RainSisters Opiniões 

840
•
TrustScore: 4.5 em 5

4,7

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Classificada 4 em 5 estrelas

Le manteau est magnifique, il vaut son prix. L expédition a ete rapide, bien emballé. Le seul bémol c est qu ils ont choisis DHL comme service de livraison et il y a toujours des problèmes... pour ré... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jag är särskilt förtjust i att de har tall-versioner. Äntligen en kappa som har midjan på rätt ställe, dvs där jag (178 cm) har midjan och inte strax nedan bysten. Fantastisk kappa att ha på stan om m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loved the coat … I had been wary before that these were hyped up but when I saw one massively reduced I grabbed it and loved it so much h I immediately ordered another! They are so well designed, feel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very fast delivery in time for the rainh season, love the quality (not a stitch out of place), and a beautiful design that makes me feel like a vampire princess.

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

Exceptionally feminine design coats for city lifestyle. Waterproof & warm, so you can be a lady despite the weather. Made with ❤️ by three sisters.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

840 opiniões

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Respondeu a 88% das suas opiniões negativas

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4,7

Todas as opiniões

(840)

144 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

15/10 for style, quality and loveliness

I always wanted a pretty raincoat when I was younger, cycling to school in what Ireland called 'rain gear' 🙈
RainSisters are amazingly lovely and well-made raincoats. I can't recommend them enough. I have two now and will be buying more :)

19 de janeiro de 2026
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Resposta da RainSisters

This is such a lovely story, Aisling - thank you for sharing it with us! We love the idea of that younger you cycling to school, and we’re so happy RainSisters could finally be the pretty raincoat you always wished for.
Knowing you now have two (and are planning more!) truly means the world to us. Thank you so much for your recommendation and for being part of the RainSisters family - we’re wishing you many stylish rides and rainy-day smiles ahead!

Classificada 5 em 5 estrelas

all ok

all with it was ok

19 de janeiro de 2026
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Resposta da RainSisters

Thank you for your review!

Classificada 5 em 5 estrelas

Rain Coats that matter

I just made my purchase on the last june 2025 with RainSister girls, so thank you so much for my fancy coat I’ve been wishing for a long time ago. I wasn’t completely sure about the colour, but I was confident about the style.

I’m sorry if I didn’t fill out the post-purchase survey correctly. I chose your brand because I really needed a good raincoat. I live in Ireland now, but my homeland is Mexico, so my clothes and myself are not preparing for this kind of weather and of course there is not a pretty design for it. But with your stylish coat, anyone and myself are ready for any rainy day, in any country in the world.

I also had the chance to visit Riga last year and really enjoyed your beautiful country! So I am more than happy to buy Latvian design!

Most importantly, I appreciate that you’re this fashion design company that truly cares about the environment. It’s rare to find brands that are both sustainable and committed to high-quality fashion design. Thank you for making a difference.

I always try to buy cruelty-free makeup and shampoos, and I aim to be more conscious about spending my money on clothing made under fair working conditions!

You know not like fast fashion brands like cheap online shops with horrible worker conditions, quality or even good design.

So thank you for designing coats that matter.
. I’ve received so many compliments, and my coat is still in perfect condition, so I’m very happy with this purchase.”

Thanks a million again.

Gracias

Veronica

7 de junho de 2025
Opinião espontânea
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Resposta da RainSisters

Veronica, thank you so much for this beautiful message - it truly means a lot to us. We’re so happy to hear that your coat has become such a trusted companion, especially for Ireland’s rainy days, and that the style felt right even before you were sure about the color.
Your story - from Mexico to Ireland, and your visit to Riga - really touched us. Knowing that you chose RainSisters not only for design and quality, but also for our values, is incredibly rewarding for our whole team.
We’re especially glad to hear that your coat is still in perfect condition and that it’s bringing you compliments and confidence wherever you go.
Thank you for supporting thoughtful fashion and Latvian design - it’s customers like you who make what we do truly meaningful.

