RainSisters Opiniões 

840
•
TrustScore: 4.5 em 5

4,7

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Classificada 4 em 5 estrelas

Le manteau est magnifique, il vaut son prix. L expédition a ete rapide, bien emballé. Le seul bémol c est qu ils ont choisis DHL comme service de livraison et il y a toujours des problèmes... pour ré... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jag är särskilt förtjust i att de har tall-versioner. Äntligen en kappa som har midjan på rätt ställe, dvs där jag (178 cm) har midjan och inte strax nedan bysten. Fantastisk kappa att ha på stan om m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loved the coat … I had been wary before that these were hyped up but when I saw one massively reduced I grabbed it and loved it so much h I immediately ordered another! They are so well designed, feel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very fast delivery in time for the rainh season, love the quality (not a stitch out of place), and a beautiful design that makes me feel like a vampire princess.

Informações sobre a empresa

  1. Loja de moda feminina

Escrito pela empresa

Exceptionally feminine design coats for city lifestyle. Waterproof & warm, so you can be a lady despite the weather. Made with ❤️ by three sisters.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

840 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(840)

144 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Regnkappor som känns lyxiga

Trots att kapporna skickades från UK till Sverige fick jag dem inom en vecka. Kundservice var snabb när jag ville byta storlek och även leverans nummer två gick snabbt, trots juletid/black week osv.
Kapporna känns lyxiga och ser ut precis som på bilderna på hemsidan. Mycket nöjd.

23 de dezembro de 2025
Opinião espontânea
logótipo da RainSisters

Resposta da RainSisters

Tack så mycket för din feedback! Vi är glada att höra att du är nöjd med din nya jacka.

Classificada 5 em 5 estrelas

Love my coat

Love my coat! I get constant compliments. I was Leary due to the price but it is very well made.

17 de novembro de 2025
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Resposta da RainSisters

Thank you for the honest feedback, Kate! We're glad to hear you're pleased with your new RainSisters coat.

Classificada 3 em 5 estrelas

Beautiful coat, terrible customer service

ETA:
After two weeks of frustration and back-and-forth emails, the coat finally arrived at my friend's place. She is very happy with the quality and we will be testing it with the cold Swiss weather.

_________________________________________________________

I have a problem with the delivery and Rain Sisters customer service, Daniela, refused to help me further.

DHL notified my friend that it cannot be delivered because they could not find the address (negligence from DHL) and after a back-and-forth call between me and DHL because Rain Sisters refused to offer me a help with this, DHL Germany insisted that it is sent to the customer. However, Rain Sisters also insisted that it is being delivered even though that is not the case.

Now I have spent almost 300€ on a rain coat for a friend as her Christmas gift that will never arrive. I will be disputing this with my credit card company.

If you ordered their rain coats, pray that it will be delivered because Rain Sisters will not help you solve the problem.

12 de dezembro de 2025
Opinião espontânea
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Resposta da RainSisters

Thank you for sharing your honest feedback, Theresa! We truly hope that your future experience with us is much more effortless and pleasant. And we hope that your new RainSisters coat brings you lots of compliments and keeps you dry and warm.

Classificada 5 em 5 estrelas

Second coat…

This is my second rainsisters coat and I absolutely adore it. The shipping was fast, the garment delightful, customer service excellent.

17 de novembro de 2025
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Resposta da RainSisters

Thank you for your lovely feedback! We’re so happy to hear you adore your second RainSisters coat and that our shipping and customer service met your expectations.

Classificada 5 em 5 estrelas

Stylish, warm and waterproof: what else?!?

This is the second coat I've ordered from Rain Sisters, and if I could, I'd order more, in every cut and colour! I hesitated at first because I live in Canada and thought I wouldn't wear it much, what with the five-month winter and the two-month heatwave in summer—and the rest of the time, it doesn't rain that much. But actually, this coat isn't just a raincoat. It's the perfect coat for spring and fall (I've worn it in temperatures between 5 and 15 degrees Celsius). Everything about it is perfect: the elegant cut, the beautiful fabric, the quality of the construction, the waterproofing, the large adjustable hood, and the spacious pockets. The price is high, but that's the price of quality, and I know I'll keep these coats in impeccable condition for years. I feel absolutely fabulous in them, even on dreary days when I've just thrown on some old pair of jeans. I also want to add that the Rain Sisters team is fantastic and very responsive, replying to emails with kindness and precision. I'll conclude by adding that, for both orders, the delivery times were incredible (3 days!!). Thank you Rain Sisters!

17 de novembro de 2025
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Resposta da RainSisters

Thank you so much for your thoughtful review! We’re thrilled to hear how much you love your RainSisters coats—from the elegant design and quality craftsmanship to the waterproofing and practical details. It’s wonderful to know our team and speedy delivery made your experience even better!

Classificada 5 em 5 estrelas

I have two of their coats now

I have two of their coats now. They are lovely, definitely waterproof and surprisingly warm. I live in Ireland, so we get plenty of rain, but winters are mild.

I have a double-breasted trench coat and the full-skirt coat. I get compliments wherever I go.

I am 1.56m (5'2) UK size 10-12, I bought petite and regular size M coats. The petite coat ends at my knees, while the regular coat ends at my shin (I wear maxi dresses so I thought the longer coat would be a better option).

The size M, is loose on me, but I prefer this if I want to wear a heavier jumper with the coat. The trench coat comes with a belt, so I can sinch the waist.

17 de novembro de 2025
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Resposta da RainSisters

We’re thrilled to hear you love both of your RainSisters coats! It’s great that the petite and regular sizes work perfectly for layering and styling with different outfits. Thank you for sharing your experience and compliments—it means a lot!

Classificada 5 em 5 estrelas

Smukt design, fantastisk udført, skønt materiale

Dette er den mest fantastiske regn jakke.
Den er lavet af et super godt materiale og designet får folk til at kigge efter dig.
Materialet ser ikke specielt regnjakke ud.
Derforbruger jeg med glæde min, også når det ikke regner

Den er så gennemført, professionelt lavet.
Ikke en eneste lille skævhed, eller overlap.
Jeg har nu 2 og kan sagtens, finde på at købe flere.
Når pakken kommer, er det en glæde at åbne den, da den er super smukt pakket ind.

27 de novembro de 2025
Opinião espontânea
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Resposta da RainSisters

Mange tak for din fantastiske feedback! Vi er glade for at høre, at du er glad for designet, kvaliteten og håndværket i dine RainSisters-jakker. Det er især givende at vide, at emballagen og præsentationen bidrog til din oplevelse. Vi glæder os til at byde dig velkommen til RainSisters-familien igen!

Classificada 5 em 5 estrelas

Bought my 1st coat years ago and just got a 2nd one!

Bought my first rainsisters coat 2 years ago and it still looks like new (even though it’s my go to jacket almost year round). I have lost a lot of weight so I bought two new ones (one long and one short) in my new size. Love them too! I was planning on deciding between the two but they look so good I couldn’t choose.

17 de novembro de 2025
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Resposta da RainSisters

We’re so happy to hear your first RainSisters coat has held up beautifully! It’s wonderful that you found two new favorites—sounds like your wardrobe just got even more stylish. Thank you for sharing your experience!

Classificada 5 em 5 estrelas

When I received my order, I was thrilled.

When I received my order, I was thrilled with my coat. It fits perfectly, is a flattering style and drapes beautifully. It will be wonderful to wear as I brave the Canadian weather. I am so pleased I made this wardrobe investment. I highly recommend this company and their products. Thank you RainSisters!

24 de novembro de 2025
Opinião espontânea
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Resposta da RainSisters

Thank you for your kind words! We’re delighted to hear your coat fits perfectly and that you’re enjoying its style and quality. It means so much that you recommend RainSisters—we hope your new wardrobe investment brings you joy for years to come!

Classificada 2 em 5 estrelas

Pretty coat but not practical for…

Pretty coat but not practical for British weather hoods too large so just falls down and the pull tabs don’t work either bought it a year ago

5 de dezembro de 2024
Opinião espontânea
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Resposta da RainSisters

Thank you for the feedback! We're sorry to hear that the coat's hood doesn't really feel practical to you. We increased the hood size this year, as per popular demand. However, we recognise that there are people who prefer smaller hoods, which is why we still have the strings that allow you to adjust how tight the hood is around your head.

Classificada 5 em 5 estrelas

Outstanding quality

The coat I received was of an outstanding quality. I didn't feel it was the right size for me so I followed the instructions on exchange that were included in the box I received. It was very easy to do so and I can't wait for the next one to arrive!
Keep up the good work ladies 🤩

5 de dezembro de 2025
Opinião espontânea
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Resposta da RainSisters

Thank you for your wonderful feedback! We’re thrilled to hear you loved the quality of your coat and that the exchange process was easy. Can’t wait for you to enjoy your next RainSisters piece!

Classificada 5 em 5 estrelas

Christmas wish fulfilled

For months our Daughter has been eyeing a coat from Rainsisters, she placed one particular pattern on her wishlist for Christmas. We had concerns about sizing and ensuring the best possible fit for her dream coat. Through oustanding communication with Daniela from Rainsisters, we were able to make her wish come true. Every step of the process is made incredibly easy through their online website. The ladies from Rainsisters provivded an exceptional shopping experience. If you are considering one of their offerings do not hesitate to give them a try, you won't be disappointed! Pricing was reasonable and shipping was lighting fast through DHL.

1 de dezembro de 2025
Opinião espontânea
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Resposta da RainSisters

Thank you so much for your wonderful review! We’re delighted to hear that your daughter’s Christmas wish came true and that Daniela was able to help you find the perfect fit. It means a lot to know that you enjoyed both the service and the shopping experience. We truly appreciate your kind words and hope your daughter loves her coat for years to come!

Classificada 1 em 5 estrelas

Dont fall for the SoMe Marketing

Dont fall for the SoMe Markting, and fake reviews. The Quality of the Jacket is definitely not worth the price. The webpage is full of sketchy business practices like putting many items on sale, but not having any in stock until the day the sale ends. When they lure you in, dont expect good customer service either. even when they make a mistake.

They had changed the design on one of their jackets. Didn´t want to change pictures tho, so ALL (not some as they claim here) was from the old design, when I received the new designed one. I wanted to return it. Customer "Service" told me, it's an upgrade, be happy. If you dont like it you can cut it yourself!!! it was a present, so that would mean I couldn't return it of course. And if you want to return it, they make that process difficult aswell, short dealines, labels that works almost nowhere and of course a FEE for their mistake, which you have to pay. NOT RECOMMENDED

29 de novembro de 2025
Opinião espontânea
logótipo da RainSisters

Resposta da RainSisters

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.

To provide clarity for other customers reading this:
The coat you ordered does indeed come with belt loops and a belt, as indicated in the product’s written description. Some of the photos on the product page show styling variations without the belt attached, which may have caused the misunderstanding — and we appreciate you pointing this out so we can improve how these details are visually communicated.

Regarding the return process:
Our system applies a €10 return fee only when customers choose to use our prepaid return label and request a refund. This is simply the cost of the label.
However, this fee is never mandatory:

You are always welcome to return the item using any other insured, trackable shipping method, in which case we issue a full refund with no deductions.

And for exchanges, all shipping costs are fully covered by us.

We truly regret if our customer service communication felt unclear or unhelpful — that’s not the experience we aim to provide, and we are already reviewing this case to ensure better guidance is given moving forward.

Thank you again for your feedback. If you would like further assistance, we are more than happy to help you directly and ensure everything is resolved to your satisfaction.

Classificada 1 em 5 estrelas

Sketchy at best…

Don't believe the "Hype" low quality, sketchy business practices and non existing customer service. Charging me for sending me the wrong ITEM. I ordered a Christmas present for my wife from here, as much as i think she would like it, i am buying something else from somewhere else. They send me a wrong Item, told me they dont have what i ordered at all, the customer service, dont seem to really care. i was also told i could return until next year, but their system, which doesnt work very well, only allow me to Return until the 17th. So i am happy i noticed the mistake, before waiting for Christmas. And would be stuck with it. So i will just return it, get her something else, from somewhere more profesional. But now they charge me 10€ in handling fee´s, for returning the wrong item.

1 de dezembro de 2025
Opinião espontânea
logótipo da RainSisters

Resposta da RainSisters

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations.

To provide clarity for other customers reading this:
The coat you ordered does indeed come with belt loops and a belt, as indicated in the product’s written description. Some of the photos on the product page show styling variations without the belt attached, which may have caused the misunderstanding — and we appreciate you pointing this out so we can improve how these details are visually communicated.

Regarding the return process:
Our system applies a €10 return fee only when customers choose to use our prepaid return label and request a refund. This is simply the cost of the label.
However, this fee is never mandatory:

You are always welcome to return the item using any other insured, trackable shipping method, in which case we issue a full refund with no deductions.

And for exchanges, all shipping costs are fully covered by us.

We truly regret if our customer service communication felt unclear or unhelpful — that’s not the experience we aim to provide, and we are already reviewing this case to ensure better guidance is given moving forward.

Thank you again for your feedback. If you would like further assistance, we are more than happy to help you directly and ensure everything is resolved to your satisfaction.

Classificada 5 em 5 estrelas

Form + function!

Many things in life force one to choose between form or function. I finally found Rainsisters after an exhaustive search for a beautiful yet functional raincoat! I also love the company: the focus on slow fashion, eco-sustainability, and three awesome sisters creating together. I always get a ton of compliments when I wear my Rainsisters coats! Thank you for such beautiful and practical artwork!

17 de novembro de 2025
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Resposta da RainSisters

Thank you for your kind words! We’re thrilled that our RainSisters coats bring both beauty and functionality to your wardrobe, and that our values resonate with you.

Classificada 5 em 5 estrelas

What's not to love about Rain Sisters..

What's not to love about Rain Sisters..
Finally raincoats that turn heads for their femininity rather than making me look like I am in a military parade. I adore their coats (I have quite the collection) and love swaying and swirling the full 50's style skirts. I have been chased down in airports and streets by men asking where they can buy one for their wife. The coats are well made and the fabrics good quality. They are also good with any returns (I only needed to once and that had nothing to do with any fault, just a size adjustment and their communication is good) More power to these sisters. I'll enjoy seeing new introductions.

19 de outubro de 2025
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Resposta da RainSisters

Thank you for your wonderful review! We’re delighted to hear you love your RainSisters collection and enjoy the feminine, playful designs. Your support means so much to us!

Classificada 5 em 5 estrelas

Spectacular Raincoat

The ordering process and delivery were seamless. The coat is gorgeous, absolutely stunning. My only complaint is having to pay extra for a belt with a buckle. I would not expect to have to incur such an expense for a buckled belt when the coat is sold at such a high price point. It would be better to charge $40 more for the coat and just include the buckled belt.Nevertheless, I’m extraordinarily satisfied with my purchase.

16 de novembro de 2025
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Resposta da RainSisters

Thank you for sharing your experience! We’re thrilled to hear you’re happy with your RainSisters coat and appreciate your thoughtful feedback on the belt.

Classificada 5 em 5 estrelas

Regenmantel

Tolle Verarbeitung und passt genau wie beschrieben in meiner Größe. Vielen Dank für den wunderschönen Regenmantel.

17 de novembro de 2025
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Resposta da RainSisters

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr, dass Ihnen Ihr RainSisters-Mantel perfekt passt und Sie die Qualität so schätzen.

Classificada 5 em 5 estrelas

Great material and designs

Great material and designs, after sales service and warm communication with customers! Well done!

17 de novembro de 2025
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Resposta da RainSisters

Thank you so much for your feedback! We're so happy to hear about your experience!

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