I have used Reckon accounting product for more then 20 year, Moving through different platforms. I now use reckon one. Reckon has always supported me whenever I need help on understanding the feature... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We are long term users. The annual renewal of license has resulted in ‘upgrades’ that have made the system sooooo slow. Our sole operator business does not need all that is on offer- yet we are not ab... Ver mais
A empresa respondeu
Deepta Gupta helped me fix the issue with clear and concise instructions and talked me through each step I needed to complete. My issue was fixed within 2 minutes- very happy with the service.
I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... Ver mais
Informações sobre a empresa
Sobre Reckon
Escrito pela empresa
Accounting and payroll software made for every Australian small business
Reckon is built for Australian small businesses and sole traders, so you can spend less time on admin and more time on the part of your business you actually care about.
Reckon One covers the day-to-day money stuff: track income and expenses, send invoices and quotes, and get paid faster with online payments and automated reminders. Bank feeds and automated categorisation keep everything accurate and up to date, and GST tracking and BAS preparation are baked in, so tax time is less stressful.
Need payroll too? It's built right into Reckon One, or available on its own as Reckon Payroll. Either way, STP, super calculations and Payday Super are sorted and kept up to date as the ATO changes the rules. Whether you're a sole trader juggling invoices solo or an employer running payroll for a growing team, Reckon is built for how Australian businesses actually work.
Every plan includes free data migration and a personalised onboarding session, plus a 30-day free trial included when you sign up. No lock-in contracts, cancel anytime.
Informações de contacto
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, Austrália
- 1800 732 566
- customerservice@reckon.com.au
- reckon.com
4,2
Bom
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Problem resolved quickly in a courteous…
Problem resolved quickly in a courteous manner. Quick and easy to answer.
11 de setembro de 2024
excellent support
Reaching out to tech support for an issue I couldn't work out a resolution for. The answer came through within a few hours, with clear understandable instructions that sorted the issue.
10 de setembro de 2024
I got a quick response by email when I…
I got a quick response by email when I advised I was having issues with Reckon not displaying some screens
4 de setembro de 2024
Thanks to the technical team for their…
Thanks to the technical team for their help with quickly being able to talk us through our issues today with understanding.
2 de setembro de 2024
Fantastic Technical Customer Service
Fantastic Technical Customer Service. They helped me step by step with recover MFA app on my new phone device.
29 de agosto de 2024
Total amount paid to a supplier
This software can not do something as basic as tell you the total amount you have paid to a supplier. I rang the helpline today spent an hour on the phone. They even opened a remote session but in the end they told me it couldn't be done. Hard to believe.
29 de agosto de 2024
Opinião espontânea
Everything in one place
Reckon Accounts and Reckon Hosted is still the most efficient Accounting Software in the market. Covers Payroll, Inventory, Asset Registers, budgets plus all normal financials
No need for costly addons required.
27 de agosto de 2024
I have used Reckon Accounts Hosted for 25+ years
I have used Reckon Accounts Hosted for 25+ years, very reliable and smart.
Their support is great, API to connect to other apps, great reporting.
27 de agosto de 2024
I am hopeless with computer problems
I am hopeless with computer problems. The consultant was patient and tolerant of my limitations. She proceeded to fix my problems quickly and completely with her expertise.
27 de agosto de 2024
The support person I spoke with
The support person I spoke with, Lucas, was extremely helpful, patient and knowledge. I was very happy with the service I received.
Judy Hughes
26 de agosto de 2024
I had a problem and it was fixed
I had a problem and it was fixed, remotely. Nothing more to say really.
22 de agosto de 2024
Love Reckon
I have recently reached out for assistance to upgrade my Reckon. I had pasted the time frame to do so myself and had forgotten my admin password. I therefore reached out to my consultant who then passed my name to the office. Nick was so quick to assist me and give me the help I needed. He not only assisted me in getting my data file uploaded and downloaded again but he stayed with me until I was sure I had all my data back and I had no other questions. He also offered to lend any other assistance to me in the future if I might need it. Reckon you have an awesome support staff.
20 de agosto de 2024
Helping with download
Being elderly I don't know how to unload or update programs on my computer. When I first made my call I was informed that they would talk me through the download, however I don't understand what some parts of a computer I need to access. Once I explained this they were very helpful and downloaded for me.
21 de agosto de 2024
Must needed help
I most appreciated the help that I received today which enabled me to keep using Reckon. The gentleman that helped me was extremely pleasant to talk to and very surprised when I took the time to thank him for his much needed help.
20 de agosto de 2024
Reckon One Payroll issue
The operator who helped me was very patient and easy to understand, and resolved my issue.
19 de agosto de 2024
Helpful
I find using computers difficult as am elderly. The girl I spoke with was very patient and helpful.
It took longer than it should have but she was very patient
19 de agosto de 2024
nothing special
19 de agosto de 2024
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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