The query line team and booking the call out was handled well and efficiently, staff friendly, polite and helpful. The dishwasher repair man was also helpful, explained all what needed doing, ordered... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The query line team and booking the call out was handled well and efficiently, staff friendly, polite and helpful. The dishwasher repair man was also helpful, explained all what needed doing, ordered... Ver mais
A empresa respondeu
I’ve been with Reactive Home Services for a very long time now and cannot fault their customer service. I would highly recommend this company to anyone.
A empresa respondeu
The engineer arrived within given timescales. He was extremely polite and made good conversation throughout his visit. Extremely knowledgeable and did the job with commitment, cleaning up after himse... Ver mais
A empresa respondeu
Janis arrived early and made a quick assessment that the unit was unrepairable because of its age. Now waiting for Reactive insurance to contact me to arrange for a replacement fridge freezer. At the... Ver mais
A empresa respondeu
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Reino Unido
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Janis is a great engineer from zest he fixed our dishwasher super fast very happy for his work 5 star ✨ plus many thanks

Resposta da Reactive Home Services
Great service and response to what I required.
Everything arranged very quickly.
I can't rate them highly enough.
I would definitely recommend them to family and friends.

Resposta da Reactive Home Services
Lovely guy as always thanks Dave

Resposta da Reactive Home Services
My dishwasher is been fixed thanks to the engineer he spotted the problem and all sorted ✔️

Resposta da Reactive Home Services
Dishwasher door would not close. Contacted Reactive within a couple of days they had arranged an engineer to visit phone call followed date arranged to visit. On agreed date text confirmed engineer visit time. Engineer arrived and did repair within a short time all quick and efficient
Very pleased

Resposta da Reactive Home Services
Always happy with the engineers as they are all extremely respectful of the fact my parents are very elderly. Dave today was great kept me posted regarding his arrival then called me when he was en route came in with a smile carried out the repair explained everything he had done and why then off he went to his next job very happy customers thank you Dave!

Resposta da Reactive Home Services
Carl was lovely and friendly and sorted my washing machine.

Resposta da Reactive Home Services
Carl has attended to a few of my appliance repairs,hes always a well-mannered, polite & friendly man and is efficient in his job.A credit to your company.

Resposta da Reactive Home Services

Resposta da Reactive Home Services

Resposta da Reactive Home Services
Yunus arrived on time and was polite and diagnosed the problem straight away and fixed it there and then. Wonderful service. Was the first time of using Reactive after holding insurance with them for a number of years and I am glad I have kept with them now, my first impressions are good.

Resposta da Reactive Home Services
excellent service engineer was out the next day and promptley found and repaired the fault

Resposta da Reactive Home Services
Initially, I was disappointed by the Reactive Insurance agent's immediate negative reaction to my request for a home visit saying the problem was not covered by my policy. However, after some negotiating, a visit was ordered, and the repair completed within three days. The repair man was very helpful and very efficient.
I have used Reactive Insurance Solutions on several occasions and have generally found them to be very good

Resposta da Reactive Home Services
Have just cancelled 5 policies . This company are totally innefficient and useless . Avoid

Resposta da Reactive Home Services
I haven’t had to claim that often, but whenever I do it’s always a very positive experience.. today was no exception. I would never look elsewhere even if the premiums were cheaper because the customer service is excellent!

Resposta da Reactive Home Services
I am happy with the swift response and decision from Reactive insurance. Very happy with my phone call with Natasha, arranging payment and my delivery needs.

Resposta da Reactive Home Services
Sylvia was the lady I talked with and most helpful and pleasant and what I have come to expect from Reactive she booked an engineer appointment with efficiency and we actually feel helped thank you

Resposta da Reactive Home Services
Great customer service, very polite helpful lady on the phone, sorted within 5 mins

Resposta da Reactive Home Services

Resposta da Reactive Home Services
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