NBB Recycled Furniture Opiniões 

841
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Fabulous bench very happy doesn’t look plastic it looks very much like wood I wouldn’t of believed it was recycled plastic over the moon with this purchase

A empresa respondeu

Classificada 5 em 5 estrelas

After the sudden death of my son, his workmates wanted to club together to buy a memorial bench. I was not involved in the actual buying process, but I did choose what inscription would be on the bac... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great picnic tables and quality is great. Easy to order and speedy delivery. Arrived flat-packed and took some time assembling, but it was worth it. Instructions were clear. We are a small business an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good delivery time. Excellent customer service. I am chuffed to bits with my new recycled picnic bench. Very good quality, very sturdy plus no maintenance. It looks fabulous on my patio. Honestly, I... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis de jardim
  2. também em
  3. Edifícios para jardim
  4. Jardim
  5. Loja de mobília ao ar livre
  6. Loja de mobília para bares/restaurantes

Sobre NBB Recycled Furniture

Escrito pela empresa

NBB Recycled Furniture

Escrito pela empresa

Made From 100% Recycled Plastic!
So far NBB Recycled Furniture have saved over 150 Million plastic bottles from landfill and being maintenance free, long lasting and guaranteed for up to 25 years.

FREE Delivery to Mainland UK

Order Online Today!

Order Online Today!
We understand that a lot of companies and schools require quotations before purchasing. We offer all customers free no-obligation quotations with full details including specification, colours available, total prices and any other applicable information.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

841 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(841)

121 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great sturdy furniture

This is the second 2m long picnic bench I have bought from NBB. First one is still going strong out in my front garden after 7 years. 2nd one is for my back garden after a cheap wooden one finally gave up! I highly recommend this very sturdy furniture, its well worth the extra price over wooden ones. Very easy to assemble and extremely easy to keep clean too. The bolt connections they provide are actually better than my first bench I bought.
I have had many neighbours ask where I got my first one, so I would show them the small green and white NBB badge on the side of my first bench, but my 2nd bench did not have this badge. Maybe missing out on free advertising NBB?🤣.
I very much like that this furniture is made from recycled plastic and is the main reason for my 2nd purchase. However, one other minor niggle was my new bench came partially built on a wooden pallet which included a spare strip of grey and black recycled plastic panel. This seemed to be a considerable amount of waste as they are no use to me and a waste of all the energy used to manufacture these. Surely NBB could use some cheaper packing materials to send products.

27 de maio de 2026
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Resposta da NBB Recycled Furniture

We are so pleased to hear you are enjoying your second picnic bench and that our furniture continues to impress you with its sturdiness and ease of maintenance! We truly appreciate your loyalty and your kind words about our products, Neil.

We also appreciate your valuable feedback regarding the missing badge and the packaging. We are always looking for ways to improve, and your comments about the potential for free advertising and more efficient packing materials are very helpful. We are committed to sustainability, and we will certainly review our packaging processes to minimise waste. Thank you for highlighting these points.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 4 em 5 estrelas

Excellent product but assembly instructions could be improved

The product was delivered on time. This is an excellent product that was basically straightforward to assemble. I deducted one star for 2 reasons. Firstly the assembly instructions were not totally clear. There are 2 chair right sides but they are not identical. Same is true for the and 2 chair left sides. You need to assemble them so that the fixings to join to the triangular table are on the exterior of each chair. Secondly there are pre drilled pilot holes underneath to secure the seats into the chairs. These pilot holes did not line up with the holes. I had to drill new pilot holes.
The end result however is fantastic. Looks great and is very sturdy,

27 de maio de 2026
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Resposta da NBB Recycled Furniture

We appreciate you taking the time to share your detailed feedback regarding your recent purchase, Mark. We are pleased to hear that the product was delivered on time and that you find the end result fantastic, sturdy, and great-looking. We sincerely regret that the assembly instructions were not entirely clear, especially concerning the chair sides and the pre-drilled pilot holes for the seats. Your comments about the instructions and the pilot holes are very valuable, and we will certainly review these aspects to improve our product and assembly experience for future customers.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Quick turnaround

Quick turnaround, quick delivery and great product.
Highly recommend

26 de maio de 2026
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Resposta da NBB Recycled Furniture

We're so glad you enjoyed our quick service and product. Thank you for your kind recommendation, Alison!

