Reclaim Nation Opiniões 1291

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Just had our Brooklyn light table delivered with bench and chairs....it is absolutely beautiful. Only reason I havent given 5 stars is because of delivery timescale. We ordered early Jan with what w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A beautiful sideboard that will last for years, so happy with my product & wouldn’t hesitate buying from this company again. Very quick delivery and well packaged.

Classificada 5 em 5 estrelas

Bought the London farmhouse table from Reclaim Nation. Not only did they keep hold of my order for >2 months due to delays in moving house but the table looks stunning and great value

A empresa respondeu

Classificada 4 em 5 estrelas

Table and chairs are beautiful. Good quality and easy to assemble. We did however wait a long time for them and initial communication was non existent, however when I queried why I hadn't heard it... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

The Reclaim Nation hand-pick the best eco friendly reclaimed furniture for you and your home, only buying from suppliers who work with fully recycled or natural wood and materials from around the world.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

QUALITY

A beautiful sideboard that will last for years, so happy with my product & wouldn’t hesitate buying from this company again. Very quick delivery and well packaged.

7 de abril de 2026
Classificada 5 em 5 estrelas

Exeter Extendable Table

Exeter Extendable Table

Absolutely over the moon with the table. Quality is excellent. Ordering process was easy. Delivery was exactly to schedule.

30 de março de 2026
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Resposta da Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear you’re over the moon with your Exeter Extendable Table and that the quality met your expectations.
It’s great to know the ordering process was smooth and delivery arrived right on schedule. Team RN

Classificada 5 em 5 estrelas

London farmhouse table

Bought the London farmhouse table from Reclaim Nation. Not only did they keep hold of my order for >2 months due to delays in moving house but the table looks stunning and great value

30 de março de 2026
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Resposta da Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear you love your London farmhouse table from Reclaim Nation and that it was worth the wait.
It’s great to know the team could accommodate your moving delays and keep everything smooth for you. Team RN

Classificada 5 em 5 estrelas

Really good delivery service and the…

Really good delivery service and the bed is great. I was looking for sustainable, wooden furniture and this is just what I wanted. A quality build and looks good. Thank you.

27 de março de 2026
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Resposta da Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear you’re pleased with both the delivery service and your new bed.
It’s great to know it meets your expectations for sustainable, wooden furniture with quality and style. Team RN

Classificada 5 em 5 estrelas

Table is exactly like picture and as…

Table is exactly like picture and as described. Very sturdy table and looks great in new kitchen. Thanks.

31 de março de 2026
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Resposta da Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear the table matched the description perfectly and looks great in your new kitchen.
It’s great to know you’re pleased with its sturdy quality. Team RN

Classificada 5 em 5 estrelas

The table arrived on time and was…

The table arrived on time and was reasonably easy to put together with the help of another person and was exactly as described on the website. I am very pleased with it.

31 de março de 2026
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Resposta da Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear your table arrived on time and was easy to assemble with a little help.
It’s great to know it matched the description perfectly and that you’re so pleased with it. Team RN

Classificada 5 em 5 estrelas

Delivery men were so lovely

Delivery men were so lovely, really helpful and friendly. Table and benches came really fast, and amazing quality! Would definitely recommend.

1 de abril de 2026
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Resposta da Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear the delivery team were so helpful and friendly during your experience.
It’s great to know your table and benches arrived quickly and that you’re pleased with the quality.
We truly appreciate your recommendation. Team RN

Classificada 4 em 5 estrelas

Extendable Brooklyn light table…

Just had our Brooklyn light table delivered with bench and chairs....it is absolutely beautiful. Only reason I havent given 5 stars is because of delivery timescale. We ordered early Jan with what was expected to be a 2 week delivery....it came today (13th April). But it was well worth the wait. Customer service was brilliant with updates so cant fault that either. Would definately recommend.

