RangeMe Opiniões 186

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

That's easy. It's 100% due to our Sr. Customer Service Manager James Baldock. Whatever he's being paid is not enough. We joined Range-me a little more than 2 years ago. Maybe closer to 3 years ago... Ver mais

Classificada 5 em 5 estrelas

RangeMe has been a total game changer for our 2023 relaunch of MARIMIX Crunch-Baked Snackmix. It’s helped us get real visibility with national retailers, put our products in front of hundreds of buyer... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I submitted my item to RangeMe. I wanted to reach QVC et al. It was an AI-generated digigal download photo celebrating America's 250th birthday and would be fabulous for online sales! I was granted al... Ver mais

Classificada 5 em 5 estrelas

We submitted our brand to a RangeMe Immediate Opportunity which led to an invite with the buyers from a very large national retailer. That meeting resulted in a huge 170,000 unit order for our Hug-a-B... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de empresa para empresa

Escrito pela empresa

RangeMe stands as the premier online platform facilitating seamless product discovery between brands and retailers, revolutionizing the way businesses connect and collaborate in the retail space. Our innovative platform empowers retail buyers to efficiently uncover a diverse array of innovative and emerging products, streamlining the product discovery process and enabling them to stay ahead in today's dynamic market landscape. Partnering with retail buyers, RangeMe offers unique opportunities for brands to submit their products for review when buyers are actively seeking new and innovative offerings. At RangeMe, we understand the importance of these retail opportunities and strive to bridge the gap between brands and buyers, maximizing exposure and fostering growth. Our comprehensive platform equips brands with the tools they need to showcase their products effectively, manage their brand presence, and build market awareness. With RangeMe, brands can seize these retail opportunities and position themselves for success in the competitive retail market.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

Still overpriced, still a monopoly

Still overpriced, still a monopoly (in my mind).

Small scale publisher here from Scotland. In the past I'd have been able to pitch to companies like Tesco or Asda directly by creating industry contacts. Now, I get pushed to using RangeMe as the only valid way to approach retailers. To do that I must pay a fee just to have that interaction. It would be ok if that was a reasonable fee, but it's wholly unreasonable for a small business. setting aside the pointless £99 fee level which doesn't even allow direct submission. Min fee is £1,399 but realistically you need the £2,499 to get anywhere. And that's only if you are VAT registered, try adding 20% on top.

Books, if most people don't know, don't have a high margin. You have to offer a wholesale discount of 40%-55%, and after printing costs etc you are lucky to make 1%-4%. So, if a book retails for £19.99 you'd have to sell over 15,000 copies to just break even with RangeMe's cost. Then remembering retailers can return any unsold books and claim back the wholesale cost, you can guarantee that sales figure is well over 25,000. Again, just to break even!

Why not offer services for small suppliers? Deals that are linked to successful retailer uptake? Or maybe a price linked to supplier size? Or, how about some kind of one-off submission cost to get in front of specific retailers. Or just share the risk with the small supplier.

Now I should mention the free submissions to Asda or Tesco, you can submit once, and only once, to the retailers. So, god forbid you add any new products to your portfolio, you just have to hope the retailer happens across your advert infested supplier page. Then there is the £99 fee just to add more than 3 products. It doesn't cost that much to manage the database.

But there is no incentive for RangeMe to care. They get a fee from the supplier, and I'd bet they get a fee from the retailer, so where is the incentive to do right by either party? And I can get it from the RangeMe PoV, why care about the small suppliers, they aren't value assets at the end of the day. So this acts as a monopoly paywall which actively disincentivises and disenfranchises new companies trying to get their products in front of retailers.

As a note, discount all the "invited" reviews and you will quickly see what people really think of the service. And then read the responses, they all read as AI generated apologetic responses. But actions speak louder than those responses, and RangeMe hasn't changed in the nearly 2 years since my first review, even though the response suggested they take feedback seriously and use it to improve.

Tried reporting to trading standards in the UK as a monopolistic practice or gatekeeper, but because you can technically still directly contact retailers (even though they push you back to RangeMe) and not all retailers require RangeMe (even though all major UK retailers do) trading standards does not consider RangeMe a monopoly or gatekeeper.