Classificada 5 em 5 estrelas

My wife absolutely loves your coat

My wife absolutely loves your coat. In fact I ordered another one in a different color!

21 de janeiro de 2026
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Resposta da RainSisters

We’re so happy to hear your wife loves her coat - and wow, ordering another one in a different color is the biggest compliment we could receive. Thank you so much for your trust and support, and we hope the new color becomes just as loved!

Classificada 5 em 5 estrelas

Simply wonderful 😍

Whether it's the quality of the materials used, the care with which my raincoat was packaged, or the beauty of the raincoat itself, everything is perfect.
I have rarely seen such a marvel.
Well done!

20 de janeiro de 2026
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Resposta da RainSisters

Wow, thank you so much for your wonderful words! We’re so happy to hear you’re enjoying your raincoat and that everything, from the packaging to the design, feels perfect!

Classificada 5 em 5 estrelas

Choose European quality <3

My experience with Rain Sisters was great. From the purchase, through the return, and the hassle (on my part) of reordering, I had full support from the Rain Sisters team. The product is of excellent quality, and the Rain Sisters team was available every step of the way, helping me choose the right product, size, and answering all my questions.

20 de janeiro de 2026
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Resposta da RainSisters

Thank you so much for sharing your experience! We’re very happy to hear this. Thank you for trusting us through the whole process—it’s wonderful to know you’re happy with both our support and your RainSisters piece!

Classificada 5 em 5 estrelas

Everything was absolutely perfect

Everything was absolutely perfect. Ordering was uncomplicated and the delivery was very fast. I immediately fell in love with my new coat. Fabric, design and fit were even better than expected.

18 de janeiro de 2026
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Resposta da RainSisters

Thank you so much for your lovely feedback! It is great to hear everything went smoothly and that you fell in love with your coat—it means the world to us!

Classificada 5 em 5 estrelas

Princess Coat

My wife absolutely loved her coat for her birthday! She calls it her Princess Coat :) The service a Rain Sisters was awesome with answering my questions and the service for delivery was on track and on time.

19 de janeiro de 2026
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Resposta da RainSisters

Thank you so much for sharing this—it truly made us smile! We’re very happy she loves her “Princess Coat” and that everything arrived right on time. Wishing her many magical moments wearing it!

Classificada 5 em 5 estrelas

Great Support with return

Ordered a coat for my wife for Christmas. Unfortunately it was a little bit too small, so I contacted the seller via email and got the return label.
When I made a few mistakes and significantly complicated the process, customer service was immediately available and showed commendable patience and understanding. Together we got the situation under control and everything ultimately turned out well.
My wife got a new coat which now fits perfectly.
Thanks again for the amazing support!

22 de janeiro de 2026
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Resposta da RainSisters

Damian, thank you so much for sharing your experience—it truly means a lot to us! We’re so happy everything worked out in the end and that your wife now has a coat that fits her perfectly. Situations like these happen, and we’re always glad to help make the process as smooth and stress-free as possible. Thank you again for your kind words and trust, and we hope the coat brings her lots of joy!

Classificada 1 em 5 estrelas

Retoure vertauscht und ich muss

Ich habe eine Retoure zurück geschickt und DHL hat den Inhalt irgendwo zwischen Deutschland und Lettland getauscht. Da ich nur Originalempfänger bin, muss sich RAINSISTER bei DHL melden. Sie meinten aber, dass es für Sie nicht so wichtig ist, also muss ich für die Jacke bezahlen, die ich nicht mal habe…
Kundenservice ist nicht so hilfreich… Als Kunde aus Deutschland, würde ich nicht nochmal bestellen, wenn ich mir mit der Größe sicher bin und retournieren muss. Wenn es verloren geht oder etwas ähnliches passiert, habt Ihr laut Rainsisters dann einfach Pech gehabt…

P.S. Ich habe selbst bei DHL einen Fall aufgemacht und mir wurde gesagt, dass der Originalabsender die Rückerstattung bei DHL anfordern soll. Rainsisters hat aber gesagt, dass sie das nicht machen. Meiner Meinung nach ist das ein gescheiterter Kundensupport.

