I ordered 2 x wagons and had no problems used a gift voucher, kept me informed and updated on delivery, but gave only 4stars as very limited on choice .As a lot of were preorder and no indication es... Ver mais
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Easy ordering and paying online. Quick dispatch and well packed. Items received in perfect condition. Only issue postman left parcel in my open fronted porch while I was away on holiday! Not RMS fa... Ver mais
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Excellent easy to use website Order placed over phone that was very easy transaction ... Communication on parcel tracking 5 star. Taken 23 hrs from order purchased to door step delivery .. RMS ..... Ver mais
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I inadvertently made an error whilst ordering online, this was at teatime. I realised my mistake after leaving the website so immediately sent an email explaining the situation. Later that evening I r... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
We're based in Birmingham, UK. Here at Railway Model Store we pride ourselves in offering excellent customer service.
Informações de contacto
156 Great Charles Street Queensway, B3 3HN, Alderley Edge, Reino Unido
- 0161 818 7300
- sales@railwaymodelstore.co.uk
- railwaymodelstore.co.uk
4,6
Excelente
248 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service, good price, free postage (on my order) and quick dispatch. Would definitely use again.
24 de abril de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you for your review Kim!
Great service
Great service, very prompt delivery, good products.
16 de abril de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Brian!
Good phone response
Good phone response, know their stock levels, very quick delivery . Excellent store.
14 de abril de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Gary!
Excellent service all the way well done
12 de abril de 2021
Opinião espontânea
Excellent service all round
10 de abril de 2021
Opinião espontânea
Item ordered arrived on time
Item ordered arrived on time, in perfect condition as ordered.
6 de abril de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Robert, we always try to do our best for our customers!
Good products, clearly described good delivery
Items were excellently described in pictures and text, easily ordered, promptly delivered, excellently packaged and goods in A1 condition.
5 de abril de 2021
Opinião espontânea
Resposta da Railway Model Store
Hi John! Thank you so much for your review, a pleasure serving you!
Good price
Good price, great service. Item arrived within two days of order
27 de março de 2021
Opinião espontânea
Resposta da Railway Model Store
Hi Mike, thank you for your review! Happy to serve you.
Excellent service
RMS always give excellent service. Prices are competitive, packing is more than enough to protect your purchase and delivery is always quick. Highly recommended
27 de março de 2021
Opinião espontânea
Resposta da Railway Model Store
Hi John, thank you so much your kind words!
Resposta da Railway Model Store
Thank you Richard, always a pleasure to serve you!
Great models and quick service at a reasonable price.
Originally found the items on ebay then went to the shop and saved on postage. Great models and quick service at a reasonable price. Would buy from RMS again.
25 de março de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Paul! Always happy to help!
Excellent service
Excellent service, ordered two n gauge wagons and received in perfect condition well wrapped up in a box. Very prompt and would purchase from RMS again.
17 de março de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Chris, we are always here if you need us!
Satisfied Customer
This is the first time I have used this model railway shop and my experience has been one of speed and efficiency. I ordered four items two of which were in stock and two on pre-order. Imagine my delight when all four items arrived yesterday and they are exactly what I ordered. well done RMS, i'll certainley be using you again.
9 de março de 2021
Opinião espontânea
Resposta da Railway Model Store
Hi Russell, always happy to help and serve you. See you soon!
Excellent service
Easy ordering and confirmation. Delivery prompt by royal mail and exactly when promised. Sensible post and packing charges. Definitely would use again.
6 de março de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Andrew! Happy to see your review!
great thanks will defy use you again
26 de fevereiro de 2021
Opinião espontânea
Resposta da Railway Model Store
Hi Phillip, thank you so much, happy to serve you!
The Railway model store was great
The Railway model store was great, great price and a quality product, with fast delivery and great service. Recommended
Jim W
26 de fevereiro de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Philip, always a pleasure to serve you.
Excellent
Easy-to-use website. Order arrived quickly. Would recommend this company!
24 de fevereiro de 2021
Opinião espontânea
Resposta da Railway Model Store
Hi Nick, thank you so much for your order, hope to see you soon!
Ordering a brezze.
I live in Australia and this was the first time I have ordered from this store. The process was easy and freight calculation was all done for me including removing the VAT which was a great surprise. Help pay for the freight. Train Pack still to arrive but it is expected to take about 2 weeks which is good for overseas delivery. It is currently difficult to get the things you want and Railway Model store had a good selection.
10 de fevereiro de 2021
Opinião espontânea
Resposta da Railway Model Store
Hi Malcolm! Thank you for your review. Let us know when these arrive :)
Model railway store
Thank a lot. Item arrived before stated date, very happy with product, and speedy service. thanks again. I'll definitely be back for other coaches
9 de fevereiro de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you Colin! We sure have plenty of those!
Very good communication even on Sunday
Very good communication even on Sunday! That was a pleasure to deal with you.
I would recommend it to everybody.
7 de fevereiro de 2021
Opinião espontânea
Resposta da Railway Model Store
Thank you for your review! We try to do our best to serve everyone and at any time!
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