REFORME Opiniões 

38
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing customer service! Very quick to respond and solve issues, if any arise. Kept me updated weekly on my order. The equipment itself was very easy to put together. I love mine, you feel the burn a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Reforme associate Jenny was prompt and answered all of my questions about my order. I recommend to friends and family! Thank you!

Classificada 4 em 5 estrelas

I appreciate the fast response to my customer service request to cancel an order (that I sent within 30 minutes of placing the order). I could do without the “are you sure you really want to cancel?”... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had the smoothest experience with them! Shipping was quick, assembly was easy and their customer service was so kind and helpful when I did have a question! I absolutely love my climber and will be... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento fitness

Escrito pela empresa

REFORME makes fitness equipment for women who train at home. We started because everything on the market was built for a commercial gym and then shrunk down. It was loud, heavy, and awkward to store in the amount of space most people actually have. We thought that was a design failure, not something you should have to live with. So we build the version that works in a real apartment. Quiet enough to use while someone's asleep in the next room. Small enough to store when you're done. And made to look like something you'd leave out rather than hide in a closet. Our range covers cardio, strength, and recovery. The Climber+ is our vertical climber and best-known machine — a full-body cardio workout that folds flat for storage. The Stretch+ is an adjustable back stretcher with built-in massage rollers, made for back tension and recovery in about fifteen minutes a day. The DeepSquat+ is a compact squat machine for lower-body training, and the Core+, InnerCore Pro, and Vibe+ cover core work, inner and outer thigh training, and whole-body vibration. We also make resistance bands, recovery tools, and accessories that work with the machines. We're a small independent team. We design our own equipment, work directly with our manufacturers, and handle our own customer support — the person who answers your email works here, not at an outsourced call center. Every order ships free within the US, and every machine comes with digital training guides we produce in-house so you know exactly what to do on day one. You get 60 days to try it or return it. If something arrives damaged or stops working, email us and we'll take care of it. That's the part we care most about getting right. Over 30,000 women have trained with REFORME.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

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4,3

Todas as opiniões

(38)

38 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! Very quick to respond and solve issues, if any arise. Kept me updated weekly on my order. The equipment itself was very easy to put together. I love mine, you feel the burn almost immediately! I wish there was a bit more tension but other than that it’s great!

5 de agosto de 2026
Opinião espontânea
logótipo da REFORME

Resposta da REFORME

Hi Aniyah,

Thank you so much for this amazing review! We're so glad our team could keep you updated along the way and even happier to hear the equipment was easy to assemble and you're already feeling the burn!

We also appreciate the feedback on tension—we're always looking for ways to improve, so we'll be sure to pass that along.

Thanks again for taking the time to share your experience—it means a lot to us!

Classificada 5 em 5 estrelas

Asked & Answered

Had a question about my order that was answered promptly, providing all the information I asked for and set my mind at ease. Great customer service experience!

1 de setembro de 2026
Opinião espontânea
logótipo da REFORME

Resposta da REFORME

Hi Leigh,
Thank you so much for the kind words—really glad we could get your questions answered and put your mind at ease! We appreciate you taking the time to share this.

Classificada 5 em 5 estrelas

Very helpful and respectful

Quick response & customer service was very helpful.

25 de agosto de 2026
Opinião espontânea
logótipo da REFORME

Resposta da REFORME

Hi Yoyo, Thank you so much for the kind words; we're so glad we could help and that you had a great experience with our team! We really appreciate you taking the time to leave this review.

Classificada 5 em 5 estrelas

I am very happy with my climber!

I had the smoothest experience with them! Shipping was quick, assembly was easy and their customer service was so kind and helpful when I did have a question! I absolutely love my climber and will be purchasing more items from them in the future!!

20 de agosto de 2026
Opinião espontânea
logótipo da REFORME

Resposta da REFORME

Hi Elle,

Thank you so much for this amazing review! We're so glad to hear your Climber+ arrived quickly, assembly was smooth, and our team could help out along the way. It means a lot to know you're loving it, and we can't wait to have you shop with us again soon!

Classificada 5 em 5 estrelas

Friendly and fast service

I reached out to customer service to check on shipping estimates, and they responded very quickly! Also they followed up to make sure I knew when my pkg was shipped! Very satisfied with the service and the product.

15 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I appreciate the fast response to my…

I appreciate the fast response to my customer service request to cancel an order (that I sent within 30 minutes of placing the order). I could do without the “are you sure you really want to cancel?” requiring me to respond again with my request. It feels a little like trying to get out of a gym membership on a sitcom.

15 de agosto de 2026
Opinião espontânea
logótipo da REFORME

Resposta da REFORME

Thank you so much for the feedback, Maureen! Our team is glad we could get your cancellation handled quickly. That confirmation step exists purely so an order is never cancelled in error, since it can't be undone once processed, but we understand how it can feel like an extra hoop to jump through, and we'll pass this along as feedback for our team to look at ways to streamline that step. Thanks again for giving REFORME a try, and we hope to have the chance to serve you even better in the future!

Classificada 1 em 5 estrelas

Mark up for cheap Amazon products

The package delivered had a completely different company name and specific model number. I found the product with other company and model number for about $100 less on Amazon. It was the exact same product. I contacted the company who claimed they manufacture "premium" products and the markup was worth the cost because of their warranty and product quality, despite showing screenshots with the listing for the same product on Amazon. I consider this very deceptive. I will be returning the product (and "free" gifts) for a refund.

14 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast shipping and good quality

The stepper arrived faster than the day that was supposed to be delivered, and I waited a little longer for the bands and massage gun, but everything has been really good and good looking as well, it’s a full work out, it does not take too much space in my living room and it’s easy to assemble and carry around with his light weight. I’ll recommend to my friends.

9 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible item from an incredible company

The response to my email was immediate, the support was exactly what I needed… I can’t wait to start using this machine! I have wanted to stair climber for so long, but they are very bulky and they are very expensive, this item is perfect for my house and perfect for my needs.the price was significantly lower than the typical price of a stairclimber and I can use this one right in front of my TV, bonus points! Plus I now know I’m working with an incredible team, as your immediate response and support was not expected and very much appreciated.🤩🥳

6 de agosto de 2026
Opinião espontânea

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