4 de dezembro de 2025
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Resposta da RainSisters

Michaela, we’re very sorry this situation was so frustrating.
However, we’d like to clarify that this review doesn’t reflect what happened on our side. We not only opened a DHL case — we actively followed up, pushed for updates, and took the investigation all the way to its conclusion from December 4 to January 13. DHL provided evidence that they were not at fault and that the parcel was processed with the same recorded weight it was handed in and throughout.
When the return reached us, the item inside was a blanket, not the coat that was expected.
Throughout the process, we also explained that if you genuinely believe the contents were swapped in transit by DHL, this needs to be treated as a theft/tampering case and requires a police report to proceed further.
Since you chose not to file a report and provide the necessary supporting evidence from the drop-off, unfortunately we are unable to claim compensation or issue a refund at this time. If you decide to provide the required documentation, we would be more than happy to continue assisting you and work toward resolving this issue.

Classificada 5 em 5 estrelas

Amazing raincoat

Amazing raincoat! I always get compliments and just love wearing it even when it’s not raining.

17 de junho de 2025
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Resposta da RainSisters

Thank you so much! We love hearing that—and getting compliments even on dry days is the best kind of win. Enjoy wearing it!

Classificada 5 em 5 estrelas

Love my daughter’s coat

Love my daughter’s coat. Very happy with the quality and weight. Weathers well (just wish the hoods were a bit deeper for ponytails, but they doo keep you dry

18 de dezembro de 2025
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Resposta da RainSisters

Thank you so much, Natasha! We’re really happy to hear your daughter loves her coat. And thank you for the feedback about the hood—we truly appreciate it and will keep it in mind!

Classificada 5 em 5 estrelas

Costumer service just as outstanding as the coats

Everything that has had to do with the products and the store has been impeccable. The jackets are super beautiful and feminine and fit well. Already on the first walk I got a compliment from another woman! They fit so nicely that you also feel really pretty inside yourself.

The return was a little bit difficult, as you had to print the label yourself, and it was not entirely easy to hand in the package, but that part of the hassle was due to the courier Bring (DHL collab) so it is not RainSister's fault.

RainSister's customer service was through it all really large and nice to help and guide, give me extra time compared to what the website said, and allow me to return a product that I couldn't return according to their return system. They have been understanding, clear and really kind and helpful throughout everything. Possibly the best customer service experience I've had! 😊

15 de janeiro de 2026
Opinião espontânea
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Resposta da RainSisters

Thank you so much for your wonderful review, Nina! We’re truly happy to hear how much you love the jackets and that they make you feel beautiful—that means the world to us. We also really appreciate your kind words about our customer service, we're always happy to assist!
Thank you for taking the time to share your experience!

Classificada 5 em 5 estrelas

What a beautiful warm coat

What a beautiful warm coat! I get so many compliments when I wear it.

19 de dezembro de 2025
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Resposta da RainSisters

Thank you so much for your feedback! We're so happy to hear that the coat is already earning you compliments.

Classificada 5 em 5 estrelas

It was like ordering from a friend!

Wonderful Communicatiton
The entire process from beginning to end was wonderful. Placing the order was very easy, even though it was out of country.
The emails I received not only kept me informed, but they were written in such an elegant and personal way that I felt like I was working with a close friend through the whole process.
When the coat arrived, it was exactly what we expected and my daughter is in love with it.
Thank you for such a beautiful experience!
I will definitely be ordering again.

18 de dezembro de 2025
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Resposta da RainSisters

Thank you so much for this beautiful feedback! We’re delighted to hear that the whole experience felt so personal and easy, and that your daughter loves the coat. It truly means the world to us to be described as “ordering from a friend.” We can’t wait to welcome you back again soon.