So here I am stuck, either hoping that a buyer from one of the major retailers happens across my tiny supplier page on RangeMe, or that RangeMe actually make changes that help small suppliers. Neither point seems likely to me. Until then I'll keep making reviews of RangeMe in the hopes they actually listen. PS, RangeMe, if you'd actually like to resolve this, feel free to reach out via my company details on your database. That's Pesky Publishing Ltd.

6 de janeiro de 2026
Opinião espontânea
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Resposta da RangeMe

Thank you for sharing your detailed experience. We recognize your frustration with the pricing structure and its impact on small publishers. Your feedback regarding alternative pricing models and the value for small suppliers is important to us. We're committed to reviewing your suggestions and will use them to improve our services. We appreciate you bringing this to our attention.

Classificada 5 em 5 estrelas

Big Box Retail Accessability

The RangeMe platform allowed our company to be vetted quickly and easily. Our Verification opened up opportunities to present to Big Box retailers, previously inaccessible.

1 de janeiro de 2026
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Resposta da RangeMe

We're happy to hear that our platform helped your company get vetted quickly! It's great that verification opened doors to present to big retailers. Thanks for your feedback.

Classificada 5 em 5 estrelas

Couldn't be more pleased

Couldn't be more pleased with the platform, their customer service, and the contacts/businesses to submit to.
RangeMe has been pivotal to our companies reach into vital markets. Best investment I have made in a long time.

18 de dezembro de 2025
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Resposta da RangeMe

We're happy to hear that our platform, customer service, and business contacts have helped your company reach vital markets. Thank you for your positive feedback; it means a lot to us.

Classificada 4 em 5 estrelas

Easy to use..

Easy to use... Friendly

14 de dezembro de 2025
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Resposta da RangeMe

We're glad our product is easy to use and friendly. Thank you for your feedback; it means a lot to us.

Classificada 5 em 5 estrelas

Our Customer Success Manager is a game changer

We've had a great experience with RangeMe so far. We began our journey with RangeMe almost 2 years ago. We started out working on our page and offering ourselves and got some decent results. However, we recently renewed our subscription with the added benefit of working with a Customer Success Manager. James Baldock has been amazing. His suggestions and assistance has made all the difference in the world for us. James helped us redesign our banner page to make it more appealing to buyers. He gave us advice on how to sharpen our messaging to entice prospective buyers to more closely review our product offering. I believe his suggestions helped us get an invitation to Walmart' Open Call in October of this year which went well for DripLip. James is amazing.

14 de novembro de 2025
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Resposta da RangeMe

We're happy to hear that you've had a great experience with us! It's wonderful to know that the Customer Success Manager's assistance, including the banner page redesign and messaging advice, has been so valuable. We appreciate you sharing your positive feedback.

Classificada 5 em 5 estrelas

I had a really poI had a really positive experience with this companysitive experience with Rangeme

Excellent experience! The team was responsive, professional, and truly cared about customer satisfaction. The product quality exceeded expectations and delivery was smooth and on time.

5 de novembro de 2025
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Resposta da RangeMe

We're happy to hear that you had an excellent experience! We appreciate your recognition of our team's responsiveness, professionalism, and care, and we're grateful for your feedback.

Classificada 5 em 5 estrelas

RangeMe's Excellent Retailer Connections

RangeMe consistently provides excellent opportunities to connect with the right retailers at the perfect time. We've experienced a dramatic increase in retail deals thanks to the Immediate Opportunities section. Highly recommended!

3 de novembro de 2025
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Resposta da RangeMe

We're happy to hear that you're consistently connecting with retailers and increasing your retail deals through Immediate Opportunities. Thank you for recommending us!

Classificada 5 em 5 estrelas

Easy to complete

The notification of this opportunity was clear and the ability to fill out the form was easy.

4 de novembro de 2025
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Resposta da RangeMe

We're happy to hear that the notification was clear and the form was easy to complete. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Very well customer service I recommend…

Very well customer service I recommend range Neto gain that extra exposure to any brand.

29 de outubro de 2025
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Resposta da RangeMe

We're glad you found our customer service helpful and appreciate your recommendation. It is great to know we helped your brand.

Classificada 5 em 5 estrelas

Thank you so much

Thank you, excellent service

23 de outubro de 2025
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Resposta da RangeMe

We appreciate you taking the time to share your positive experience; we are so glad our service met your expectations.

