RAC Shop Opiniões 

485
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After a couple of incidents while driving recently I decided to buy a dash cam. I went to a local garage where they recommended this product but their fitting fee was too much for me to consider. I ch... Ver mais

Classificada 2 em 5 estrelas

Online shop is fine but unfortunately you use EVRI to deliver. I paid for next day delivery. They apparently attempted to deliver twice. On the third attempt they simply dumped the parcel on the doors... Ver mais

Classificada 5 em 5 estrelas

Easy to buy the dash cam I wanted and choose the installation date. Great communications with the installation company & they were able to install the dash cam two days earlier than the date... Ver mais

Classificada 4 em 5 estrelas

Arrived promptly in couple days. Only thing that caused me drop one star is that I wrongly assumed that it was coming from a RAC warehouse staffed by RAC employees, ordered two items both came from... Ver mais

Informações sobre a empresa

  1. Loja de baterias de carro
  2. Loja de acessórios para automóveis
  3. Loja de acessórios e equipamento para carros

Escrito pela empresa

Whether you're looking for car batteries, car mats or other vehicle essentials, you'll find what you need right here at the RAC Shop. We have products for all your motoring needs. Browse our wide range of high-quality car accessories today!


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

485 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 14% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(485)

88 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Can’t supply a car battery as it’s too heavy

Ordered a car battery a couple of days ago. Received an email today stating they have cancelled my order and processed a refund as their supplier won’t supply the battery … AS IT’S TOO HEAVY !!

What a joke, you would think the RAC and their suppliers would know that car batteries are heavy.

15 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Road Hero space saver purchase

I called RAC shop when purchasing the Road Hero space saver wheel kit to check it was the right one for my vehicle as some retailers websites didn't make this clear. They were very helpful and it arrived within 2 days. Great service.

21 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Replacement Battery for my Ford Focus

I needed a replacement battery after the old one had given up the ghost after ten years. I submitted my details online and chose a 2pm to 5pm slot for the patrol to come to my house and put in the new battery. No one turned up which wasn't an issue for me as I was at home and didn't need the car. A girl rang me around 9 that evening to ask if the patrol had turned up. She was apologetic when she found out it hadn't and rearranged it to be fitted tomorrow morning. This was indeed what happened and the patrolman was very polite and professional. All in all a good experience but it might have been different if I needed the car the day the patrol person didn't turn up.

15 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to order

Easy to order, quick delivery and painless online experience. Fab car mats, looks really smart, well made and fit perfectly! Love the little grey trim round the edge. Great value for money too!

24 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

The ordering process was okay

The ordering process was okay, however I discovered afterwards that there was a discount if you had purchased breakdown coverage. Despite asking twice, they refused to apply the discount to my order. To me it was just a matter of making a small refund on my card.

20 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Europe Road Trip

I have a trip across Europe looming and this was the perfect kit for multiple countries and requirements... It is packed already and just hoping I don't need it :)

18 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

The kit is okay


The kit is okay, but the gloves are too small. Please supply with larger gloves in future. The gloves are only made for women not men.

13 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Rubbish. Do not use.

Ordered and paid for a £600+ dash cam and installation. Chose a date, all well and good. Then received an email a week later to say that the installation couldn't take place in a few days because their subcontractor was on holiday for a month. I called to ask if any other installer was available, however there wasn't one. So one person covers multiple counties, and if they're on holiday you're stuffed. Cancelled the order, was told that MY money would be refunded in 6 working days. So far I've received no notification of this.

10 de junho de 2025
Opinião espontânea
logótipo da RAC Shop

Resposta da RAC Shop

Morning Robert, I am sorry for the issues you have experienced, as stated when booking online it is a "preferred" fitting date until confirmed by the fitter / fitting team, however even with sickness / holidays this isn't normally pushed out to long unless there is no availability for engineers in your area, which in this case is what I am guessing is the problem, I investigate with the engineers and come back to you if there is any further issues they make me aware of, as I can see you have placed another order.

Classificada 1 em 5 estrelas

Do not order from this company they…

Do not order from this company they take your money and don't fulfill the order ! All customer service say is it's left them so they don't no anything! Been 10 days now nothing!

2 de junho de 2025
Opinião espontânea
logótipo da RAC Shop

Resposta da RAC Shop

Morning Laura, thanks for the feedback, I am truly sorry for the experience you have had, I have opened up an investigation with the carrier as to why the item took so long to reach you, I can see the item arrived on the 10th, if there are any further issues please come back to me. kind regards

Classificada 5 em 5 estrelas

Got my car battery replaced within a…

Got my car battery replaced within a few hours of order. Very efficient process. Huge plus for RAC's team fairness in refunding partial amount of the battery paid since the battery I ordered wasn't available and they replaced it with lower price. Great one , definitely will stick around as a loyal customer.

25 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and professional!

After experiencing the dreaded 'car not starting' on a bank holiday weekend. I purchased a battery through RAC's online store, and for a little more than what p&p would have cost I had it delivered, and fitted next day by a professional. Also plugged the car in to check for diagnostic faults, which most garages would charge upwards of 50pound extra. Can't fault it!

4 de maio de 2025
Opinião espontânea

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