Railboard Opiniões 

913
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

An excellent option for planning rail journeys, purchasing tickets and monitoring progress. Integrates flawlessly with Apple Wallet for e-tickets. Much easier to use than more widely promoted al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helpful service with no hidden charges, unlike Trainline. Automatically optimises split tickets to provide the cheapest price and easy to use to check train schedules too.

A empresa respondeu

Classificada 5 em 5 estrelas

It came as a surprise to me that I could buy tickets using Railboard, I had previously only used it for planning journeys which it is exceptionally good for. As it happens the train I booked for had a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to use, integrates with Apple Wallet (which many services don't do properly) and the supporting information such as time, platforms, delays etc. is accurate, timely and useful.

A empresa respondeu

Informações sobre a empresa

  1. Agência de bilhetes de comboio

Sobre Railboard

Escrito pela empresa

With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.

With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.

This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!

But that’s not all; Railboard has tons of other features:
  • No booking fees.
  • Instant etickets, which you can add to Apple Wallet.
  • Buy with Apple Pay.
  • Supports Dark Mode.
  • Set your railcard to get railcard discounts.
  • Easily request refunds using an online form inside the app.
  • Receipts available inside the app.
  • An easy button to add journeys to your calendar.
  • You can optionally toggle off seeing ticket prices.
  • You can choose to see only direct trains.
  • National Rail departure and arrival boards.
  • Official National Rail platform numbers.
  • Clear disruption, delay, and cancellation notices.
  • Pin trains and journeys for easy access later on.
  • You can save route searches for quick access.
  • Optional settings, so you can customise Railboard to how you like it.

Download on the App Store


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

913 opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(913)

221 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Easy purchase using the Railroad app

Purchased my tickets through the Railboard app, which was very straightforward and reasonably priced. The only let down was on the day of travel, the train service on my first leg of journey was cancelled (on South West Railway), a typical occurrence on this line. My two onward connections on Greater Anglia were timely and far more comfortable.

10 de fevereiro de 2026
logótipo da Railboard

Resposta da Railboard

Thank you for the nice review about Railboard, Allen. And sorry for the first part of your journey being cancelled, glad the rest of it went okay at least! ~Jon

Classificada 5 em 5 estrelas

Slick

Slick, efficient app

30 de janeiro de 2026
logótipo da Railboard

Resposta da Railboard

Thanks for the five-star review, Tom! ~Jon

Classificada 4 em 5 estrelas

Finding trains was easy enough but…

Finding trains was easy enough but seeing what ticket type I had purchased was a bit obscure - Advance or Monthly off peak return. Got there eventually.

23 de janeiro de 2026
logótipo da Railboard

Resposta da Railboard

Thanks for the review, Keith! And we'll take your feedback about making it easier to see your specific ticket type. ~Jon

Classificada 5 em 5 estrelas

Railboard is a fantastic app for train…

Railboard is a fantastic app for train travel—clean design, reliable schedules, and fast performance make it a pleasure to use. I especially appreciate the real-time updates and how easy it is to track delays or platform changes. The app feels modern and well thought out, and it’s clearly built with frequent travelers in mind.

One small area for improvement is the navigation during the ticket-buying process. While everything you need is there, moving between fare options, seat selection, and payment can feel slightly less intuitive than the rest of the app. A clearer step-by-step flow or fewer back-and-forth screens would make purchasing tickets even smoother.

Overall, Railboard is a very strong app that I rely on regularly, and with a bit of refinement in the ticket purchase flow, it could easily be best-in-class. Highly recommended for anyone who travels by train often.

14 de janeiro de 2026
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Resposta da Railboard

Thank you for the thorough and excellent review, George! And we'll take your feedback on board about looking into making the ticket buying part of the app as simple and intuitive as the rest of it. ~Jon

Classificada 3 em 5 estrelas

Likes the booking process but the…

Likes the booking process but the timetabling is a problem - caught the 3pm train back to Norwich - back in 5.46pm. Sherringham connection leaves at 5.45?!!!! Stupid time tabling. Why not match them up as they used to do?

18 de janeiro de 2026
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Resposta da Railboard

Hi Jane, thank you for the nice comment about the booking process. And sorry about the popular connections not lining up like they used to!

As we're a ticket retailer, there's not much we can do to make the timetabling more sensible, but can certainly sympathise!

~Jon

Classificada 4 em 5 estrelas

Making a complicated journey in recent…

Making a complicated journey in recent bad weather, it was great to be able to check as I went along that I would make my connections, and adjust my route if I needed to.
I find the App straightforward to operate and I like being able to plan route and timings first then switch on the pricing and payment.

9 de janeiro de 2026
logótipo da Railboard

Resposta da Railboard

Thank you for the nice review, Robert! ~Jon

Classificada 5 em 5 estrelas

All you need in a rail app

Ad free; excellent UI; split ticketing; ability to pin journeys; seamless, no quibble refunds. All you need from a rail app. The train companies and National Rail should take notes.

14 de janeiro de 2026
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Resposta da Railboard

Thank you for the brilliant review, Paul! ~Jon

Classificada 3 em 5 estrelas

Service Improvement Suggestions

Overall, the train carriage is bright and clean. However, the aisles are narrow and there is a lack of designated luggage storage space. As a result, luggage often has to be placed far away from its owner or near the train doors. When there is a large amount of luggage, this frequently obstructs passenger movement and access, which is far from ideal. It is suggested that dedicated luggage racks or storage areas be installed to allow luggage to be stored neatly without obstructing the passageways.

Secondly, regarding changes or delays to the train schedule, it is recommended that real-time notifications be provided via mobile phones. This would help passengers receive timely updates and adjust their travel arrangements more conveniently.

18 de janeiro de 2026
logótipo da Railboard

Resposta da Railboard

Thanks for the review, Sau!

We've taken your feedback on board about getting real-time updates about your journey, and have added another vote for notifications about disruption and such like.

As for the sub-optimal luggage arrangements on the train, unfortunately, there is not much we can do about it. As we're a ticket retailer, we don't have any control over the train operating companies. But dedicated luggage racks is a good suggestion, and one many other train operating companies do install in their trains!

~Jon

Classificada 5 em 5 estrelas

Excellent Customer Service

Had an excellent response from the customer service department when I needed to change some seats. Highly recommend

7 de janeiro de 2026
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Resposta da Railboard

Thank you for the nice review! We're happy we could help. ~Jon

Classificada 5 em 5 estrelas

Great app that gives split prices and…

Great app that gives split prices and sells them for a small commission. It doesn't charge booking fee on other transactions. Searching for tickets and timetables is cleaner and more user friendly than other platforms.

11 de janeiro de 2026
logótipo da Railboard

Resposta da Railboard

Thank you for the brilliant review, Susan! ~Jon

Classificada 2 em 5 estrelas

Add individual railcards

Add individual railcards

3 de janeiro de 2026
logótipo da Railboard

Resposta da Railboard

Hi Glen,

We've added another vote for being able to choose different railcards for different passengers.

We do realise it's an annoying limitation of the the current system, and are working on getting it to where it should be!

~Jon

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