Redspot Car Rentals Opiniões 

21 526
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Travelled to Brisbane from Wellington end of June. Due to weather our flight was cancelled until next day. Tried multiple time via phone and email to let Redspot about what was happening. After fin... Ver mais

Classificada 3 em 5 estrelas

The car has been perfect very good car and very reasonably priced. If there is anything that could be improved its the check in process as we got there then had to wait 30-45 mins in a que to get our... Ver mais

Classificada 5 em 5 estrelas

Cairns check in was understaffed on arrival with one operator, however the team recovered with an additional two operators some time later…it was very long wait for me however I feel sorry for the li... Ver mais

Classificada 5 em 5 estrelas

We hired a VW Polo for a week from Canberra Airport. The car was low mileage, clean and comfortable. The price was significantly less than competitors, including full insurance. During the week we got... Ver mais

Informações sobre a empresa

  1. Agência de aluguer de carros
  2. Loja de acessórios para automóveis

Escrito pela empresa

Redspot Car Rentals is Australia's fastest growing car rental company. They offer a variety of young rental vehicles to hire at airport and downtown locations across the country at fantastic prices and exceptional service.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

22 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(21 526)

102 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Rented a car from Brisbane airport

Rented a car from Brisbane airport, the car and process was fine but don't be like me and not read the rental agreement properly. Upon returning the car I was charged for surcharges that cost me more than the car rental. Almost $500 for 1 day. Won't be returning!

6 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I am discussed with the behaviour of staff member

I am discussed with the behaviour of your staff member at Newcastle airport.
I booked an paid for a car to be picked up when i arrived i was ask for my card and licence plus a proof of address and then asked for a credit card. I explained I don't have 1 but my debit card which is a master card should be valid she then went on to argue this is not accepted etc and I asked to speak to her manager she also said no an she would not contact him to verify etc.
I said to her ive booked a rental before with my Mastercard an yes it is valid why do I need a credit card. I told her ive paid the deposit plus rental fees online with there company an she said she will not refund or couldn't.

I left with no car no money and was in shock with how rude and unhelpful this team member was. I will not be renting with your company again and I hope I get my refund as well.
Due to this staff member I now have to wait till the end of the week to do anything about my refund.
This team member definitely needs some retraining with her customers services and maybe training in what she allowed to do etc.
By the way my card was accepted i checked while i was in talks for my refund and so she was wrong.

10 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Garbage Ad

You stating your ads that you are the only company that didn’t increase their rates during the fuel crisis. You don’t pay for fuel you idiots. The client pays for the fuel. What a bullshit ad that is congratulations on spinning more garbage on the radio.

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, location and price

We had a great experience with redspot, Brisbane International airport. Getting the car was easy, it was very close to the airport exit. It ran very well and we even got taken to our hotel by the branch manager after dropping it back.

Only issue was the car didn't have any window washer in the reservoir which was a pain when on the motorway.

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Huge shout out to the team at RedSpot…

Huge shout out to the team at RedSpot Car Rentals Melbourne Airport — especially Will, Anna and Chris. After a stressful start to my trip and being unexpectedly left without a car by another provider, the team at RedSpot genuinely stepped in to help. From the moment I walked in, they were empathetic, calm, solution-focused and incredibly personable. You could tell they genuinely cared about helping me get back on track rather than just processing another booking. Chris worked with me to find a solution for my 5-day rental and completely turned my day around. The customer service was exceptional — professional, understanding and refreshingly human. I was also given a near-new vehicle with only 8,000kms on it, which made the whole experience even better.In a world where customer service often feels transactional, the team at RedSpot stood out for all the right reasons. I’m extremely grateful for their help and will absolutely be coming back again.
Thank you again Will, Anna & Chris — you really saved the day for me!

25 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A great experience with Redspot

We hired a VW Polo for a week from Canberra Airport. The car was low mileage, clean and comfortable. The price was significantly less than competitors, including full insurance. During the week we got a slow leak in a front tyre. Sam from the Redspot office at Canberra Airport changed the tyre at no cost. Sam is an ex VW technician and was extremely helpful. We can’t fault Redspot on quality, price or service. It was a great experience.

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Redspot recommended

Check in was quick and easy. Phillipa was friendly and helpful. Car was upgraded and just right for needs. Return was simple, hand the keys in and on our way. Price was great.

30 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, the can do attitude goes the extra mile. Nothing was a hassle and vehicle was neat as a pin.

25 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

We found ourselves without a car at the airport. We had booked a car with another company only to be told at the desk that they had no cars available, despite us having a confirmation email and voucher. Teresa at Red Spot was a lifesaver. She moved some bookings around and found us a car that we could use for the 2 days we required. It was also at half the price we had paid for the car booked with the other major brand company. Excellent service!

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Australian car hire

Australian car hire, car wasn't clean, 3 days later still no tax invoice, and followed up already, and its silence! Overvall the booking platform is not as modern and easy to use as the other car rental places, i wouldnt use them again.

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I rented a car from Brisbane in march

I rented a car from Brisbane in march, I Paid they told me to pay an extra 100 deposit returnable after return, Which was never done, Now they are taking more from my account, I am taking this to A Current Affair Not happy
Liverpool Men's Shed,

23 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Travelled to Brisbane on business

Travelled to Brisbane on business. Did the pre-check in the night before to save time. Still waited in a queue for an hour at collection with just about 5 other people in front of me. Not good enough!

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely fantastic service from the Redspot team at the Sunshine Coast airport branch

Absolutely fantastic service from Monica and Julia in the Redspot office at the airport. We arrive on an unexpected trip so had to arrange a car last minute. From the minute we walked through the door they were super friendly, highly organised, and had everything sorted, keys in hand and was being shown to our car before we knew it. I really can sing their praises enough about the level of customer service received.

8 de abril de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais