Regain Opiniões 355

Looking into couple counselling and having undergone individual therapy previously, I wanted to send one message to the therapist we were matched with to try to gage whether he was the right fit for us. The site wouldn’t let me communicate or connect with therapist all, until payment for 4 sessions was paid. NOT AT ALL helpful. Before expecting payment for a months worth of sessions, clients should be able to connect and confirm that their matched therapist or counsellor is right for them, not have a window continuously pop up asking for your card details while you’re trying to send a message to ascertain whether it’s the right fit! It wouldn’t let me send one message!

Fantastic value. Have been lucky enough to have a wonderful therapist. Best service and therapy I’ve experienced. Very highly recommend

I’ve had multiple counselors throughout 5 states. I’ve been in therapy since my father killed himself when I was 17 (now 33), and this website delivered more than ANY of them. Not only do you not have to drive, and can access them where you’re most comfortable, but this counselor actually makes a huge difference. He changed how I interpret what’s going on in my environment. He has helped me grow into a better mother, sister, partner, and friend. 10/10. I was directed to this site by a family member, and will continue to direct everyone I know. I walk up to strangers, and casually mention that they can get therapy secretly from the comfort of their own home that ACTUALLY works. You tell them what kind of results you are looking for and what kind of therapist you would prefer… and I can not stress enough how perfectly they match you with someone. My male partner actually respects our counselor, and finally a therapist understands my partners perspective.

Our therapist/counselor, Linda is great. Extremely helpful, knowledgeable and honest. She tells us what we need to hear, not what we want to hear and in my opinion, that's the first step to regaining a healthy and long lasting relationship

They are scams. They charged for $1680 without service. They never call us back and for a refund. I am going to take a legal action.

What a waste of time and money. Get a legit counselor in your home town. Don't rely on this service to be out for your best interests.

Hey together. I was here before with a bad Review. We changed our therapist and now everything is perfect. We're in good hands! Wanted to be fair - sometimes it just does not fit....

This is my second time with Regain as going through divorce and wanted some advice from a woman about all the emotions I am trying to make sense of. My current counsellor has valuable personal experiences that is helping me get things into perspective and I look forward to continuing to work with her. very pleased with the service.

I reached out last year to inquire about therapy and was contacted by a counselor. I decided not to pursue it at the time, but inquired again this year and was contacted by the same therapist who remembered me from last year. She is really awesome, I love her style of therapy, making us do the work! So far it has been an awesome experience.

I strongly encourage any new or established couple to take a few couples therapy sessions! It’s a safe place you can talk about parenting styles, how you each handle stress, and other critical information about one another to handle the stresses the world will undoubtedly send your way. I’m now a firm believer and highly recommend Althea at Regain\Better Help! The app is easy to use and extremely convenient. I truly appreciate the helpful guidance and cannot thank your company and in particular our therapist enough!!!🥰

Connecting with a professional and excellent therapist is simple and very accessible, due to its online nature. I've been using it for the last couple of months and it's absolutely worth the money and time spent. Highly recommend Regain!

I found the therapy session helpful, the therapist was caring and understanding. I also found the free online courses offered by betterhelp very helpful. I could register for all the courses that interested me and watch the replay at my free time.

I’m so happy that such services like Regain are there and I can connect with wonderful therapists located in the other part of the world. I am grateful to my therapist Roshanna Bracy to show me how I can build a healthy attachment with my son. I was slowly loosing the connection with him without realising it. I am also grateful to my therapist to show me the way how I can create a better relationship with my husband and improve my marriage.

Really awful costumer service with no help whats-over.
More stress on the relationship because there is no support to fix the website problems.

Firstly my partner cannot join the website despite clicking the link he has been sent multiple times - the counsellor says they don't support the technical issues, I need to email.

I've emailed about 5-10 times and even rang the US (from UK) to sort and was promised both times someone would call me back.

I've asked the therapist multiple times to help me sort it and they responded by booking the sessions online at times that don't work for me.

I'm now £200 down - cannot get a refund and zero response from anyone at Better Help of Regain Us. It's been 8 weeks.

Really awful costumer service with no internet in solving your problem. You’re automatically forced through Webseite to pay already for my month even though you arent sure if you’re going to take these therapy sessions. I’ve problem with finding a German speaker coach as I wished and afterwards I’ve just found a good local consultant near my home and 2 days after my site registration I’ve requested frequently for a refund and guess what, they don’t answer any of my emails till now nearly 3 weeks ! Rude service

Ich hätte mir vorher die Bewertungen durchlesen sollen. Naja mein Fehler.. Ich warte seit 4 Tagen auf eine Antwort des Kundensupports. Leider hat dieser den Namen nicht verdient.
Ich hoffe ich komme aus der Nummer wieder raus. Eigentlich sollte ich da ich direkt nach Abschluss den Vertrag widerrufen habe, ein Recht auf Widerruf besitzen.
Da ich keine Antworte erhalte werde ich das Anliegen bald einem Anwalt übergeben. Also ich rate von diesem Unternehmen großen Abstand zu nehmen.

This is really bad, why would your force people to subscribe for a service without them being aware? It’s enough they are trying to resolve issues. Taking advantage of them is wrong and criminal. I will be making a formal complaint to the UK government so your website gets banned in UK. I will also be calling my bank to make the payment gets reversed. I paid for one service, you have to no right to charge my card twice. Theif!

This company is extremely efficient and effective. It is easy to access and very user friendly. The help it offers is tremendous and convenient. So glad I found it!

My husband and I used regain for our marriage prep. Rodney “Carter” was such a gift to us and provided a safe space for us to go and discuss family struggles, communication tools, and just learn to laugh in the madness

As I am prevented from responding to your reply on my original review, I will take the opportunity to get back to you here.

You did not reply to any of my emails. I have been checking my spam folder as I didn't want to miss your response, in the hope that this would be resolved.

I suggest that you don't try and imply that you responded to my emails again, and actually look to rectify the situation.