Classificada 1 em 5 estrelas

If there was minus -5 i will give

If there was minus -5, I will give them that. Immediately they collected my premium money, no support, no replies, nothing. I did not get any benefit feom them all i got was a debt as a new company. Very pathetic and unhelpful. Theu guy whol collected the money did not even acknowledge receipt of payment. When u call them, nobody helps.AVOID at all cost. All they are looking for is their money. If it lands in their account, that's it. Date of experience is for the duration of the premium plan AVOID AT ALL COST. Very disappointed. Its a rip off and looks to me like a scam. Never again. Very disappointed.

9 de janeiro de 2025
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Resposta da RangeMe

We appreciate your feedback and we're sorry to hear about the issues you experienced with our services, especially regarding the lack of support and unacknowledged payment.

We attempted to reach out to you to speak more about your concerns but were unable to reach you.

Classificada 5 em 5 estrelas

Great experience and real results!

RangeMe has been such a helpful platform for us. As a small but growing brand, it gave us a real chance to connect with big retailers that would’ve been difficult to reach otherwise.

The process was clear and easy to follow, and I was thrilled to see our brand approved by 7-Eleven through the platform. The RangeMe team is also very responsive and professional — you can feel they truly care about helping brands succeed.

I really appreciate the support and opportunities RangeMe has provided. Highly recommend it to any emerging food or beverage brand!

20 de outubro de 2025
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Resposta da RangeMe

We're happy to hear that our platform helped your brand connect with major retailers. It's great to know the process was clear and that you appreciate our team's support. Thank you for recommending RangeMe!

Classificada 3 em 5 estrelas

Shocking Lack of Support BUT working on improvements

10/1/25 Update...
As a result of my 1-star review on 9/25/25 RangeMe contacted me to help rectify the problems I had adding new items, and the rep told me they are working on improving their support. I changed my rating from 1 star to 3 because they appear to be interested in correcting their support problems. The rep also offered to extend our premium subscription for a year and work with us to maximize the odds of securing new business on their platform. It's encouraging to see they are motivated to improve.

9/25/25
No support available whatsoever, only an endless loop of useless unhelpful bot responses. No chat option, no phone support, no email support.
Complete lack of support is inexcusable for any company and I strongly encourage you to avoid RangeMe, don't waste your time and money.

Also, I've subscribed to RangeMe for 6+ years and never secured ANY new business from the platform.

My most recent frustration is numerous rejections while trying to add new products, attempting 15-20 different item names and all were rejected although they appear to comply with their listed standards. I initially entered 4 new items and 1 was accepted and published on the first try BUT the other 3 are rejected repeatedly citing non-compliant names. The 3 rejected names are similar format, length, and type as the item that was approved, so there is no way to determine why their system is rejected the other 3 items.

I'm done 9/25/25.

24 de setembro de 2025
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Resposta da RangeMe

Thank you for sharing your feedback. We are very sorry to hear about the significant frustrations you experienced while trying to find support.

We have reached out to you on Trustpilot to get more information about your account, but we haven't received a response. We're eager to learn more about your experience and talk through how we can make things right.

Classificada 5 em 5 estrelas

I’ve loved using RangeMe from day one

I’ve loved using RangeMe from day one. The platform has given me the opportunity to connect directly with the right buyers for my company and opened doors that would’ve been hard to reach otherwise. As a founder, I truly value tools that make it easier and faster to grow, and RangeMe does exactly that. I highly recommend it to any brand looking to scale in retail

24 de setembro de 2025
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Resposta da RangeMe

We're happy to hear that the platform has facilitated valuable connections and growth for your brand. It's great to know that our tools have made scaling in retail easier and faster for you. Thank you for your recommendation!

Classificada 1 em 5 estrelas

Most useless website on earth for…

Most useless website on earth for business. All they want from you is to pay for the premium plan.

Update: Almost a year now and zero views on my profile and product.

15 de agosto de 2025
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Resposta da RangeMe

Thank you for your feedback, and we sincerely apologize that you feel this way. We want to be transparent about our business model: our free platform allows you to create your product profile and upload up to three products, making them visible to thousands of retail buyers on the RangeMe platform.

While we do offer premium features for brands who want to boost their visibility, gain valuable insights, and get exclusive access to retail campaigns, we understand that this is not the right fit for every business.

We have removed you from our paid subscription email list. We can also provide resources on how to optimize your profile to increase your brand's visibility and help you get noticed by buyers.

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