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 4 em 5 estrelas

It was delivered on time

It was delivered on time, delivery driver didn’t look too happy as he was asked to bring it into the back garden, but otherwise it was ok.
Putting it together wasn’t brilliant, instructions were not that clear to me. The support structure/legs did not work out per instructions, so we had to put them on independently.

26 de maio de 2026
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Resposta da NBB Recycled Furniture

We appreciate your feedback regarding the delivery and assembly, Ian. We are sorry the instructions were unclear and caused difficulty with the support structure. We have noted your feedback to review and are always working to improve our products and services. Thank you for taking the time to share your experience with us.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Putchased an outdoor garden table with…

Putchased an outdoor garden table with parasol. Parasol was damaged in transit and replacement was arranged promptly free of charge. No complaints about quality of service and rapid response

22 de maio de 2026
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Resposta da NBB Recycled Furniture

We're so glad to hear we could promptly resolve the issue with your parasol. Your satisfaction with our service is very important to us. Thank you for your kind feedback!

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Easy to deal with

Easy to deal with. Have not assembled it yet but it looks substantial and a good finish. Like the idea of recycled plastic bottles. Helps the environment. As we are getting older the idea of maintenance free garden furniture appeals.

21 de maio de 2026
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Resposta da NBB Recycled Furniture

Thank you for your review, Michael. We truly appreciate your kind words and are delighted you found our service easy to deal with. We are confident you will love the furniture's quality and the benefits of recycled materials.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Really pleased with table of how sturdy…

Really pleased with table of how sturdy it is, it took a bit of putting together

20 de maio de 2026
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Resposta da NBB Recycled Furniture

We're so glad you're pleased with the table's sturdiness! We appreciate your feedback on assembly.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Satisfied Customer

Well packed on delivery. Clear instructions

19 de maio de 2026
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Resposta da NBB Recycled Furniture

We're glad to hear you found our packaging and instructions clear. Thank you for your feedback, Malcolm!

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Wonderfully delighted

Very easy website to navigate. Ordering was simple.
Delivery time was short, delivered with care at the time stated. Hubby had no trouble putting the bench together and we have used it loads during the hot weather.
We’ve had several positive comments about size and comfort. Both our small grandchildren are delighted that granny can sit in the middle next to both of them.

Although expensive we consider it an investment both for ourselves and for the planet. When we can afford it we shall be investing some more, probably chairs next time.

19 de maio de 2026
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Resposta da NBB Recycled Furniture

We are so pleased to hear you found our website easy to navigate and that your ordering experience was simple. It's wonderful to know the bench arrived quickly and was enjoyed by your family, especially your grandchildren. We appreciate your kind words and look forward to assisting you with future investments.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 4 em 5 estrelas

Excellent sturdy picnic table delivered…


Excellent sturdy picnic table delivered promptly. Only dropped a star as delivered without instructions, tools and screws but then these were sent by overnight courier by the next day, thank you.

19 de maio de 2026
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Resposta da NBB Recycled Furniture

We are so glad you are happy with the sturdy bench, Simon! We apologise for the missing parts initially and appreciate your understanding as we promptly corrected that.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

The bench is of excellent quality

The bench is of excellent quality, even the dog loves it for watching the world go by. It arrived on time and the driver very kindly put it inside the gate for me as I was unable to move it on my own.

18 de maio de 2026
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Resposta da NBB Recycled Furniture

We're so glad to hear you're enjoying the bench and that our driver was helpful! It's wonderful that even your dog loves it. Thank you for your kind words, Jane.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Cricket Club Furniture

We purchased a large quantity of recycled furniture from NBB. The customer service was excellent from start to finish. Chris Maton dealt with the order, and provided the product knowledge we required. The benches and picnic benches we purchased for our cricket club were of fantastic quality. We will definitely return in the future.

7 de maio de 2026
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Resposta da NBB Recycled Furniture

We are so pleased to hear you had such a positive experience with your recent recycled furniture purchase. We are glad our team provided excellent service and product knowledge. We appreciate your kind words about the quality of the benches and picnic benches for your cricket club, and we look forward to welcoming you back, Richard.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Very happy!

I want to begin by saying I’m over the moon with our new table. I had a hard time choosing what colour so I used the chat service on the website and the customer service I received was excellent and I had samples of the colours sent in the post. I didn’t wait for these to arrive as I was eager to order.

I placed my order on a Saturday and received a phone call on Tuesday arranging delivery on Wednesday. Delivery was straightforward, delivered on a wooden pallet. Assembly was fairly straightforward, the table is very heavy so definitely needs 2 people to assemble. It’s a solid table and can tell it’s going to last many years with next to no maintenance.