13 de abril de 2026
Opinião espontânea
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Resposta da Reclaim Nation

Thank you for your detailed feedback.
We’re delighted to hear you love your Brooklyn Light table, bench and chairs and that it was worth the wait.
We do apologise for the longer delivery timescale, but we’re pleased our customer service kept you well informed throughout.
Your recommendation means a lot to us and is truly appreciated. Team RN

Classificada 1 em 5 estrelas

Avoid!! Misleading incorrect timescales 8months!!!

Avoid!!! Ordered a table from here in December 2025. After 3 months with no contact I reached out. They said there was a delay and would be the end of the month March. In April they said the table was due. Finally confirmed 13th July 8 months from first order. I wouldn't trust any timescales they provide!!!

12 de abril de 2026
Opinião espontânea
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Resposta da Reclaim Nation

Dear Mr Blackie,

We’re very sorry to read your review and fully understand how frustrating the delay must have been.

The timeframe you’ve experienced is not the standard we aim to provide, and we appreciate your patience while we’ve been working through this with you. As discussed, we have offered a gesture of goodwill to reflect the delay.

We will continue to keep you updated directly and work towards resolving this as quickly as possible.

Thank you again for your patience.

The Reclaim Nation Team

Classificada 5 em 5 estrelas

Love our Dining Table!

Absolutely love our new dining table - it's a real centrepiece item and we're already looking for another piece of furniture to add to our Reclaim Nation collection. Customer service was excellent - quick replies and good communication.

27 de março de 2026
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Resposta da Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear your dining table has become such a standout centrepiece in your home.
It’s great to know you’re already looking to add more from Reclaim Nation and that our customer service made the experience even better. Team RN

Classificada 5 em 5 estrelas

Super smooth and wonderful!

Super smooth and wonderful!

20 de março de 2026
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Resposta da Reclaim Nation

Thank you for your kind feedback.
We’re delighted to hear your experience was smooth and wonderful.
It’s great to know everything went just as it should. Team RN

Classificada 5 em 5 estrelas

Good communication on delivery

Good communication on delivery, furniture packaged well to avoid damage. Tall boy exceeded expectations for quality and appearance. Have ordered bedside cabinets to match and looking at other pieces. Was apprehensive about ordering online but good experience with company.

26 de março de 2026
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Resposta da Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear the communication and packaging gave you confidence in your order.
It’s great to know the tall boy exceeded your expectations in both quality and appearance.
We’re so pleased your experience has encouraged you to return for matching pieces. Team RN

Classificada 5 em 5 estrelas

Looks great, speedy delivery

The table we ordered arrived within 10 days. It was super easy to attach the legs and it looks great in our space.

7 de abril de 2026
Opinião espontânea
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Resposta da Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear your table arrived quickly and was easy to assemble.
It’s great to know it looks perfect in your space. Team RN

Classificada 5 em 5 estrelas

Fully recommend

Easy ordering, prompt delivery, quality products

25 de março de 2026
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Resposta da Reclaim Nation

Thank you for your kind feedback.
We’re delighted to hear you found the ordering process easy and the delivery prompt.
It’s great to know you’re pleased with the quality of your product.
Team RN

Classificada 2 em 5 estrelas

Disappointing delivery experience and inaccurate product description

I ordered a large piece of furniture from this company, which was advertised as including delivery to a room of choice. Unfortunately, the courier was not aware of this service, which made for a very unpleasant delivery experience. After some back-and-forth — including me stating I would need to return the item as I couldn’t get it upstairs myself — they eventually brought it to the correct room. However, there was little care taken with either my home or the item during this process (although thankfully the item was well packaged).

I contacted the company afterwards and received a quick response with an apology, but it felt quite generic. I also mentioned that a family member was considering ordering the same item, and I was concerned they would run into the same issues.

When I opened the drawers, I discovered they were not as pictured or described on the website — the runners shown were missing. I emailed again and was promptly offered a partial refund, as this is apparently a new design. While I appreciated the quick response, this was disappointing as the product did not match the listing.

Ideally, I would have returned the item, but given the earlier delivery experience and the size of the furniture, I didn’t feel able to deal with the hassle and reluctantly accepted the partial refund.

