The fascinator I originally fell in love with wasn't available in the colour I wanted. I contacted Rag and Doll, and they kindly offered to make it in my preferred colour. I can't thank them enoug... Ver mais
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Would not recommend at all. I ordered a swimming costume which didn't fit so I returned and requested a credit note and I have never heard back from anyone. I have sent multiple messages asking when I... Ver mais
Honestly such amazing service! Jessica kept in contact the whole time and has been very accommodating! The turnaround time was amazing wasn’t expecting my dress to be made so quickly! Cannot wait to w... Ver mais
Gorgeous well made co ord. I ordered the sorrento swimming costume and sarong was lovely fit high quality material. Also the girl at customer service couldn't help enough when I had queries about w... Ver mais
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jumpsuit for express…
Ordered a jumpsuit for express delivery, The communication and customer service fantastic, the quality of the jumpsuit is beautiful, and I had a belt added which was added all came within 2 days tracked . Couldn’t fault a thing . So happy thank you so much girls xx
Amazing service
Amazing service. I messaged them on whatsapp first to see if they could make part of the dress shorter for me, and to double check the size I should order. I placed the order and paid extra to have it delivered quicker and it came way earlier than expected. After reading bad reviews (I'd already placed my order) I was nervous for it to arrive after paying so much money but after trying it on, I'm in love and I can't wait to wear it. Love the material, design and the look overall. So classy and gorgeous! Thank you
Beautiful beautiful!🤍
Beautiful beautiful!
I ordered Cove and paid a little extra for quick turnaround as I go away in less than 3 weeks.
The dress arrived way before I need and is just STUNNING! The packaging, the service, the sewing … the lot! Just beauty!
I cannot wait to wear her! I hope I do her justice for you ladies! X
Absolutely brilliant customer service
Absolutely brilliant customer service, had a slight issue with my order and it was rectified and re-sent to me within a matter of days! They went above and beyond to get everything sorted for me in such a quick time frame. The garments are amazing quality and can definitely tell they are made with care and attention.
I am very happy with my new bather made…
I am very happy with my new bather made to perfection thank you Rag and Doll
Beautiful dress and great communication…
Beautiful dress and great communication fits perfect
Fabric quality is terrible. AVOID.
I bought the feathered co ord from this company in pink and paid nearly £400 for it. I paid extra for made to measure option. Was happy with everything until I wore it for a birthday party and the dye transferred onto my bottega bag (which is white and £2000). The fabric dye transferred onto my bag and when I complained about this they just said “you signed our t’s&c’s”. They ruined my bag and when I spoke to my friend who works in fashion she said the fabric is so cheap it hasn’t passed quality check with regards to dye transfer. It means the fabric is of really cheap and poor quality. I ended up paying £400 to have my bag repainted and cleaned and even now the pink is slightly noticeable on the bag. Absolutely appalled with the service, quality and everything in between! Looking at the reviews now, I’ve realised that maybe I should have checked this before purchasing. Will NEVER buy from them again.
What an absolute shambles nothing true…
What an absolute shambles nothing true to size about these garments no return policy as made to size height etc , about 3/4 sizes far to big looks like a rag ok, and how can you deliver next day if these are made for individual should be reported to trade and standard £150 for piece of crap
I would give this minus stars if it was…
I would give this minus stars if it was possible!! My friend has receive a dress which I am actually appalled with, it’s the poorest made dress in the worst material I have ever seen!! This was sold at £389!!!!! Customer service is disgusting and they are offering only a credit note, my friend has been left without a dress for the works Christmas party and has had to go to trading standards!!
*****AVOID*****AVOID*****AVOID*****
*****AVOID*****AVOID*****AVOID*****
If I could give a 0 star rating I would. I bought the Capri dress in Matcha from this company in a size 10, not made to measure. The dress on the website is stunning, I fell in love with it instantly and saved the £389 so I could buy it for my works Christmas party. The dress came, and my heart nearly fell out. It is shocking, the stitching is all wonky, there is a huge fault line done the front of the dress, and it is far too big, it fits a size 12/14. To say I am disappointed is a huge understatement. I have approached them and asked for a full refund, which I am entitled to with the item being faulty and I’m told I can have an exchange or a credit note. There is no way on this earth that I would spend £389 with this company again! The communication from the company is non existent apart from the message to say I can have a credit note! The dress is made of one piece of cheap fabric that’s been sewn down 2 sides, it’s not made from a selection of cut pieces, it’s not even lined, and for the price it’s disgraceful. I’ve actually priced the materials used myself and I could have made this myself for less than £60.
After looking at other reviews it’s seem apparent that these just take your money, and are not even sorry that the products are terrible!!!!
Think twice before you purchase from here!!!!
Do not buy from this business. Poor quality items for the money, faulty items and false advertisement
One word. APPALLING. I would absolutely not recommend to anyone buying from this business. I ordered a dress for my baby shower which was £200 and the dress arrived and I wouldn’t even be happy paying £30 for.
The quality of the material and the feather was so poor and cheap and the colour was definitely not that as what is advertised on the website. I showed the dress to a number of people, every single person was shocked and laughed at the difference of the dress advertised to what I received. They especially couldn’t believe the quality for the price.
I have made contact numerous times and have made it very clear how disappointment I am and asked for a refund. I am heavily pregnant and this is causing me nothing but anxiety and stress as it’s not just £50 it’s £200 for a faulty item that is utterly rubbish. The dress in my eyes is faulty and falsely advertised. I have been told that I could not get a refund but I could only get a credit note which is not acceptable as I would not want to buy another thing from this company. Her customer service is shocking. I am in contact with my bank and also trading standards about this issue, and since this I have seen other people have left reviews of similar complaints. Shocking.
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