Red Rock UK Ltd Opiniões 

217
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a bare bones Blink camera which cost £20 - as opposed to £80 from Amazon! And it even included the two lithium batteries required. Works perfectly. Delivery time was within a few days and by Ro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a Blink security system with 2 cameras and sync module. The items were dispatched promptly and arrived in good time. There were slight signs that the box had been opened but everything in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I wanted a refurbished Apple TV and the one I got is perfect. Obviously needed setting up to be as near identical to the old one as possible, but it's exactly as advertised. A decent price and quic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Item was well packaged & speedily delivered with excellent communication when needed with a quick response.No issues at all with the purchase which is working perfectly up to now and was very straight... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de e-commerce

Escrito pela empresa

We are an independent and trusted re-seller offering a wide variety of technological goods at reasonable prices.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

217 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(217)

186 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Five stars

Smooth transaction, fast postage, great value. 2 pairs of earphones and I'd fully recommend them

5 de novembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thanks so much for your feedback! We’re glad the earphones were great value and arrived quickly. Your recommendation means a lot!

Classificada 5 em 5 estrelas

Very accurate description of fire stick…

Very accurate description of fire stick very fast delivery. Will certainly use again.

5 de novembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thanks for your feedback! We’re glad the Fire Stick arrived quickly and matched the description — accuracy is something we take very seriously. We appreciate your support!

Classificada 5 em 5 estrelas

Door bell and chime

Very good service very pleased 😀

5 de novembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thanks for your kind words, we're glad to hear you were pleased with the service provided.

Classificada 5 em 5 estrelas

Really fast delivery

Really fast delivery. Love that I can track order. Excellent prices really great site

5 de novembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thanks so much for your review! Glad the delivery was quick and the order tracking helped. We think it's especially useful to let our buyers know exactly when their item will arrive. Great to hear you found excellent value — we appreciate your support!

Classificada 5 em 5 estrelas

Google watch

First rate seller I ordered and received watch in 2days watch is like new im very pleased with it thanks

5 de novembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thank you for your feedback! We’re glad to hear the watch got to you so quickly. Our free postage typically arrives within 2 working days which we think is a brilliant option for quick postage. We're glad to hear that the watch arrived in an excellent condition.

Classificada 5 em 5 estrelas

Excellent service

Royal Mail were very slow to scan in the product for delivery and I was concerned something had gone wrong. I messaged Red Rock and they responded within about 30 mins with a reassuring email that all was ok and that they had also noticed issues with royal mails slow service. The thermostat E arrived and what I liked is that it is completely sealed, so is clearly brand new. And that is where my review finishes as this is a review of the sellers service and not of the product. From my experience I would use them again, especially if they keep offering excellent prices.

3 de novembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thank you for sharing your experience! We’re glad our team could reassure you quickly and that your thermostat arrived sealed and brand new. Typically our service arrives within 2 working days so I'm sorry to see your order was delayed on this occasion with the courier but we appreciate your recognition of our service and pricing, and we look forward to welcoming you back again.

Classificada 5 em 5 estrelas

Blink camera

Just purchased a blink outdoor camera , excellent condition and delivery was 2 days ,really impressed with this company and would highly recommend and would order from this company again.

3 de novembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thank you for your great feedback! We’re glad the Blink Outdoor Camera arrived quickly and in excellent condition. It’s wonderful to hear you’re impressed with our service — your recommendation means a lot to us.

Classificada 5 em 5 estrelas

Item arrived quickly and wel packaged

Item arrived quickly and well packaged. It was easy to install and seems to be working fine. Also it was reasonably priced 🙂

31 de outubro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thanks for your feedback! We’re glad the item arrived quickly, was easy to set up, and is working well. Great to hear you found it at a good price too — we really appreciate your kind words.

Classificada 5 em 5 estrelas

Thank you

Thank you. It’s really good

31 de outubro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

This is excellent to hear and exactly what we strive for. Thank you for sharing your feedback.

Classificada 5 em 5 estrelas

Works great blink camera

Works great blink camera, easy to set up

29 de outubro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thanks for your feedback! Great to hear the Blink camera is working well and was easy to set up. We appreciate your support!

Classificada 5 em 5 estrelas

Great shop

Great shop , fast shipping and item as i expected.

28 de outubro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Fast shipping and the item being spot‑on is exactly what we like to hear. Thanks for choosing us!

Classificada 1 em 5 estrelas

Ring, Ring... It's the Sound of a Dead Battery

Look, I'm all for a good deal, but "like new" is a phrase that apparently has a different meaning to some companies. It seems their definition of "refurbished" is less "restored to a state of near-perfection" and more "I gave it a quick wipe with a damp cloth."

