Ordered a cricket kit for my son on 23 April. Hadn't heard anything by 29 April so called Ram only to find out that when I ordered the kit, it wasn't actually in stock and wouldn't be with me until... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ordered a cricket kit for my son on 23 April. Hadn't heard anything by 29 April so called Ram only to find out that when I ordered the kit, it wasn't actually in stock and wouldn't be with me until... Ver mais
A empresa respondeu
Ordered some cricket balls, junior size. They sent me the wrong size by mistake and have ignored all 3 emails I've sent asking to sort out an exchange. What poor customer service and a bang average c... Ver mais
A empresa respondeu
Was bought a RAM cricked bag and loved it. Unfortunately it ripped after a couple of uses. I know this isn't common as I have friends who have had similar bags for years. I contacted customer servi... Ver mais
I bought their challenger package, the kit is ok and seems durable enough, the bag is roomy with plenty of pockets. On the leg pads, I do think the straps could do with being longer, as the middle one... Ver mais
A empresa respondeu
Having sold cricket balls, cricket training equipment and clothing for over 10 years, alongside our involvement in rugby, we have a passion for the sport and the experience to produce high quality products for all levels of teams. Supplying over 3000 schools, universities and clubs during this time, alongside individuals, we are able to offer incredible deals to keep you training to the highest level in both the on and off seasons.
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great place to shop with. Reliable and quick delivery. Will buy again from these guys.
I ordered a bat, but when it didn't arrive was told it was no longer available. I was offered no replacement or an apology. The bat remained in the web site for a number of days after my order. The helmets ordered were the wrong size and when replaced didn't arrive at the time/ date given. The kit itself is good and I'm happy with what I've purchased, but the delivery process a bit of a pain.

Resposta da Ramcricket.co.uk
Brilliant product, and excellent service in relation to delivery! Thanks
I will recommend you organization with excellent service.quality, durable product I have received.
bandula md
selling c cricket club
kent
Son will be chuffed with his Set! bring on the Crazy Cricket!
2 star initially : I ordered some cricket stumps from Ram to enjoy on holiday with the family via Amazon. Decided to wait a few days to get the "better ones" at a higher price as in stock, 5 days delivery. What a mistake. On the day of delivery an email saying they were out of stock and would be three weeks at least. What an unreliable company. How we do now find what we need miles from anywhere and soon to come home?
4 star now - within hours - the power of TrustPilot! - they had replied explaining the problem and offering an urgent free replacement tomorrow. Good diving catch guys. Appreciate it. Ben.

Resposta da Ramcricket.co.uk
Ordered a fielding coaching bundle and some spring loaded stumps in April. Part of order delivered in 3 parts, but still awaiting balls and stumps in July! Chaser email sent over a week ago and no response. Not good customer service!

Resposta da Ramcricket.co.uk
Ordered the Junior Cricket Set for my son's birthday, waited until the day before his birthday to chase up the order only to be told that the item was out of stock with more expected in 3 weeks time. The staff member insisted this was posted on the listing. I revisited the listing only to confirm I was correct and it was the 'senior' set was out of stock! I have been forced to cancel my order and now have less than 24 hours to find a replacement! I can foresee a very disappointed child....thanks a lot!!

Resposta da Ramcricket.co.uk
We received the kit yesterday and it looks absolutely fantastic. I was really impressed with the quality of the red kit that we ordered previously but was blown away by this. Aesthetically very pleasing as well as being of a high quality material.
Great quality cricket training gear (cones, batting tees, bowling balls etc) competitive price & delivered quicker than expected. Will be using Ram again!
Exactly what I ordered and arrived quickly.
Constructive feedback: would be good to receive email when item shipped
I purchased a Fusion Skyer practice bat from Ram cricket but initially didn't receive an email confirmation for my my purchase. I contacted the company by telephone and James Gabele was extremely helpful and professional in dealing with this issue. I received a email confirming my order shortly afterwards and received my bat within a couple of days.
The service from Ram cricket was excellent and I would recommend them to anyone looking for cricket equipment.
Very impressed - website price was cheaper that eBay or Amazon and we really rate the product - plastic but solid and high quality. Took it to the beach on Saturday and my four year old loved it.
Wrong delivery address (made my dad wait at home for no reason) and still not received Bola balls. It was crossed off on the invoice with no explanation.

Resposta da Ramcricket.co.uk
Ram rugby have well and truly under promised and over delivered with my order for 300 mini cricket bats for Wolverhampton Cricket Club. We are hosting a ODI Visually Impaired International cricket match between England and India on bank holiday Monday 25th May. I wanted to sell 100 limited edition mini personalised bats and followin my original order the likely delivery date was advised as 3 days before the event. Whilst not ideal , as long as i had them that was fine by me. As it has turned out i got them last week! This means that i can get them all signed by both squads before the event and make them a truly unique souvenir of our event. Thanks very much for your service.
Having had a good level of customer service when ordering the item the over 2 week wait for the item at this time of year was a little frustrating. Indeed the order miraculously came the day after I phoned chasing the order - maybe it got forgotten!?!?

Resposta da Ramcricket.co.uk
Always love the kit, the range and the polite service. Only downside is that we've had two orders delivered with things missing and one with a mistake. If they can sort out the glitches, RAM will be a great company to do business with.
Easy ordering and next day delivery. Good quality. Perfect.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.