Overall, while communication was quick, it lacked reassurance and didn’t inspire confidence. Combined with the delivery issues and inaccurate product listing, the experience has left me hesitant to order from them again. As of several days later, the website listing still hasn’t been updated to reflect the actual product being supplied.

3 de abril de 2026
Opinião espontânea
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Resposta da Reclaim Nation

Hi there,

Thank you for taking the time to share such detailed feedback.

We’re sorry to hear that aspects of your experience did not meet expectations, particularly around the delivery and product details. The delivery service you described is not the standard we aim to provide, and we appreciate you bringing this to our attention. We will be reviewing this with our delivery partners to ensure instructions are clearly understood and followed.

We’re also sorry for the confusion regarding the drawer runners. As mentioned by our team, there has been a design update, however we recognise the importance of ensuring our website accurately reflects the product being supplied. This is something we are continuing to review and update to avoid any further confusion.

We’re pleased to hear our team responded quickly and were able to offer a resolution, but we appreciate your comments around reassurance and overall confidence — this is valuable feedback and something we are actively working to improve.

Thank you again for your feedback. It helps us refine both our products and the service we provide as we continue to grow.

The Reclaim Nation Team

Classificada 5 em 5 estrelas

First time we've bought from this…

First time we've bought from this company. Very happy with the table and chairs. Sturdy and well built. The deliverers kept in touch so we now when to expect the
Everything very well packaged.

24 de março de 2026
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Resposta da Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear your first experience with us was such a positive one.
It’s great to know you’re pleased with the sturdy quality of your table and chairs, and that delivery updates kept you well informed.
We hope you enjoy your new furniture for many years to come. Team RN

Classificada 1 em 5 estrelas

The products I ordered were first class…

The products I ordered were first class of great quality for the price , but the hassle of having them delivered was horrendous, several delays with the delivery, neither the company nor the delivery company seemed to know where my order was when I made contact with them, despite many emails and assurances from Reclaim Nation staff that all would be sorted. My items were eventually delivered and Reclaim Nation offered a goodwill gesture.

24 de março de 2026
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Resposta da Reclaim Nation

Dear J. Stewart,

Thank you for your feedback. We’re really pleased to hear you’re happy with the quality of the products and felt they offered great value.

We’re very sorry to hear that the delivery experience did not meet expectations. We understand how frustrating delays and a lack of clear updates can be, and we appreciate your patience while this was being resolved.

We’re glad the items were successfully delivered in the end and that our team were able to offer a goodwill gesture. Your feedback has been noted and will be used to help us continue improving both our delivery processes and communication.

Thank you again for choosing Reclaim Nation.

The Reclaim Nation Team

Classificada 4 em 5 estrelas

The only small issue was with delivery

The only small issue was with delivery
Although, having said that , I am being picky
Great product

16 de março de 2026
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Resposta da Reclaim Nation

Thank you for your feedback.
We’re glad to hear you’re pleased with the product and appreciate your understanding regarding the delivery.
It’s great to know it was only a minor issue and that you’re happy with your purchase. Team RN

Classificada 5 em 5 estrelas

Great company highly recommend

They respond to the emails quickly and it feels personal!
We had made a mistake with delivery and when we realised they happily fixed the problem !
Delivery service was great! Contact you personally and with a time slot they call before they arrive!
Can’t wait to use our new table and bench!

20 de março de 2026
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Resposta da Reclaim Nation

Thank you for your wonderful feedback.
We’re delighted to hear you found our communication quick and personal, and that your delivery issue was resolved smoothly.
It’s great to know the delivery team kept you well informed throughout.
We hope you love using your new table and bench. Team RN

Classificada 5 em 5 estrelas

Good advertising for there products and…

Good advertising for there products and the table we chose is gorgeous ,fits in with our decor beautifully . Didn’t have to wait long for delivery and it was well packaged . Would recommend this company .

19 de março de 2026
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Resposta da Reclaim Nation

Thank you for your lovely feedback.
We’re delighted to hear you’re so pleased with your table and that it fits beautifully with your décor.
It’s great to know delivery was quick and everything arrived well packaged.
We truly appreciate your recommendation. Team RN

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