Honestly love this brand!!!! So much to choose from and something for everyone! Great for plus size, true to size, and material is amazing and so comfy!! Highly recommend, shipping is great as well, c... Ver mais
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Leia as opiniões dos outros
Honestly great company for those who dont “fit” (physically or mentally) into fashion the norm fashion styles this brand is perfect for those who are a little bit crazy and very fun. The clothing is s... Ver mais
Reposting here as the owner removed my post from Facebook - however I feel this is important with the amount of people sinking their wallets into this company. Not Today Hoodies - Anyon... Ver mais
A empresa respondeu
No incentive here 👋🏻 I’ve had nothing but an epic experience with these guys who go above and beyond to help their followers feel comfortable in their own skin (and in society). They made a genuin... Ver mais
Informações sobre a empresa
- Loja de roupa
- também em
- Loja de estampagem de roupa
- Loja de moda feminina
- Loja de moda masculina
- Loja de roupa urbana
Informação fornecida por diversas fontes externas
Ratchet Clothing brings you the latest in urban street wear. With a high quality product and innovative design- Being Ratchet never looked so good!!
Informações de contacto
Wilsthorpe Road, NG10 3LE, Long Eaton, Reino Unido
- ratchetclothing.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 54% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great hoodie
great hoodie, love the design, perfect size and comfort

Resposta da Ratchet Clothing
Please do not buy from this company. You will be ignored.
Please do not buy from this company!
Brought a tshirt and scream baseball jersey.
The baseball jersey turned out to be way too big.
Tried to return it to the owners but was told no as it was “limited edition” no where on the advertisement of the shirt did it say that.
Also did not say they didn’t accept returns on that particular item.
Completely goes against trading standards.
Emailed them but have been completed ignored by them after numerous emails.
Wish I knew sooner!

Resposta da Ratchet Clothing
Told to go eat shit
Really disappointed in my recent purchase experience with them and behavior since. Lucky dip purchase and the items were terrible, They then started replying on social media that's what a lucky dip was - some people are lucky some people are not. (That's absolutely not what a lucky dip is)
Owner then posted about their mental health being poor recently to gain boosts from followers but included a side note that anyone who moaned about lucky dips could go eat shit - So of course followers jumped on the band wagon & absolutely slated anyone who moaned and trolled people to death calling them every name under the sun in "support of ratchet"
I'd had a rough day myself then made worse by someone who claimed to be suffering with their mental health!! Will they care that their knock on affect to gain a mental health boost absolutely knocked the shit out of someone else's? No course not. We'll be told to go eat shit again.
Absolutely cannot support that kind of behavior towards peoples mental and now unfollowed on all platforms.
Outstanding company
I’ve bought a number of products from them now for two years ranging in sizes and style. Each has been excellent quality, and comfortable.
The size inclusivity is also amazing. Having gone from a 4XL to a XL the amazing standards have continued. Will be using them again and again.

Resposta da Ratchet Clothing
Amazing!
Placed an order for 2 hoodies and 2 t-shirts. I then noticed that the stranger things items were on offer so I emailed asking if I could amend my order to add 2 more items on. They were really helpful and did this no problem.
I live in my sweatshirt and my husband is a massive fan of the t-shirts that I ordered for him. Will definitely order more!

