A little gem of a store! I found this place online & ordered some Christmas gifts & was absolutely delighted. Everything came beautifully packaged & scrolling through the website, I could have order... Ver mais
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Leia as opiniões dos outros
Its been a while since i've had a trully delightful in person shopping experience and Q&C delivered!! I love love this shop, the ambience, the selection of goods, the friendly staff - it was just the... Ver mais
I love the beautifully curated selection of items here! It is a go to shop for gifting something special, which is exactly why I made my recent purchases. I highly recommend Quince and cook to anyone... Ver mais
I bought an assortment of items which all arrived on time and in perfect condition.
Informações sobre a empresa
Escrito pela empresa
Quince & Cook was born of our two passions; Interiors and cooking. We have combined Quince Living, our home wares store with our Range Cooker Showroom to create a bricks and mortar store in Perth dedicated to premium cooking and unique interiors. At Q&C you will find range cookers from Aga, Bertazzoni, Esse, Everhot, Lacanche and Rayburn as well as handpicked interiors from UK Craft, Scandinavian design and Independent Makers. Each item is lovingly handpicked for our store with fresh new designs each season that you can find in store and online. Quince & Cook is also home to Wash House Store, Perth's first zero waste refill store dedicated to natural, vegan, plastic free cleaning materials plus body, skin and hair care. Shop small and help us support independent makers and creators across the world.
Informações de contacto
64-68 Princes Street, PH2 8LJ, Perth, Reino Unido
- 01738231600
- hello@quinceandcook.co.uk
- quinceandcook.co.uk
4,8
Excelente
548 opiniões
Pede aos clientes que escrevam opiniões
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Gorgeous gifting
My order came so quickly, and everything was perfectly packaged with care. Thank you so much
3 de dezembro de 2024
Fantastic Shop
All products I have bought from Quince and Cook have been fantastic, and have arrived quickly. Love supporting a local business.
2 de dezembro de 2024
Amazing shop
Amazing shop - I want everything here!! Super fast delivery… everything just excellent… wish I’d discovered it earlier!
1 de dezembro de 2024
My order arrived so quickly!
What I ordered arrived so quickly! I received a notice that it was in the mail the very same day and it arrived the next day.
30 de novembro de 2024
What beautiful soaps and other things!
What beautiful soaps and so many other unusual gifts! So glad I've found them - I shall be back.
29 de novembro de 2024
I have been over charged by £10
I have been over charged by £10, I have contacted you twice and heard nothing back
28 de novembro de 2024
Resposta da Quince & Cook
Hi Sarah,
We have been in touch several times via email, so I do feel that your review is misleading. On our last email we sent over a screen shot of our transaction receipt that shows you have only been charged once.
We suspect that you maybe have attempted to checkout twice and that one transaction has been declined/required bank authorisation, the initial transaction will then show as pending on your bank until it drops back to your account. We do not have your £10, and if you are in any doubt please contact your bank.
I can assure you that we have only charged you once for your Pumpkin Spice drink mix, £10 for the drink and £3.50 for postage. Our website platform will not allow duplicate transactions/payments to be taken multiple times.
I hope this clarifies the matter, if you need more help please reply to our email and we can try to assist further.
Sophie
Brilliant customer service
Great customer service - really helpful and personal. Item arrived quickly after purchase. Would definitely recommend.
27 de novembro de 2024
Christmas shopping was a joy!
I ordered Christmas presents! I was delighted, the gifts were excellent quality, excellent value for money and something a bit different. The soaps and candles smell amazing, the food and drink are beautifully packaged. Lots of choice. All items arrived safely, well wrapped in eco friendly packaging, which I'll re-use to post them to family and friends. Frankly, I wished I'd bought more.
28 de novembro de 2024
Opinião espontânea
Lovely items
Lovely items. Delivered really quickly and very well packaged
24 de outubro de 2024
Opinião espontânea
One of the items arrived broken but I got a replacement sent
One of the items arrived broken. I tried to contact the Quince & Cook Team but no one ever got back to me.
Thank you for getting back to me after the review. I really appreciate you sending a replacement item.
31 de outubro de 2024
Resposta da Quince & Cook
Hello Elena,
I am so sorry to hear that you have had a damaged item in your order. After seeing your 2 star review we went and checked our inbox, your email was in our junk folder. Please keep an eye on your inbox as we have just sent a reply.
Please also see our other reviews on Trustpilot, we are a small family run business and the last thing we want is an unhappy customer. We are always on top of our emails and certainly would never knowingly not get back to a customer. This is our livelihood ❤️
As well as email we can be reached by telephone, live chat on our website and social media messaging.
Sophie
Lovely items
Lovely items, exactly as expected, quick delivery and all well packaged.
7 de novembro de 2024
Excellent service
Excellent service! Delivery was extremely quick, the item ordered wrapped carefully, and great email updates received too. This was my first time ordering from Quince & Cook, I am very happy with my experience and would highly recommend ordering from their online shop!
7 de novembro de 2024
💯 percent trustworthy
Very easy to order online, tracking information very good, packaged very well.
Would definitely order again
5 de novembro de 2024
Very much liked the prompt delivery.
Very much liked the prompt delivery.
Didn't like the package, a very adequate box packed into a much bigger one with lots of packing round the original box. Why not just the one box? And if 2 boxes, a smaller second one?
Haven't used the soap so can't comment on that yet. Smells lovely
4 de novembro de 2024
Resposta da Quince & Cook
Hello!
Thank you for taking the time to leave your review. I'm so saddened to see it's only 3 stars. As you purchased 10 individual bars of handmade soap, which are notoriously easy to damage and chip, we double boxed them so that they all arrived in good condition.
Please be reassured that all of the packaging we use is recycled. We don't use any plastic and all of our boxes are reused from deliveries we receive.
Please consider revising your review. Negative reviews below 4/5 stars can have a huge effect on small businesses.
Best wishes,
Sophie
Fast delivery and very well packaged.
4 de novembro de 2024
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