My only complaint is that because it’s recycled plastic the colours are never going to be the same however there are a couple of planks on our table that are very different to the rest. You’ll see these on the photo but I don’t think it’s going to bother us much. Some of the edges of the table are slightly rough too so I need to sand them down.
Other than that we are extremely happy and can’t wait to use it for many years.

13 de maio de 2026
Opinião espontânea
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Resposta da NBB Recycled Furniture

Thank you for your review, Lauren. We are delighted to hear how pleased you are with your new table and the excellent service you received from our chat team. It's wonderful to know you appreciate its solidity and durability. We acknowledge your feedback regarding the colour variations and rough edges, and we appreciate you bringing these details to our attention. We are so glad you are happy with your purchase overall and look forward to it serving you well for many years.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Fantastic communication

Fantastic communication. Quick delivery of 6 benches and quality product. Will be ordering more, thank you.
Long Valley Social Club

13 de maio de 2026
Opinião espontânea
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Resposta da NBB Recycled Furniture

We're so happy to hear you appreciate our communication, quick delivery, and product quality. We look forward to your next order, Luke!

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 3 em 5 estrelas

Poor delivery service

The ordering process was great but the delivery dd not live up to expectation. I was advised that the dispatch note would go out the next day and the items would arrive about 2 to 3 days after that. 1 week later i had to chase and was advised they would be delivered the next morning. Mid afternoon i received an email saying they were due to be delivered but did not confirm delivery date.

7 de maio de 2026
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Resposta da NBB Recycled Furniture

We appreciate you sharing your experience, Rob. We are concerned to hear about the delivery issues you encountered after a smooth ordering process. Your details have been passed to our sales team to investigate this further, and we will be in contact with you soon to resolve.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Good communication

Good communication, well-priced and good quality items, quick delivery. Very easy purchase and a missing item rectified immediately.

7 de maio de 2026
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Resposta da NBB Recycled Furniture

We're so glad you had such a positive experience with us! We appreciate your kind words about our communication, quality, and quick delivery.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Quality product

Quality product, quick service and very happy with the finished picnic table.

5 de maio de 2026
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Resposta da NBB Recycled Furniture

We're happy to hear that you are very pleased with the picnic table's quality and our prompt service. Thank you for sharing your positive experience, Kev!

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 3 em 5 estrelas

Lovely picnic bench...but not the best experience !

Easy to order, but then silence, no update or delivery date given until I called to chase, wasn't booked in, staff did help resolve the problem, took about a week for delivery. Poorly packaged in cling film so corner bashed a bit, delivery driver called to say he had no delivery address could I text it to him ! instructions to make up bench poor, but once made up its is sturdy and looks good, would I use this company again probably not

29 de abril de 2026
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Resposta da NBB Recycled Furniture

Thank you for taking the time to leave your feedback, Angela. We’re very sorry to hear about the frustrations you experienced with your order.

While we’re pleased to hear that you are happy with the picnic bench itself and that our staff were able to assist in resolving the delivery issue, we completely appreciate that the overall experience fell below expectations. The lack of communication, delivery delays, packaging concerns and issues with the delivery details are certainly not the level of service we would normally aim to provide.
Please be assured that our team are currently looking into this internally, and we are highlighting the issues raised with both our dispatch team and courier partners to help prevent this from happening again. A member of our team will also be in contact with you shortly to discuss this further.

We sincerely apologise again for the inconvenience caused and appreciate you bringing these matters to our attention.

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

Good

Good, sturdy product. Fairly easy to put together although the instructions were a little ambiguous. Quick service and delivered when you said it would be. Fab service

28 de abril de 2026
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Resposta da NBB Recycled Furniture

We're happy to hear that you find our product sturdy and that assembly was fairly easy! We appreciate your feedback regarding the instructions and are glad the delivery met your expectations. Thank you for your review, Cate!

Kind Regards,
RecycledFurniture Customer Service Team

Classificada 5 em 5 estrelas

This was my second order

This was my second order, excellent service again. Prompt efficient service. Excellent products just need you to make a bigger table to go either the 3 seater bench

27 de abril de 2026
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Resposta da NBB Recycled Furniture

We're happy to hear that you find our service prompt and efficient again! We appreciate your suggestion for a bigger table to match the three-seater bench. Thank you for your feedback.

Kind Regards,
RecycledFurniture Customer Service Team

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