Resposta da Ratchet Clothing
I absolutely love rachet and have quite…
I absolutely love rachet and have quite the collection of t-shirts and hoodies from them now. I love the fact that they make the effort to ensure everything is safe and non-toxic.
Everything I have had from them has been good quality. I have only had an issue once and that was with a bomber jacket and the design started to peel away at the edges but they helped me out with that, no issue, and it's been all fine since. They always go above and beyond for their customers, which shows they really care.
I just wish they were a little cheaper so I could afford everything I want! Haha! In all seriousness though, everything is handmade and they are a great company so the price is worth it.
No incentive here 👋🏻
No incentive here 👋🏻 I’ve had nothing but an epic experience with these guys who go above and beyond to help their followers feel comfortable in their own skin (and in society). They made a genuine rookie mistake resulting in their current trust pilot score warning reminding us they are a small brand who are learning, and not some big corporate out to make big bucks for little value.
Check them out and give their items a go. You won’t be dissapointed
Ratchet fan for years!
*no incentive promised or wanted*
I have followed this brand for some years now. I have many of their tshirts and most recently purchased some gym wear. This brand is extremely helpful with their custom personalised items too, only to happy to help. And the quality of their other items is fantastic. Comfortable, a huge range of sizing and I have always been happy with every piece ive recieved. I appreciate the time it takes them to hand dye and make the items. All over a good, caring, inclusive brand.
Brilliant small company!
No incentive offered/received for this review (& I don't see the issue as LOADS of companies offer incentives for reviews). Anyway, I have ordered twice from Ratchet in the past, 2 hoodies for me and a t-shirt as a gift. Both orders came exactly as described and arrived within the time frame given. The quality of the products was fantastic and I love the little touch of the labels saying "size, beautiful". You won't find a more inclusive brand. The people who run Ratchet have their hearts and priorities in the right place, and the staff seem to be very happy there, which makes them a business I am willing to support however I can.
No Incentive for this honest review.
No Incentive for this review.
Firstly I never usually write reviews. Its tedious and no one really cares anyway right? But Ive ordered from Ratchet 5 times now and every time Ive been super impressed by the design and quality.
My son has ASD and hugely struggles with clothing/sensory issues, but the material in all the hoodies and tshirts has been excellent and of a high quality. I love that there are so many unique designs, Ive had Christmas stuff, Stranger things and my personal favourite was the heated rivalry hoodies IYKYK. Thats it from me. I just think the team is incredible.
Waiting for my 2nd purchase after…
Waiting for my 2nd purchase after having such a good experience with the 1st one. These people gave birth to my favourite jacket of all time and I'm waiting for my Scream tracksuit which is going to kill me off when it comes I'm so excited! Quality 10/10, customer service 10/10. Just seen their Instagram post and wanted to say THIS MORNING I got asked by Starbucks to review them on Google and I'd get £2 my next drink. I've also had KFC ask, mattress companies, all stores asking me to review and be entered into prize draws ect. Ratchet haven't asked anyone to leave a positive review, just a review like all other businesses do. Trustpilot are perfectly happy to have companies like Virgin and other scam companies have thousands of fake reviews but won't let Ratchet have any real ones? Nah.
Support Ratchet!
100% support this business, you know my account is real as it's the one I use to abuse bad businesses. Supoort them, you won't regret it!
Brilliant company
Brilliant company! Ordered so may times and love everything !!!!
No incentive offered & not wanted 😁
No incentive offered and not needed cos I’m a broke a$$ b***h !
But I need to express how amazing Ratchet have been!
Fish purchase was our Rism with the Tism hoodie, this really made my son feel
Happy, we’re quite a light hearted family and we often said this, so to have a mega cool
Hoody for my (then pre) teen was great.
And the new mega collection was our second purchase, it may of been late but it was so worth it!!
The quality 10/10
The design 10/10
And most of all the communication and customer service 100/100!
My son lives in these two town at current, and even when I was out of hospital at silly o’clock I made sure they were washed and ready for the next day (good school bargaining tool
For us)
Thank you for being the best and welcoming us and everyone else into the Ratchet Family
Ratchet
I’ve been buying from Ratchet for a while, the designs are great and items are always good quality!
Love this brand
Love this brand! The most personal customer service and you can speak to actual people when you need to. My only issue encountered really was that sometimes the sizing is off - I've had to return two things but one was wrongly labelled (not their fault) and the other one was part of new stock that was a different sizing (again not really their fault). My gripe with this is having to pay an extra £10 postage on top to return one thing then get a replacement for something that wasn't my fault (as the customer). This could maybe be absorbed by the business for cases like this. Otherwise, love Ratchet ✌🏻
P.s no incentive received, but even if there was I would be writing the same thing.
Scream/Gym Collection
I ordered for the first time when the Scream/Gym collection dropped. I'd been a follower for a while but not really paid attention until that drop. It took a while to arrive, but the delay was explained on their page and status of said orders was updated frequently on their page. I personally don't mind waiting for my items as long as customers were made aware. Which they were. Unlike when I ordered band merch from another German company and had the most shocking experience but that's not what this review is about. I LOVE my jersey and I'm genuinely so happy with it.
No incentive offered for this review…
No incentive offered for this review and no incentive required! Love these guys, have ordered so much over the last couple of years. Quality is brilliant, have had a couple of customs and some of their creations, they never disappoint. Love the ethos of the brand, size inclusive. Can’t fault them!
The photo and description of the hoodie…
The photo and description of the hoodie I bought for my son was totally different to what arrived. I ordered a green, pink and black wicked hoodie but a T-shirt arrived instead and a different colour so I had to pay to return it then had to pay again and have the ‘correct’ one sent which cost me nearly £45 for the hoodie, way overpriced! When it arrived the XL was not an XL and the colours again were totally different, not a trace of black in it!! The owner is not bothered and completely lacks customer service and is patronising. I will never use them again, a complete rip off that falsely advertises!!
Their sizing is absolutely awful
Their sizing is absolutely awful, but even when they send you an item much bigger than you ordered, they will replace it but you have to pay to return it. Then pay for postage again before they will send out the replacement. This whole process takes weeks. Then the replacements were just as awful size wise (8” bigger than advertised). So I’m not returning them again because I’ll have to pay another £10 in postage.
The quality is fine, as is the design, but from my perspective a total waste of money.
It states on here that they have been offering incentives for reviews, if this is the case I can understand why!
Very disappointed, won’t order again.
A gem of the clothing world.
I absolutely love the designs and quality of Ratchet items, they stand out from other small clothing businesses, especially to those of us with more unique (shall we say) clothing choices. There is so much choice on their website that you're sure to find a piece you love.
I also really like that they're inclusive in any way possible and will customise items to suit their customers.
Their online presence is really lovely to see, they are very real and they're not afraid to show it. They interact with the customers in light-hearted and sometimes hilarious ways and I feel like it really sets them apart from other brands. They don't just show their clothes, they show who they are as people.
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