Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really great and reliable company. I have ordered several times and never had any issues and always a very quick delivery!

Classificada 5 em 5 estrelas

As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos de beleza

Escrito pela empresa

Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

The Ultimate Skin Care Product.The company promoted the product fairly…

The company promoted the product fairly well but could have laid more emphasis on its benefits and differentiate it from competition. The delivery of the product from time of order also needs to be improved

5 de outubro de 2024
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Hi Clement, thank for your order and your review :-) You ordered on Saturday and, as stated at checkout, standard delivery is in 2 to 3 working days. Your parcel was dispatched on Monday (the first working day since Saturday) and arrived two days later on Wednesday, within the advertised delivery service. You do have the option to upgrade to priority delivery in 1 to 2 working days, so if you need speedy delivery this would work best for you next time. Please email us at info@refreshskincare.co.uk to let us know what additional information would have been useful for your sunscreen :-) Great to hear you love the product.

Classificada 4 em 5 estrelas

Very good

Very good. Accurate picking, speedy dispatch and delivery of what I ordered.

Will use them again.

27 de setembro de 2024
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thanks for the kind review Kristina :-) And great to hear you're happy with our service. If you have any suggestions on how we can get from 4 stars to 5 stars we would love to hear them.

Classificada 5 em 5 estrelas

Good customer service

Good customer service

27 de setembro de 2024
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thank you! We aim to delight our customers, so that's really positive to hear that you had a good experience.

Classificada 5 em 5 estrelas

So glad to have found Refresh Skin…

So glad to have found Refresh Skin Care, the products are truly the best I have tried and amazing to have access to a site providing the best in Asian Skin Care.

23 de agosto de 2024
Opinião espontânea
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Hi Rachel, great to hear you're having such good results with our range of K-beauty :-)

Classificada 5 em 5 estrelas

Such amazing products

Such amazing products! I love the variety and the Korean skincare

11 de junho de 2024
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thanks for such a positive review. We're adding new products all the time :-)

Classificada 5 em 5 estrelas

My go-to Kbeauty supplier!

Great products and prices, amazing CS when you need it (they are super responsive and kind), and lightening speed shipping!

31 de maio de 2024
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thanks for the review Neo, we're happy to hear you had such a positive experience with Refresh. We aim to please :-)

Classificada 5 em 5 estrelas

Great New Independent K Beauty Store!!!

Recently discovered this online store for k beauty and love the variety of brands and products and the prices are good too, great customer service too and quick delivery! They also have a rewards scheme which is great

11 de fevereiro de 2024
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thanks for the review Tanya, great to hear you're happy with the service. Don't forget to follow us on Insta to get 200 Refresh Rewards points :-)

Classificada 2 em 5 estrelas

Great product, bad delivery

It just came in a bubble wrap envelope. Because of this, the pump got crushed in delivery and it ended up leaking. The box it came in was completely saturated in the oil and destroyed, as well as the note that came with it. Thankfully, I was able to fix the pump and it was not a significant amount of product that leaked. Please use better packaging in order to protect your stock.

This was a repurchase of the product, I love it so much. Also appreciate the free rice face mask I received. Used it straight away and made my skin feel great.

16 de janeiro de 2024
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Hi Ceyda, sorry to hear your order was damaged in transit. We offer a 30 day returns window and satisfaction guarantee, so if you would like a refund or replacement please contact us. You can always contact us by email at info@refreshskincare.co.uk or via the chat function on the website. Great to hear you enjoyed the sheet mask.

Classificada 5 em 5 estrelas

My experience was great and would now…

My experience was great and would now be using Refresh Skincare on a regular basis the delivery was free and came earlier than expected and I received 10% off my order. It was packaged well and my products I ordered were lovely, after using them for only a few weeks I can see a difference in my skin.

4 de janeiro de 2024
Opinião espontânea
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Hi Jen, thanks for the review and great to hear you're already seeing the difference that Korean skincare makes :-)

Classificada 5 em 5 estrelas

Great K-beauty shop

Really good range of k-beauty products and everything I bought was genuine. Prices are reasonable as well and they ship things very quickly.

1 de janeiro de 2024
Opinião espontânea
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thanks for the review :-) We use Royal Mail tracked delivery and ship within one working day so great to hear your order turned up quickly.

Classificada 5 em 5 estrelas

Amazing!

Quick delivery, easy navigation on website, great quality products. Will definitely be buying from this site again.

1 de agosto de 2023
Opinião espontânea
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thanks for the review, great to hear you'll be back :-) We're adding new products all the time so keep an eye on social media to see what brands we're onboarding next.

Classificada 5 em 5 estrelas

Legit!

Fast delivery, great service and a good range of products!

4 de agosto de 2023
Opinião espontânea
logótipo da Refresh Skincare UK

Resposta da Refresh Skincare UK

Thanks for the review :-) We use Royal Mail 48hr tracked delivery so that orders arrive fast. We've got big plans for new brands and products, so be sure to follow us on social media for the latest new product and brand news!

A Experiência Trustpilot

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