ReSmart Opiniões 

162
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wonderful not to throw away reusable items, which are so difficult to manage in this country. ReSmart is the answer. Their collection service makes everything very easy. Would recommend to anybody... Ver mais

Classificada 5 em 5 estrelas

I wanted to start recycling plastic bags again as I had previously taken them to the supermarket bins before their recycler went out of business. I put everything out and took a photo as directed. Tim... Ver mais

Classificada 5 em 5 estrelas

Great service. Recycled a number of difficult items. I hadn't put my bags out, as it rained the night before. I received a phone call reminder and gentleman came to the front door and collected my re... Ver mais

Classificada 4 em 5 estrelas

After a mistake collecting my bags I was pleased at how responsive the team were in sorting the problem. A driver was back the next morning to collect the items missed in the first pick up. Great res... Ver mais

Informações sobre a empresa

  1. Recolha de lixo
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  3. Serviço de gestão de resíduos

Escrito pela empresa

ReSmart picks up anything that is dry, not organic and ont dangerous! None of these items should be thrown away in bins and sent to landfill - with our service and our Recycling app they can be recycled correctly! Do good, feel good!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

162 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(162)

158 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service!

A great service, helping to lessen what goes to landfill. It is so easy to arrange and the list of acceptable items they take is extensive. Have used several times and will continue to do so. Will continue to spread the word about Recycle Smart. It's definitely for people who care about their impact on our earth.

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So convenient

So many items collected. I did a big declutter and hardly anything went to landfill. So much easier than having to run around to different places to drop off one or two items.

The pickup functioned just as described, only the designated bag was emptied (there was another bag for someone else).

The lady who collected my stuff was lovely too.

Thanks!

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome service

Awesome service. Feel much better about the almost unavoidable use of soft plastics. Easily fill 2-4 bags every month; a scary amount of plastic that would otherwise be in landfill. So easy to arrange and picked up.

17 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Super easy and impressive service!

I am so impressed with how easy it is to recycle all the tricky things with Resmart! Leaving the bags outside my front door and finding them empty later in the day is such a great service and it feels so good to be keeping all these things out of landfill! Thank you Resmart!!!

17 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

False failed collection charges

ReSmart keep charging me for a previous pickup that was in fact successful. I have had a long support chat with them a couple of months back, and they agreed my soft plastics had been picked up successfully - I gave them directly to the driver- and they would remove the 'pickup-failure charge' which doesn't make sense anyway because it doesn't cost them any more to go to an dwelling with no items vs with items, it's the same.

So anyway, my items were picked up successfully, and they removed the 'pickup-failure' charge. Now I've booked a new FREE council pickup for next month, and I'm shocked to see they have immediately charged my credit card again with receipt sent as 'pickup-failure' from my last pickup which was successful. It's a never ending cycle of erroneous credit card charges.

If this doesn't get resolved and removed from my card asap I won't use their services any more and recommend to others not to trust their credit card system.

Update: I can confirm as ReSmart stated below, they have credited my credit card to counter the erroneous charge. However, their charging system seems to have issues with charging and consistency, so I am still hesitant to use their services in the future.

10 de junho de 2026
Opinião espontânea
logótipo da ReSmart

Resposta da ReSmart

Hi Greg,
We're sorry for the frustration this has caused.
We've replied to your email directly and investigated the issue. Unfortunately, a system glitch incorrectly reapplied a failed pickup charge that had previously been removed from your account.
We've now resolved this and processed a refund for the charge. We understand your concerns and apologise for the inconvenience, especially given that this matter had already been addressed previously.
Thank you for bringing this to our attention and for giving us the opportunity to make it right.

Classificada 5 em 5 estrelas

Terrific first experience!

This was my first scheduled pick up by ReSmart and it couldn’t have been easier or gone better.
Super efficient and the lady who collected my bag was lovely.
What made me feel even better was that she volunteered how much she loved the job and working for them.

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The wonders of ReSmart

As always, I put out an assortment of "stuff" which was collected today. I was especially pleased to include some "rescued" polystyrene as ReSmart is now the only option I have for collection of this horrible product for recycling. I continue to recommend ReSmart to others because it's changed my life.

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

How recycling needs to be

From initial delivery of my recycling bag, the information provided and the pickup service everything has been great! i’m genuinely so happy to have a convenient way to manage hard-to-recycle items. If you’re considering ReSmart you should probably just do it, getting rid of old electronics, batteries & mixed plastic packaging (and wayyyy) without having to go anywhere is how it should be and i won’t be schlepping any of that stuff to be recycled again if i can help it

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The pick-ups are always seamless

I’ve been using ReSmart for a few years now. The pick-ups are always seamless and the app is user friendly. It really takes the stress out of what to do with all the tricky items that I don’t know where to recycle and hate the thought of them going to landfill.

29 de maio de 2026
Opinião espontânea

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