Classificada 5 em 5 estrelas

I received my coat recently and it is…

I received my coat recently and it is so beautiful! I love it! It fits perfectly! It's worth every penny. Thank you RainSisters!❤️❤️❤️❤️❤️❤️❤️❤️❤️

19 de dezembro de 2025
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Resposta da RainSisters

Thank you for your lovely feedback! We're so happy to hear that you love your new RainSisters coat.

Classificada 1 em 5 estrelas

Size inconsistency and not water proof

Im honestly surprised at the number of 5 star reviews! Great style no doubt but these jackets are LIGHT water resistant, and not appropriate for the rain. Regardless I bought two pairs (for style only, not wet weather). When I received my coats, like a few others said elsewhere, I had to double check the tag on my coat. The beige is size "S" and the black is "M"... i figured I would size up in the black as it had a tie to bring in the waist. I am bamboozled how companies can get away with such a size difference! I looked like a potato sack and it was not flattering at all! And when you tie it up, it still doesn't tie well, and the pockets end up at the back (ie not functional). At these prices, I would expect functional coats, and with only an online presence I would expect proper sizing information before we buy... because ultimately if something doesn't fit, we are still liable to pay the re-stocking fee. I am not happy with this experience as I really wanted the coat, and now I don't even know what size I would buy (if i went too small, perhaps the arms dont fit). Waste of my time, effort and money. Avoid, there are many other companies who make lovely jackets.

29 de dezembro de 2025
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Resposta da RainSisters

Thank you for sharing your feedback. We completely understand how frustrating sizing differences can feel, especially when comparing two styles with different cuts. The “Powder Dream” and “Luxurious Bow” coats have distinct silhouettes—the double-breasted "Powder Dream" is more fitted in the upper body, while the "Luxurious Bow" has a trapeze cut that naturally widens from the armpits down. This explains why the sizes might feel different even when following the same sizing. It's also explained in the description of both products.

We’d love to help you find the perfect fit. Please email our support team at support@rainsisters.com
to arrange a return or exchange. We’ll make sure the process is as smooth as possible so you can enjoy a RainSisters coat that feels just right.

Thank you for your understanding, and we hope to help turn this experience around.

Classificada 1 em 5 estrelas

Overpriced SoMe Hype

Terrible Customer service. Mid Quality and suspect business practices. Gave one to my girlfriend for Christmas. First they lied about how long I could return. They also had sales with low prices but almost nothing in stock. And when you have to return it for a size problem (there sizes are not true to size) you suddenly have to pay double for the same coat in another color. So you are forced to just send it back and accept the restocking fee. And ruin the Christmas presents. Thanks for nothing.

24 de dezembro de 2025
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Resposta da RainSisters

We’re really sorry this order didn’t work out and that it affected a Christmas gift — that’s the last thing we want for our customers.

While our return and pricing policies are outlined on our site, we understand how frustrating it can feel when sizes don’t fit as expected or when sale inventory is limited. Your feedback helps us identify where we need to improve, especially around sizing guidance and clearer communication during peak seasons.

Classificada 5 em 5 estrelas

Supermooie jassen van goede kwaliteit

Ik heb 2 jassen van Rainsisters. De kwaliteit is super. Ik draag ze regelmatig maar beide jassen zien er na intensief dragen nog uit als nieuw. Als je het maat advies goed volgt zitten de jassen als gegoten. Ik krijg vaak complimenten wanneer ik de jas draag. De klantenservice is vriendelijk, behulpzaam en reageert snel. De jassen komen snel en netjes verpakt aan.

29 de janeiro de 2025
Opinião espontânea
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Resposta da RainSisters

Hartelijk bedankt voor de leuke feedback! We zijn blij te horen dat je tevreden bent met je nieuwe RainSisters-jas.

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