptional and one of the best I've ever experienced. I will be using them again, highly recommended. A special shoutout to Mark who went above and beyond to accommodate my needs during a last minute unexpected change of circumstances. 5 stars!!

4 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

3 hours late, no apologies, thoroughly unpleasant

On 5 June I booked a van and a man for 4.5 hours starting at 11.30am on 15 June through Quick Van and Man to move my son’s possessions from Eastbourne to Tunbridge Wells. On 11 June the man I had carefully selected for his reviews called to say that he could no longer do the move but Quick Van and Man would supply a replacement.
At 11.30 on 15 June there was no sign of the van and calls to the driver went unanswered, at 11.45 I called the support line, the lady said she could source another van and man in an hour and I got an email to say my booking was changed to 12.50.
At circa 12.15 I got a call from the booked driver to say that he had lost his phone and was in London (so he could never had got to me for 11.30) and he would be with us in two hours, I got another email from support to say my booking was changed to 13.50. The support number went unanswered thereafter. The man eventually arrived at 14.30 in a very tired van with a broken rear door, no apologies for being 3 hours late!
I had shown on the booking form that the move was from a first floor to a first floor but in the event several people both ends helped to load and unload the van despite which the man grumbled that there was too much for one man and that I should have booked two men. In the event it only took 3 hours to load drive and unload compared to the 4.5 hours I had booked for, so what was there to complain about?
I suggested to the man that due to him being 3 hours late, which had caused a great deal of difficulty to me and my son as we had commitments that evening, and it only taking him 3 hours to do the move, that we shouldn’t pay him for the full 4.5 hours, no chance!
The man was unpleasant and unapologetic.
I sent a follow-up email to Quick Van and Man via their website, no response.
Do not use Quick Van and Man!

15 de junho de 2025
Opinião espontânea
logótipo da Quick Man and Van

Resposta da Quick Man and Van

Dear Bill
I am sorry about bad experience with the driver. Because the driver demonstrated to have an unprofessional conduct we decided to let him go so he will no longer serve any customers from our platform. Sorry for the inconvenience. Please see our email reply for more details.

Classificada 5 em 5 estrelas

The two-person team were excellent

The two-person team were on time, well prepared, careful, respectful and friendly. This was a much better option for me than the twice-as-expensive big companies that gave me cookie cutter estimates.

26 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Van driver arrived on time, was very polite and loaded the van with care. Unloaded at destination speedily and with care.

16 de junho de 2025
Opinião espontânea

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