​You'd think a company that "checked" and "refurbished" a Ring Doorbell battery would, at a minimum, ensure it could hold a charge for more than 129 days, and 4 charge cycles. That's not a refurbished battery; that's a paperweight that briefly worked.

​It's not about the money. It's about the principle. You're not just a customer to them; you're a lesson in how not to run a business. This company's customer service model is a masterclass in how to turn a minor issue into a chargeback situation.

​I'd suggest giving this company a wide berth. As for the doorbell, you might have better luck powering it with a few copper pennies and a potato.

11 de julho de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. “Like new” and “refurbished” should absolutely mean a product is restored to a reliable standard and we’re sorry to hear that the battery didn’t meet your expectations — that’s not the standard we aim to uphold. All of our refurbished Ring products are restored by approved refurbishers, and we’ve sold thousands with a strong track record of customer satisfaction.
We take pride in offering a 12-month warranty on every refurbished item, precisely so that if something doesn’t perform as it should, you’re fully covered. We’d be happy to arrange a replacement or assist with a return under that warranty to make sure you’re not left with a product that doesn’t serve its purpose. Please feel free to email us at info@redrockuk.co.uk and we can help you further.

Classificada 1 em 5 estrelas

Prodotto già usato

Mi hanno inviato una tecamera ring usata..era senza confezione originale ma in una busta con plastica protettiva con le bolle,mancavano le viti di fissaggio con tasselli che di solito vengono forniti con queste telecamere (,ne ho acquistate altre cinque nuove , naturalmente non da loro ,so bene cosa contiene una confezione.....)
Mancavano anche adesivi e altre cose.
Dopo una mail si sono comunque subito proposti di fare il reso e me ne avrebbero "rispedita una nuova'. Questa è la conferma che nuova non era .
bene per essersi proposti a risolvere ...ma male perché comunque ci hanno provato.
Sicuro è che nei prossimi acquisti se vedo loro come venditori non comprerò

27 de setembro de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thank you for your feedback. Just to clarify, the Ring camera you purchased was listed as an open boxed item so would not be considered to be new. I can see from our message exchange that a screw was missing from the device. We appreciate that you were rightly expecting the device to come with full accessories and unfortunately on this occasion that was not the case and we're sorry for the oversight.

We appreciate you reaching out so we could offer a replacement, and I'll pass these concerns to our prep team to review our process to make sure open‑boxed items are complete going forward.

Classificada 5 em 5 estrelas

First class after sales service as well…

First class after sales service as well as a great range of products at very fair prices. Thanks Seb - top man.

24 de junho de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

We’re delighted you’re happy with our after‑sales service and product range. We’ll be sure to pass your kind words on to Seb — he’ll be pleased to know he made such a positive impression.

Classificada 5 em 5 estrelas

Highly recommend for refurbished items

I have bought a couple of refurbished items from this company and I have to say it’s been the best experience. A extremely smooth transaction. They sell a range of refurbished items I can only comment on the two I have bought. I purchased one as a Christmas present and another this month as a birthday present. The items arrived well packaged and within a week. Both items were accurately described. They had some very small scratches which you would expect. Both in excellent working order and apart from the tiny scratches they look brand new. Items come with a guarantee, which they will honour without quibbling. You can’t fault the customer service. They are very quick to respond to any questions. Highly recommend this company on my personal experience, it’s top notch.

11 de março de 2025
Opinião espontânea
logótipo da Red Rock UK Ltd

Resposta da Red Rock UK Ltd

Thank you for such a detailed and thoughtful review! We’re delighted to hear both refurbished items arrived quickly, were well packaged, and met your expectations. Small cosmetic marks can sometimes be present, but it’s great to know you found them in excellent working order and looking almost new. We’re also pleased our customer service team could support you promptly and that the guarantee gave you peace of mind. Your recommendation means a lot to us — we truly appreciate your trust and look forward to helping again in the future.

Classificada 1 em 5 estrelas

CHANCERS AND CHARLATANS

I bought a "New" Samsung Smart Tag2 from their eBay store. It arrived in a plain plastic bag without anything - no Samsung packaging, no battery ejection tool, no user's manual, no warranty papers. I emailed them and got an arrogant reply stating that they do not supply anything with the item. When I pointed out that getting warranty from Samsung is an uphill battle even if you HAVE the paperwork, they replied: "We offer 12 months warranty with this ...”, thereby confirming that I was dealing with chancers. These small electronics are usually irreparable and the manufacturer just sends you a replacement, and if Samsung cannot repair their own stuff you certainly don't want these charlatans to give it a try.

21 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible customer service

I have recently bought something on their ebay store and can only discourage people from buying from them.
After one second from pressing "buy", I wanted to cancel the purchase and click on request cancellation. Literally one second passed. Never the less they ignored my request and went on with the shipment for which I had to pay to ship it back.
I felt disgusted by their behaviour.

29 de fevereiro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais